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Verified
5/5

2005-05-15

"Fast Delivery, excellent product as described. I highly recommend this seller."

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Variety of brands and products offered
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Ease of ordering online
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Verified
5/5

2005-05-10

"excellent seller, products shipped very quickly, arrived in perfect condition. "

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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Verified
5/5

2005-05-10

"Perfect transaction. I ordered on Monday, video card got to me on Friday. Not the fastest shipping, but adequate for FREE ground. The card I ordered can ONLY be found here, and it was at a great price. It works great. I have ordered from many different online dealers in the past (including highly rated stores found here), and I will continue to order from FuturePowerPC as well. Highly recommended."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
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Making decisions on their own
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Being easy to reach
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Resolving problems
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Overall web site
Web site reliability
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Verified
5/5

2005-05-10

"I build computers for my employer. This was a purchase for my son's birthday present (Gamer)and a video graphics machine for my use. having only a few days to play with the machine I am extremely impressed with the vivid 3d graphics displayed from a single XFX GFORCE 6800. when money is available I will add the second card for SLI mode. The texture on leafs in video games for example pop out at you. We have blown a $6,000 alien out of space for 1/3 the price.the computer includes an asus A8N-SLI Deluxe MBD. AMD 64 FX55, 2x 1gig DDR400 PC3200 ram, XFX G Force 6800 SLI, 3x250gig SATA Seagate Baracuda HD setup Raid 0. Thank you FuturePowerPC for delivering a quality product in a timely manner. You have made my son very happy and helped me give him a birthday he will never forget.
John DeVinney
Product Specialist
Harrison Consoles
Nashville TN.
"

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Overall quality of the company
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Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Making decisions on their own
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Being knowledgeable
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Verified
1/5

2005-05-10

"I ordered a scanner from FuturePower PC. An e-mail was sent to me telling me that the scanner was on backorder. I told them to cancel the order since I needed it quick. The next day I got another e-mail telling me that the item was going to ship. I again told them to cancel the order because I ordered it somewhere else. 6 days later and I have the scanner. Now I am stuck with an extra scanner. I will never do business with FuturePower PC again!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
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Being trustworthy
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Resolving problems
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Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
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Verified
5/5

2005-05-09

"EXCELLENT SERVICE AND FAST DELIVERY. EVEN THOUGH THE ITEM I OEDERED WAS BACK ORDERED I CALLED AND MADE AN ALTERNATE SELECTION. GREAT SERVICE. "

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Verified
1/5

2005-05-09

"Ordered the product and called phone support to inform them it was the wrong item. Sales person told me to refuse package and I would receive a FULL refund including shipping charges. When it was returned it I was charged a hefty shipping fee and was rudely lied to several times and never given a refund. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-05-06

"I found the purchasing process to be quite easy and they have a lot of options for how you would like your order shipped. Also, shipping was quite fast. I had my product within 3 days after I purchased it."

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Verified
4/5

2005-05-03

"First Advertised price on Pricewatch was great ($412 for iPod Photo 60 GB 2nd. Gen), and everything went fantastic with my online order.

However, I decided to change my order to something else listed by FuturePowerPC.com on Pricewatch. The representative that I spoke to on the phone handled it great and I was able to get a 1st Gen iPod instead of the 2nd Gen. They told me it was backordered and wouldn't ship for three or four days, though. I said that was no problem and I'd take it.

Unfortunately, they didn't honor the Pricewatch price for that device. That was listed at $425 on PW and $440 on FuturePowerPC's site. The guy on the phone did (seem to) ask his supervisor, though. He said that the PW price hadn't been updated (they get updated manually) and they couldn't honor that price.

That was a disappointment but $440 was still a good price, so I said to go ahead and make the change. To my surprise, later that day, I got an email that said my order had been processed and was ready for shipping.

I thought that FPPC.com was backordered on that particular iPod... I like to think that somebody pulled a string or two in order to get my order shipped out because of the Pricewatch mistake.

Thanks to FuturePowerPC.com for that!
"

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Verified
5/5

2005-04-29

"Recommended. I would definately use again and rate with the highest companies . . . but its a mixed story.

I began by purchasing a video card. Unfortunately, I purchased the wrong type (PCI-Express vs. AGP). PowerPC has people that answer the phone respond to e-mails and give productive results. They took back the old card w/o a problem. Delivery times were very fast.

My only complaint was that they did have the old card for about 5 days before they confirmed no problems with and approved the exchange. But this complaint is very small to the overall positive experience I had with the company.

Overall, I will purchase again from this company and would recommend. I may use them as one of my primary purchaser for computer good.
"

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Pricing of products and services
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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
4/5

2005-04-28

"Shipped out in a timely manner, nicely packaged, good pricing from what I saw. I would recommend this company."

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Overall quality of the company
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Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-04-25

"Order processed in 1 day. Shipped and received in 3 days. A delight to get my product so quickly. Will do business again."

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Verified
5/5

2005-04-21

"This vendor provided my graphics card in a timely fashion. I did not order one ofthe high demand cards as i waited until demand (and price) went down a bit. It arrived about 4 days later which is very good. I am happy with them and will order from them again."

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Verified
5/5

2005-04-20

"They processed and shipped my item on the same they I place my order. This is super fast service. No complains, and I really like the fast processing. "

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Verified
5/5

2005-04-19

"They offer Low prices. Good quality products. Fast, free shipping."

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