"Dont buy anything from this company. Their prints come wrinkled and creased in the frame. The plexiglass was scratched. The frames are all chipped or scratched. The brackets to hang the frame are uneven one is 3 in from side and the other is about 6 1/2. I spoke with the customer service manager and he was extremely rude. For how much money they charge you can actually buy an original print or get a picture from a different company that has way better quality. For over 300.00 anyone should expect better quality and better customer service. "
"the frame has come away at the corners
the picture does not seem to be flat inside - it bows against the plexi glass
I am not happy with this purchase and frankly at this time of year I do not have time to package and eturn items and chase you for refund and wait for a replacement
very disappointed
"
"I am proudly showing my framed artwork on our living room wall. Beautiful. It arrived intact even though I was worried as the shipping box appeared a bit tattered."
"We received our framed artwork on time and intact. It looks beautiful on our wall in the kitchen nook. The only issue we had was that the hanging hardware attached to frame was not screwed on even so we needed to unscrew and rescrew so the picture would hang even. Still giving 5 stars because we love the framed art work!"
"My art arrived with a crack in the glass. FramedArt was excellent by phone and quick. Return shipping is free and the repair is no additional cost to me. I’m very impressed and will use them again. I am recommending them to family and friends. "
"We just love how it looks. It is not perfectly square, which was disappointing, but we put some candles on the mantle and now it’s not very noticeable. "
"Received my order promptly. Looked good in box viewing directly from above.
Destroyed box based upon assumption all was good. Hung a few days later and noticed print had "waves in it". It's as though it was coming away from mounting.
When viewed direct head on it looks ok. When viewed at any other angle it's very noticeable and just terrible.
It is currently in my garage and won't be hanging on any other wall. Believe the reflective plexi also adds to the problem and I suggest not to order that.
Won't be ordering again and with the cost and problem of obtaining a new box I'm writing this off as a bad experience.
My advice is to keep the box for at least a week!"
"Happy with the Frame and finished product. "
"Picture was received broken beyond repair. It appeared cheaply made. This was my first and last order with this company."
"Beautiful print, good paper, it's a dark picture but looks good.
Quick shipping, received it a day or two earlier than anticipated. Well packaged in a sturdy mailer.
No problems. very happy with the order.
"
"I love the print but the frame was broken when I received it. It was broken on the top and bottom. All else was great. I am getting it framed at this time and it will be beautiful but the frames do not handle the shipping due to being thrown around."
"The package was received and had been opened which was odd with the heavy staples. The picture and frame was all in tact though. It looks great and quality work. "
"This is the first time I have used Framedart.com. It worked well. The wood used for the frame was not in the best shape but it should work fine for hanging on a wall. I will be back for more!"
"I have ordered from this company several times. Their work is excellent. I have been satisfied with every purchase. Thanks!!"
"The print I picked was framed beautifully, exactly as I ordered. I will definitely purchase more in the future."