ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.38/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.38/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


5/5

2023-01-03

Amazing Company and Amazing People

"This piece was perfect for a dear friend of ours that loves barns. We wanted to give it to him for Christmas, but we were late in the game finding it. The customer service representatives at Framedart went above and beyond getting this to us in time for the holiday! They were fantastic and our friend loved it. Framedart is an amazing company with amazing people that care about their customers."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-12-19

Quick shipping and quality prints.

"Very smooth process with quick shipping. We are very satisfied. Like the mat and frame options available!
Will order from Framed Art again in the future!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-12-14

Delivered and promised and looks great

"I received my art as expected, exactly as I ordered it. No issues. And I like the hanging hardware it came with. Solid."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-10-07

Great packing for protection

"The picture was packed and marked for fragile contents . I love the picture snd it’s even better than advertised. Thanks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-08-09

the quality of the art print was nice....

"recieved the art prints in good condition....."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-05-17

Love it

"There are quite a few prints that I wanted to order, so I bought one to check the quality. I love it and am so pleased that I will definitely be purchasing the other prints. Very good quality. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-04-13

Not that happy

"Much smaller than I thought. The piece was the size of what the inside should have been not including the outside mat and frame "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-04-11

Mis-colored

"Framedart processed my order quickly and it was delivered timely. My concern is that the colors illustrated were not necessarily true as shown. I was looking for a deep red for my "30s" room, but my selections were unfortunately more orange than red. I will be returning most. Fortunately they are not framed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

2/5

2022-02-11

Very Disappointing Quality

"The colors were all wrong in the Monet print we received. Frame was very cheap. Not what we were expecting based on the images shown on their website. Plus, we have to pay for the shipping both ways with our return. About half the total cost of the framed print we ordered. Also, they promise return for any reason, but then customer service says to send them a pic so they can decide if they will accept your return or not. Typical Jersey hustle in my opinion. I advise caution."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-02-11

Pleased Customer

"I ordered my framed print on January 28th and it shipped out on time as promised. Due to two winter storm systems it took the picture 10 days to arrive due to FedEx delays and it was damaged. I phoned customer service and spoke to Dennis and within 5 minutes the picture was reordered and shipped within two days. I received my replacement today and it is perfect! I would definitely recommend FramedArt.
Kim
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-01-14

Low quality prints and packaging is terrible.

"I got my first order from Framedart.com today. The packaging was atrocious. No damage to the box but the glass is in 50 pieces. The packaging is nothing but a thin layer of bubble wrap around the picture in a box that is way too big for it. There is no structural cardboard inside the box to stop the picture from moving around. Customer service did replace the item but I have to wait another 10-14 days and I have zero confidence that it will arrive undamaged. The guy who gave the support was very rude."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-12-12

Santa, #925002

"This is a beautiful old-fashioned Santa, I love it and it looks great hung in our living room!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-12-08

Great Experience

"The products are great, service great and picture arrived on time. Highly recommended. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-11-29

Pretty good

"I was not able to tell when I chose my photo that is was good ng to be slightly blurry when blown up. It was a little disappointing when I received it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2021-11-17

Comprehensive site

"Easy to find what I was looking for and the quality was great. Quick arrival too!"