"The photo was wavy and there was a chip on the frame. I returned the art and am awaiting reimbursement. "

"Seemed to take awhile to ship. I don’t recall exactly, but I think it took about a week. More than 1-2 business days per their website. From an angle the picture is “wavey”. Does not sit flat against the mat frame. "

"Very pleased. Met my expectations.
Matting looks great.
Will use again when shopping for art!"

"The picture I received ended up not being "heat treated" and was wavy. I was concerned about having the pay to ship this back across the country, but customer service asked that I send them a photo via email and they immediately credited back my money and I have since placed a new order for a new picture. "

"Pictures are all that they appeared online to be and more !
Delivery was prompt, Customer Service was friendly and helpful.
Quality is excellent - our customers are asking where we bought our office decor . . ."

"Like what the picture portrays but it looks like an inexpensive poster!"

"Extremely low quality plastic frames you can buy at Walmart for $15 dollars instead of paying these outrageous prices. I assumed I was getting solid wood framed artwork for the price I was paying, but was very disappointed instead.

Also, shipping costs are sky high and they don’t deliver. Ordered prints “in stock” on a Tuesday, paid for overnight shipping and the items didn’t arrive until Friday evening. "

"I received my item and it was beautiful. But the frame was broken, more likely from transport. It was not Well padded and I can even shake it just from picking it up at the front door. I sent an email to Framed Art and they got back to me right away. They sent a replacement, no questions asked. Now that is what customer service is about. "

"I needed a collection of prints to hang in one space. FramedArt provided lots of subjects and prints for me to chose from. Being able to display various mat and frame options was great and gave me a good idea of the end result. The framed prints that arrived looked like what I expected. However, the quality of the frame was less than I expected. I thought it would be wood, but it is a synthetic material."

"I purchased this picture for a friend and a thank you. His daughter told me his favorite color was green. So I choose the picture of the Olympia Park, WA. It was a hit.
turns out he grew up in a forest in Europe.

Great service, beautiful picture."

"I really enjoyed the process of selecting the artwork and choosing my framing preferences. It work out perfectly, arrived quickly and was securely packaged. I can't wait until it is opened by my friend this Christmas! "

"I was expecting my prints to be framed with glass but instead they have cheap plexiglass. In addition, the "wood" frames are plastic that are meant to look like wood. Finally, when I placed the order I requested hanging wire on the backs and only one arrived this way. Very disappointing as I spent nearly $300 on these two prints that are worth maybe $35. I'll never shop here again."

"I ordered 5 framed prints. They arrived in individual boxes in great condition. The website was easy to search, browse, and payment was very simple. I would definitely shop at Framedart.com for all my wall art needs."

"I purchased my first picture in July. When it came, I noticed the joints of the frame were not completely in place. It was so minor that I decided to live with it.

I ordered a second picture. They sent the wrong one. I emailed customer service on Sunday and had a response the same day. They rushed out my original picture and told me to keep or do whatever I wanted with the wrong picture.

This weekend I noticed the frame on the first picture was splitting at the joints. I took pictures and emailed customer service again on Sunday. I received a response Monday saying they will send out a new picture and to do what I wish with the old one.

The pictures I ordered are framed with nice quality frames and nicely done. I can not say enough about the customer service of this company. In this business world you literally have to fight to get a response and Framed Art is the opposite. Kudos to your organization."

"The frame and mat were done nicely, however the photo wasn't complete adhered to all of the edges and the photo is warped now. The photo should also be mounted on a board so it doesn't look warped as well. When you look at the side edges of the photo you can see gaps around the mat and photo where it wasn't adhered well."