ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.49/5
Chance of future purchase:
4.79/5
Shipping & packaging:
4.77/5
Customer service:
4.77/5
Return/Replacement policy:
4.65/5
Featured Review


Verified
4/5

2023-11-29

Large selection

"Very large selection of devices to choose from. Sales agent was informative and quickly put together a quote. Had trouble getting a hold of him again but possibly because of Thanksgiving. Browsing I discovered other licenses and was able to save some more. Devices shipped and arrived promptly. Will use Firewalls.com services again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-11-29

Excellent

"Excellent
Service
Advice
If the prices would be more economical
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-22

Sonic Wall Renewal

"It was time to renew my Sonic wall, there was some confusion on my part and I purchased the wrong license renewal. It was a bit of a headache, however, Firewalls.com helped me get the correct license and promptly refunded the incorrect purchase. For something that was my own mistake, Firewalls.com made it fairly painless to correct. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-21

Great prices and service

"They answered all my questions and handled my purchase with ease."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-11-20

Excellent Experience

"From ordering through setup, it was an excellent experience dealing with Firewalls.com. I definitely recommend them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-11-19

Very good service

"No complaints. Knowledgeable staff and quick turnaround."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-09

Always great service and communication

"Great service from sales and the network eng."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-06

License Renewal Process

"The support that was provided make the process painless. I was able to purchase the license renewals after receiving the expiration notification email. Next, my firewalls.com support rep contacted me after he was informed of my purchase. He sent instructions on how to apply the new licenses, but asked to assist with the process and scheduled a support meeting.

On the call, I was given a helpful tour of the Mysonicewall.com site and was also given answers to the questions that I had. That was a great support call.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2023-10-27

Not bad.

"Generally a good experience. Delivered what they said they would. It took longer that I would have liked seeing that it was a digital license, but it wasn't weeks, so that's something."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-10-17

great help at great prices

"Firewalls.com has been a a great help with our firewalls, thanks again for the continued support!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-10-17

Amazing service!

"The process was super easy! This was our first purchase, but the sales team got us covered. Everyone is really knowledgeble and could answer questions right away. Will buy again, for sure. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-10-16

Excellent Firewall store for licenses

"Shawn was very helpful with getting my quotes and followup will purchase link not working. This 3 yr renewal would not happened without Shawn."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-10-16

great fast quotes and license delivery

"we really love these guys! fast and great service will use again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-06

quick and easy

"quick and easy to buys firewalls! "


Verified
5/5

2023-09-27

Outstanding service

"They delivered on time with exceptional service with good value pricing!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges