"We've been purchasing from Firewalls.com for 10+ years. They have always been helpful and professional. The latest purchase was done as the Live Chat was taking place with Chris T. Chris was quick and correct with the answers when asked a question. The whole experience was how on line shopping should be. Delivery was in 2 business days with the free ground shipping."
"All was flawless, perfect communication. Product arrived fast."
"Sam Stiers was easy to deal with when it was time to renew the license on our Sonicwall"
"we were having issues with an IPSec tunnel between a FortiGate and a SonicWALL. Firewalls.com was extremely effective as the support person had experience on both brands of hardware. This allowed them to get things fixed very quickly.
My tech also did a quick review of other items on my hardware that needed a reconfiguration.
I will make Firewalls.com my go to vendor for network support from now on."
"Tim Glesing was able to help us get a great price. And delivered the product immediately"
"Great follow through and communications"
"I ordered it on 9/1/2023 but I haven't received it till now.."
"Chris Motes was very helpful and processed our order quickly and responses were fast as well. However, when we loaded the zip file, it did not renew all of the files that were on our previous firewall. I sent a request after our software vendor loaded the file to see why these files were missing, but have yet received no response??"
"Super fast response for WatchGuard licensing. Will always use firewalls.com for my security and support licensing. Prices were cheaper than other resellers too."
"Answered all of our questions & suggested a product for our needs. "
"We are a small business with a perfectly functioning Purchase Order (PO) system with many other vendors. However, firewalls.com cancelled our first PO order without any explanation; they didn't even tell us they canceled our order! So, we reached out to their customer service via chat to be told that POs aren't allowed under $2K USD and they also aren't allowed for "unvetted" businesses). None of this information was on their web order pages. Their customer service acknowledged this poor communication and not only helped us complete a new non-PO order, but also credited our first purchase quite a lot as an apology! Well, apology accepted! We'll definitely be ordering again from firewalls.com but I would ask that they put their terms and conditions in plain, overt text right on the web order page when the PO payment option is selected. It would have spared us the entire confusing loop. It also begs the question, how do we get "vetted" by firewalls.com for future POs?"
"Great service and fast delivery"
"Working with David Pope has been a wonderful experience. He is very knowledgeable and easy to work with. "
"Used them twice. My go to for Firewall licences."
"Our sales rep is Chris M. has sold us several devices and always is a pleasure to do business with. Firewalls.com is a great company as well."
"Had a gentleman explain very clearly the changes in nomenclature that SonicWall is using for their firewall support packages. Got me a very good quote within minutes and the firewall arrived two days later. Very satisfied."