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"I get packages sent to me through FedEx all the time and at least 7 out of 10 of those will have at least one completely messed up being given to them then traveling short distance only to get an exception been waiting over a week now on one for status to update but nothing not sure if they lost it damaged it what they did but it's on them it was fine whenever they got it and now I still don't have it even though I paid for it and then the majority of the other ones will say a date for days on end and then because if I don't be here to get it it'll walk away in my neighborhood I waste my valuable time sitting at home all day like waiting for the package that they say will be here just for it to wait until 7:00 at night or later to update and say oh well you know we'll update it when we can and it doesn't show up they act like they're the only ones that have time that's valuable our time isn't worth anything to them they're incompetent they should close down their business because they **** at life it's ridiculous like I have nothing better to do or any of us have nothing better than do than to sit around all day waiting for what they say is going to be there just for to not be I'm trying to pay my money and then having my stuff longer than I do. Highly recommend that you used UPS or any other any other shipper before using FedEx unless you have no other choice or if you don't mind waiting you know forever for your stuff and wasting days and days of your life because they can't get it right."
"The absolute worst, most incompetent shipping company in the history of the world"
"I've had a package 30 miles away for 3 days. I could've have driven and gotten the package myself. They keep telling me delivery is today and then oops it's delayed."
"I received a notification that my package was delivered today. It was said to be delivered today around 10:00am, however, when I got home it was not there. It was very expensive Honda weather mats I had to walk from building to building on my block in order to locate my package. It was of an inconvenience to me. It was also uncomfortable for me to sit outside the building waiting for someone to enter in order to locate my package. Getting looks as if I was a perpetrator intending to steal packages. It was very embarrassing. I will not be shipping with FedEx again !!!!"
"This is a criminal company that stole over 20k$ of my server parts. They didn't apologize, they didn't compensate, they even rejected my complaint. They said it was the driver who delivered the wrong building, oddly enough I didn't view any proof of delivery and even more oddly who signed it? This package was lost the next day, I received my new Samsung phone that I just bought and it was delivered two days after it arrived at a nearby warehouse, why? I was surprised when I received my phone, who was using my brand new phone before me? Then, yes, they rejected my complaint again. For my phone I had every opportunity to leave evidence! Is this a company run by a blue anti-human organization? I will file a lawsuit! I've never had any terrible trouble with USPS and UPS."
"I thought they just got raises WTF! it's taking 6+ days to get a 1-3 day delivery with no weather issues. In Bossier Louisiana for 3. I've had packages go missing from the vehicle while out for delivery and numerous items opened and taped back from local stores."
"September 1 2023. Claimed of delivery at 1741hrs. Prove because had visual waiting and FedEx truck was not anywhere by the address. FedEx and company sending electronic package have refused to solve the issue. No refund given. FedEx closed case.. With no solution. I would give negative 10 stars if allowed. They DO NOT deserve any stars. And they get away with it. Never will order anything that has to be via FedEx. USA. "
"I wish I could give time 0 stars. They have horrible customer service snd most of them barley speak English. The drivers are lazy and incompetent and can’t deliver packages and keep delaying my deliveries. Apparently they can’t have my apartment code access that’s on my Fed Ex profile "
"Had a customer ship an envelope next day on 8/1/23 from GA that should have been received the next day as we are about 3 hours away. The package arrived in Athens on 8/2/23 and sat there until today, 8/10/23, when my boss picked it up. No one could explain why, just that it was delayed and would be delivered "tomorrow". For 8 days!!!!
I despise Fedex and will tell anyone who will listen to use UPS or USPS!!!"
"Whatever you do in life, never EVER use FedEx. I had an urgent shipment due on Monday. When i still don't have it on Tuesday i call them up (after waiting for the shipment all day at home). They have no idea why it has not been delivered, and PROMISE i will have it on Wednesday. Well, today is Wednesday and i'm waiting for the shipment at home for the second straight day.
I get a call from them saying that they messed up and didn't even try to get it delivered today. The THIRD day after i was supposed to have it.
So i call the customer service, and obviously they only tell me the same bull**** i already got from the previous call.
There's no compensation for my financial loss that occurs because i don't have what i was supposed to have 3 days ago, or for the 2 DAYS i've been waiting for this really important shipment AT HOME.
So avoid using FedEx AT ALL COST. Use DHL or any other courier instead."
"FedEx treats you like you're a number. The second your package is marked "Delayed", they will completely ghost you - no more tracking info, no more current package location - nothing. I'm getting this treatment on an Overnight Delivery of a rare aquarium fish, that is now, undoubtedly dead. When will I receive the dead fish ? I have no idea, because I am just a worthless number to FedEx. Tell everyone you know to stay the hades away from FedEx !"
"The fedex driver signed on my behalf and threw the parcel back of the gate which im not happy about. There was a phone inside that cost me 1000 pounds. It said on the tracking that it was handed over to the resident which it wasnt i was going crazy to find the package i asked the neighbours msged amazon and i couldnt find the package until my mum found it this morning behind the gate. If the package is thrown behind the gate why wasnt this written in the description. The driver said he handed it over to me he didnt he even signed on my behalf thats illegal. I even was complaining to amazon they kept saying u have received it but in did not no it was behind the gate until this morning. Im heavily pregnant and i had to go through all this stress finding the parcel. This driver is wrong and dangerous to do this signing and lying about the parcel was given to me when i wasnt even at home. I even told the manager and she wasnt helpful either im not happy with the outcome. This driver should be sacked"
"They are not reliable. I paid the most expensive service, first priority overnight and it got delayed for 5 days including weekend."
"They delivered my package to a wrong address. They even supplied a picture but the house in the picture is not mine
I contacted them and all I got was an automated operator and the runaround. When I asked to speak to a customer service representative I was told since it was a smart post shipment only the shipper could ask for a trace and speak to a representative. They refuse to accept and take responsibility for what is clearly their fault. "