ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
0.00/5
Shipping & packaging:
1.25/5
Customer service:
2.50/5
Return/Replacement policy:
0.00/5

Verified
1/5

2017-02-27

Was it ? Or was in not? That is the question.

"I don't know what I bought. Looks like plain wrapper item. For being a #MERV13 you would think there would be more to it. It looks cheap. The brand just stamped on it. Looks like any other filter and you just stamped what you wanted on it, and sent it out. I am not agreeing to anything. Im just replying to what you asked. I had the notion I was buying your best. It says down further that this was modified i did have correct spelling.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-02-27

"Filters were as ordered and arrived in several days."


Verified
4/5

2017-02-26

Rating

"Quality thought I was getting the waffle type filter"


Verified
2/5

2017-02-26

Misunderstanding about the number of Filters.

"I Guess that it's my mistake. I understood that I would receive 2 extra Filters with my order. Think I will buy locally."


Verified
5/5

2017-02-25

Great Experience - 5 star

"Very pleasurable experience - price very reasonable"


Verified
4/5

2017-02-25

Slow, but gave me an additional discount

"This seller had good prices which were even better with an online coupon I found for an additional 10% off. I placed my order and it seemed like they must have been temporarily out of stock because it took quite a while before they shipped it. However, when I followed up with a rep on the phone, she gave me an additional 10% off, so the savings was quite significant and fine by me because I didn't need the furnace filters in a huge hurry. Will probably buy again from them in the future."


Verified
5/5

2017-02-25

Good service

"Prompt service. Good prices. Accurate product description"


Verified
5/5

2017-02-25

"Exactly what I wanted and came in excellent condition"


Verified
5/5

2017-02-25

"Easy on line shopping. Can't find this size filter in my small town. "


Verified
5/5

2017-02-24

"My orders have always been non-events. GREAT!"


Verified
5/5

2017-02-24

Great parts

"Ordered replacement filters for my home heating system. These are direct fit which is nice since they are not carried at the hardware store."


Verified
5/5

2017-02-24

Great Company

"Looked for a special filter for quite a while. Found exactly what I needed at Factory Direct Filters. The website was easy to use. The prices were fair. Delivery was quick, as promised."


Verified
5/5

2017-02-24

Excellent!

"I really appreciate receiving my filter order so promptly! I've ordered from other places and it took so long to get them. So, I marked in my notes that FactoryDirectFilters was excellent the first time I used them. I received the same excellent service for my Second order and am very happy with that. Thank you!!!"


Verified
5/5

2017-02-24

Excellent service - speedy delivery.

"Thank you for your quick service."


Verified
5/5

2017-02-24

"Right product available and delivered quickly"