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Product & services pricing
2.50/5
Chance of future purchase:
0.00/5
Shipping & packaging:
1.25/5
Customer service:
2.50/5
Return/Replacement policy:
0.00/5


Verified
5/5

2017-03-08

Glad I made the filter purchase

"So glad I took a chance on this store vs Home Depot. Not disappointed. Perfect fit and quality. Will buy again. Saved money too."


Verified
5/5

2017-03-08

My main source

"This company is my go to place for non standard (not available in store) filters. Good prices , various grades and price points, and prompt delivery on orders."


Verified
2/5

2017-03-07

Home filters order

"Delivery too slowhttp://p.ebaystatic.com/aw/email/SITE_EMAIL_DARK_GREY_CHECKMARK.jpg"


Verified
5/5

2017-03-07

Fresh Air Freak

"I have purchased three times from Factory Direct Filters. The filters are of great quality, and have a fair and reasonable price. "


Verified
5/5

2017-03-07

Quality at an affordable price

"The ordering and shipping were fast and easy. I have been ordering from Factory Direct for a few years now and have my family ordering from them as well. "


Verified
5/5

2017-03-07

Breathing fresh air!!!!

"I have used these filters for years and will never switch! On time delivery and a great products!"


Verified
5/5

2017-03-07

Gooad quality, fast shipping, prices could be lower

"Website is easy to use. Ordered several times for my rental condos.Good quality product. Wish there discounts were bigger. "


Verified
5/5

2017-03-07

Good Source for Custom Sizes

"I received my order quickly, and the filters are very well constructed. "


Verified
2/5

2017-03-06

Filters are not correctly sized

"I ordered 5" Scuttle filters and they are not correctly sized. Measured what I received and it is not the same as the OEM that was in the unit. What I was sent is to big and would not even fit. Called customer service and they had me measure both OEM and their filter while on the phone. All I got was "we don't have a filter that size". I did receive a return tag and am waiting for the credit on my credit card."


Verified
5/5

2017-03-06

Positive Experience

"Ordering was easy. Customer service rep notified me that my material was on back-order with the mfr and that it would be about a week before it shipped. The material was delivered in less than a week from his call, so waiting for the order was a non-issue. Rep was courteous and polite. I will definitely use this company in the future."


Verified
5/5

2017-03-06

Prompt and fits

"Quality seems good but we've had it a week. Fast shipping and it fits!"


Verified
5/5

2017-03-05

Finally Found the Filters

"The price and quality of these filers are the ones I have been looking for. I will continue to buy from this company. I highly recommend them. "


Verified
5/5

2017-03-04

Filters; 5 stars

"Filters arrived quickly and where easy to purchase online. Great service and great filters."


Verified
5/5

2017-03-04

"Online ordering was easy. Order arrived very quickly. Very satisfied with all aspects of the experience."


Verified
5/5

2017-03-04

"Great product and service."