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Verified
5/5

2013-04-23

"I started dealing with Elite on 3/29/13 I was on their web site looking for Viking grills an out door kitchen equiptment. I called there an spoke to Nick Favara who was wonderful from the start. He then put me throught to a Corey who was able to give a great package price. Needless to say it is now 4/23/13 and my order has finally been placed(because my customer was undecided) Nick was there for me every step of the way helping a guiding.WE build out doorm living space for a living and I will certainly be back to purchase from them again."

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Verified
5/5

2013-04-22

"I had the pleasure of working with Emery Wai at Elite Appliances! I have been shopping for some great appliances along with help and support on the knowledge of those products. After several weeks of shopping around I called Elite, after that call I knew that I was going to buy my appliances there. They really made me feel special and provided me with great expert information. I ended up buying a Viking appliance package and Emery made it a very exciting and enjoyable experience. I felt like he gave me the best deal in town and really paid attention to my needs. No-one else has giving me the "time" that Elite did. Elite did ask me to write a review, but I even told them at the store that I was very impressed with their customer service, these are really big purchases and I wanted to make sure I felt comfortable and confident making them."

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Verified
5/5

2013-04-20

"Very knowledgable staff and great prices. Thanks!"

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Verified
5/5

2013-04-04

"Just like I had hoped. In and out with the salesman there for client service as needed -- unlike a negative review I wrote for AJ Madison where the salesman pushed me off to customer service and he neglected to tell me the Viking hood was on backorder for 4 weeks meanwhile my kitchen has a hole in the wall during winter! Scott at Elite was helpful and I quickly found the Viking hood I needed. Not ONE company in the Manhattan area had it for the next 4 weeks, but Elite did! My only negative comment is that if Elite does indeed want to compete with AJ Madison (again, where I purchased my whole kitchen) then Elite needs to seriously revamp their website. Elite has one of the worst sorting features for a serious online retailer with so much selection. Thanks again, Scott."

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Verified
5/5

2013-03-27

"I was very satisfied with Elite Appliance, they shipped the range even quicker than promised, and it arrived in perfect condition. I am a very happy customer, and will purchase all of my future appliances from Elite."

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Verified
5/5

2013-03-19

"Andrew Owen was a very professional salesperson. He made the buying experience easy and convenient for me to take the Viking range with me at that moment. I will use Elite Appliance again for future purchases.
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Verified
5/5

2013-03-13

"Made a purchase from their outlet store. Designer appliances at a fraction of the price, the online description is very accurate. Products do not last that long, so if you see something you like, do not wait, either call the store (they accept charge over the phone) or if you are local, stop by the store.
I had called to check on a few items, and they do that without any hesitation.
My product was floor model, but they wrapped it nicely and put in my car to take it with me.
Very knowledgable staff, Eddy is very easy to work with, he understands that everyone has a budget and does not try to upsell you.
Overall two thumbs up!
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Verified
4/5

2013-03-11

"Great experience. Plan to buy again from them again soon!"

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Verified
5/5

2013-03-10

"Excellent service, even better prices! More knowledgable sales staff that ANYWHERE else, polite and able to work with you to boot! EVERYONE wants to help! Not often you get shown around by the President of a company like this! "

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Verified
5/5

2013-02-19

"We are planning a complete home renovation, and recently purchased ALL of our new kitchen appliances at Elite Appliance. The salesperson was very knowledgable and worked with us to get the very best value in appliances for our money. We were very satisfied with the customer service and would recommend them for anyone planning to purchase appliances."

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Verified
5/5

2013-02-07

"I found the customer service to be excellent. No complaints."

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Verified
5/5

2013-02-05

"Rob was great to deal with."

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Verified
5/5

2013-02-05

"We were looking around for new kitchen appliances, for a good two months, at all the big box stores with no luck. Then by chance we located Elite Appliance. At first I was somewhat apprehensive in ordering, such a large purchase online. But I did my homework. I was unable to find one negative review about Elite. And their prices where much cheaper than anything I had come across, during my two months of price comparison shopping. However, what sold me was the customer service I received from one of the associates by the name of Eddy McBroom. He was very helpful and was able to delay our shipping of the appliances by 60 days. This was great news since the kitchen is at the demolition stage. Thank you so much Jim Waites :)"

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Verified
5/5

2013-01-16

"Very helpful and professional"

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Verified
5/5

2013-01-14

"Elite Appliance's selection, Dallas showroom, and customer service were all GREAT! Andrew, our salesman, was extremely knowledgable and took great care of our needs. We were able to outfit our new kitchen with quality appliances for approximately 20-25% less than we could have with similar brands at other appliance retailers. I especially liked their open box and used selection which allowed us to get high end brands within our budget."

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