"It’s had to be a perfect gift for a beautiful moment and it wasn’t !!!! I’m not looking for refund!!!! You ruined the moment and the special occasion. Very disappointment. "

"On Dec 23rd I called the Edibles store at 2082 Gulf to bay BLVD Cleatwater FL to do a delivery the next day. They failed to deliver, never called, emailed or contacted me or the recepient in any way. I called them a week later and they promised to deliver again. They failed again. They are awful!

I contacted corporate and they have failed to returm my online inquiry and I have been on hold for over 20 minutes and finally someone picked up. The agent was great hanlded the situation but it is vital to all such agents escalate the pinheads like on Gulf to Bay or suffere the brand impact. "

"I went to Edible Arrangements in Eastchester, New York on New Year's Eve day and was prepared to take an arrangement off the shelf. Instead I found a very helpful man who told me no, I could have an arrangement made fresh. So I ordered it and picked it up two hours later. I even met the lady who prepared it. It was plentiful and the fruit, especially the melons, were so sweet and tasty.
Thank you Edible Arrangements for preparing a lovely gift for me to give.
"

"Absolutely terrible,also hung up on me twice for asking two questions,too busy ?Clearly don`t care or fear to lose their job ,will not go back to this store,444 Bloomfield ave,Montclair N.J..Aniyah on the invoice is not the rude worker ,i was told 20 minutes later when i pick up my order ,she no longer worked there probably not true."

"Denville NJ store. Ordered on Dec. 27 and store confirmed item would be delivered on Dec. 29th, day before funeral with family in town. Failed to deliver, no notice and no tracking but certainly managed to hit my credit card on time. Classic fail is contact number on confirm simply rings and rings and tracking has not been updated in two days..... Family is going thru enough right now that we shouldnt have to be chasing Edible Arrangements.... Appalling.... "

"I ordered a large arrangement from the bank street, Ottawa store and they couldn’t deliver for Christmas. It was impossible. What I don’t understand is that this is their ONLY job. How can you turn down orders because you can’t manage to deliver? It’s completely mind boggling. I used to order often now I won’t ever order again. You’ve lost a customer. Bravo. "

"I have been getting both chocolate dipped and white dipped strawberries at the Londonderry location for quite a long time. Since they closed I went to the Salem location. The strawberries were not fully dipped and the chocolate was very thin. The recipient asked if I had gotten them somewhere different. It was a bit embarrassing and I am very disappointed "

"I ordered from the store at 221 W 14 st.
The staff is very helpful and nice, but the delivery never arrived.
I ordered a small arrangement for my granddaughter to be sent to her school, and it never got there.
Management very good about giving a refund, but still very disappointed about not getting the delivery. "

"Terrible customer service, promising and not delivering on their promise, closing the store and not returning calls on numerous massages to call back, unreliable delivery, guaranteed the delivery to my recipient between 12pm and 3 pm, the product arrived at apr 6pm ,when noone was home and it was not needed anymore, left somewhere in the building and never reaching my receipient. terrible way to do business and treat customers
the store is 601 Lorimer st
Brooklyn, NY, 11211"

"Amazing! Order was perfect, beautifully packaged and amazing delivery guy! Delivered 2 hours after, and I had a huge order!"

"ordered chocolate covered strawberries for my mom for her birthday. i wanted to have them delivered. they told me doordash was going to deliver. 12pm came around and never showed up. I called the store very rude person who should never be working in customer service said they tried delivering. Doorbell did not ring looked through videos from our cameras no one came. So i picked it up and they refuse to refund delivery fee I called doordash and they said they had no order of mine. Called corporate they are just as useless worker tells person at corporate that their delivery people tried to deliver now. Not only are they rude but liars also cant take responsibility for their mistake. Never will order from this company again"

"I ordered an arrangement on the 23rd and was delivered promptly. I have had the pleasure of working with the store owner for some questions I had and he has been nothing but helpful and great. I appreciate this so much and would highly recommend ordering from this particular store!"

"My edibles were delicious they arrived on time and it was amazing."

"I purchased an arrangement for my best friend birthday to be delivered. I added a special note for the arrangement to please be delivered by noon. The arrangement was over 120.00 and it never got delivered. When I called the store 2101 Harwood Rd Suite 127 Alyssa said the driver never showed up. I finally had to leave work early to go pick it up by the time I made it back my best friend had already left for the day. I had to explain to my boss why I needed to leave work early.
If the store knew in advance the driver was not going to show up. They should have contacted me. The fruit arrangement wasnt what i expected either. The fruit was soggy. The chocolate had melted "

"I called the West Valley store to place an order. The phone was answered and I was told that there was an emergency at the store could they return my call in 30 minutes. Of course I understood and waited for the call back. An hour and a half later I phoned them again oh, the same person answered, apologized and took my order. I ordered a birthday balloon to be attached with a long string specifically (sounds strange but I have my reasons) he took the wording for the card and explain to me that his store would not be responsible for delivering but that the Murray store would be. The delivery was made on the correct date but was missing the balloon which was a very important part of the reason why I ordered in the first place. I spent between $60 and $70 for this small bit of fruit. I contacted the Murray store to explain to them what had happened and over a period of 3 days no one answered the phone, ever! I then decided to reply to the delivery successful message that was sent to my email. I was told someone would contact me within 48 hours. More than three weeks has gone by and still no resolve. The customer service is terrible and I feel ignored."