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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.85/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2023-06-02

It was very easy

"It was so easy to call and get the help that I needed. It was nice speaking with a human "

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5/5

2023-06-02

Great Service

"Emailed questions regarding my order and Anna responded right away. Thank you Anna."

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5/5

2023-05-25

Awesome customer service

"I had an issue with a previous order. The level of customer service I received was absolutely top-notch. Five stars all the way."

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5/5

2023-05-11

Wonderful customer service

"I had the pleasure of working with Anna in customer service. The reason was I had orders two items but one of which never arrived. So, I called and was immediately connected to Anna. Initially she couldn’t find the product in question but her persistence did allow her to track it only to discover it was lost in shipping. This was not a problem as she apologized for the error and confirmed a new item would be expedited to me. Wonderful customer service! "

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5/5

2023-05-04

Awesome website

"I have been ordering for a mom for about 3 months now and at all that time I had one little problem with one product and the customer care got right on it and took care of it they are awesome and we'll get back with you as quick as possible I highly recommend this website"

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5/5

2023-05-03

Great customer service!

"I forgot to add my discount code, but Anna added it after the sale, no problem! "

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5/5

2023-05-02

A purchase conflict

"I had a lady named “anna” and she was super helpful and solved my purchase conflicts!!!"

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5/5

2023-04-28

Quality over time

"For as long as I can remember, I have been using this website.
Where else are you going to find stats on every single product, where you can pare down products based on your preferences in this granular detail? You can refine by the type of material that you're looking for, size, intensity, and many more. It's a very impressive setup that I always use when trying to narrow down what to pick for myself.
I like that the search parameters are so detailed. You can tell that they actually put a lot of effort into assessing each product and recording the details.
I also like the clean and easy to use website layout.
I have learned a lot by reading reviews and watching product introduction videos that they film for the website.
One of the things that I appreciate the most is actually their recycling program. As you evolve and like different things, or toys break, you can always count on Eden Fantasies to have your back. Their recycling program is very easy to use and it frees up space for you to buy more toys!
"

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5/5

2023-04-27

Great store

"To be honest, I've never had an issue and your site is the only one that I use for these types of purchases. When the topic comes up, I refer my friends to your site as well due to cost, quality, and shipping."

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5/5

2023-04-22

Best toy store EVER

"They have the best prices, the nicest most helpful customer service, and THE best toys. They are missing one toy I want really bad but if it weren't for this site I never would've gotten into toys as much as I have. I LOVE this website and company!!!!! Shipping is fast"

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5/5

2023-04-26

Easily one of the Best

"From a great selection of products to incredible prices and special offers, it's hard to beat EdenFantasys. Oh, I almost forgot, Exceptional Customer Service."

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5/5

2023-04-25

Awesome customer service

"Got a product that didn’t work they tried to help explain how it worked and offered to replace it or give me in store credit. "

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5/5

2023-04-22

Recommendation

"Are you looking to fix your credit in order to get better rates? I had always been skeptical when it comes to credit hacks. I had always tried to build my credit on my own, but with my credit in the low 600s and huge amount of debts on me. I decided to look for help; I was introduced to JerryLink Credit Group by my friend Cynthia who they helped in the past. I reached out to them via mail; (jerrylinkgroup @ gmail . com). They helped me delete negative items on my credit and my rose to 780s."

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5/5

2023-04-19

Customer service is top tier, and the products are A+!!

"Their products are all really great quality and affordable prices! And the customer service is top tier! Wont shop anywhere else! "

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5/5

2023-04-12

Excellent customer service

"They respond in about 10 minutes and they have excellent agents"

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