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Verified
5/5

2011-02-22

"Hello,

I am a very happy and pleased customer. I ordered two Sanus shelves and they were shipped right away from California and arrived on time. This completes my audio shelf system and I am very happy!
"

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Verified
2/5

2011-02-11

"I ordered the Solidtech Radius Duo 3 AV stand for $1000. Dynamic Home Decor's description said "Pristine, natural wood shelves" And when it arrived, the shelves were wood veneer MDF with the MDF showing around the entire edge. The packaging was insufficient for the weight and two of the shelves incurred shipping damage. The shelf that had no damage had two big circles in the finish from the manufacturer. The color chips on the web page were mislabeled and the color I chose was not even an option. The color I received (Cherry) was listed as "Oak". And finally the web page said the top shelf came with "Custom-made aluminum end-caps prevent damage to the shelf due to over-tightening" and it did not. The web page had more incorrect information that correct information about the item.

As for the shipping damage, Michael sent three new shelves which he said he inspected before he double boxed and shipped, but unfortunately his inspection failed to see a THREE INCH CRACK in the edge of the MDF on one shelf and five other dents on the corners of the other shelves. This damage could not have happened after being double boxed, as the padding on the second box was good. That tells me he didn't take the time to actually inspect something he already knew was a problem, even though he said he did. He then refused to send any more shelves and only offered a $200 credit.

On 1/11, Michael said he would update the wrong information of the web page "immediately" and as of this posting on 2/10 he has not. I would not believe too much of the product descriptions on this site or much of what the owner says. Eventually he did refund halve the price when threatened with a charge-back from the credit card company, but I was in no way impressed with his efforts to resolve these issues throughout the process.
"

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Verified
5/5

2011-02-10

"Excellent customer service. Fast response to emails. Item was just as described. One of the doors had a black mark on it and I requested a replacement. A new door was sent to me in just a few days along with a tracking number. I would definitely do business with them again."

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Verified
5/5

2011-02-05

"Excellent service and very helpful. Will definitely shop with them again "

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Verified
1/5

2011-02-02

"This company is nothing but fraud - do not waste your time or money hoping that they may have the products that they claim to have. Expect an email after your card has been charged letting you know that your item is unavilable. I spoke to the so called owner of this company, who was rude, whiny, and absolutely lied about my order. I am filing a dispute with my bank, but am certainly going to have to change my account information to prevent this company from perpetuating further fraud.

Selling an item that you do not possess is FRAUD. I was emailed and told that my sale was voided, followed by a string of rude and unprofessional emails from the owner of this company, taking a full 3 hours to finally provide me with the proof that my sale was voided, over 72 hours after the order was made. I encourage anyone considering buying from this company to look elsewhere instead. A lot of time wasted, money that still has not been credited back, and nothing to show for it but some abusive emails from the owner!
"

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Verified
5/5

2011-01-25

"The delivery was quicker than I thought it would be, and there were no missing or damaged pieces. The assembly is time-consuming but very specific and detailed. I'd say it took 3 leisurely hours with numerous breaks. The piece looks just as presented in photos. It is solid and attractive. The price is quite good for the look I was after. I would recommend this retailer to anyone. Gotta give 5 out of 5 stars! "

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Verified
5/5

2011-01-19

"Love my SunPan counter stools they were delivered sooner than I expected in perfect condition. Dynamic Home Decor had the best price on the internet too. Couldn't be happier."

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Verified
5/5

2011-01-10

"Great store to do business with. I ordered a TV stand and it arrived with some damage. I called and had a new one at my door in three days. Outstanding, courteous service. I highly recommend this store."

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Verified
5/5

2011-01-07

"I'm very happy with my order. The shipping was very fast and the price was the cheapest I could find online. My speaker stands arrived well packaged and in perfect condition. I'm a very satisfied customer!!!"

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Verified
5/5

2011-01-05

"Great products. Excellent quality. Great customer service. Shipping and delivery quick. Packaged so carefully. Design of Zuo Vex Chrome/Glass TV stand is timeless. Museum of Modern Art look. Amazing price too. Easy to put together- very ingenious construction. Michael was so friendly to talk to. I'm so glad I found Dynamic Home Decor. Good to know a reliable online merchant with awesome product lines. I recommend Dynamic Home Decor. "

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Verified
5/5

2010-12-01

"Good price and fast shipping. Item was delivered as described. Cabinet came in 2 boxes and overall I am satisfied with the results. Would do business with again.

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Verified
5/5

2010-08-12

"This is a great company to do business with. They beat the price of all other sellers. Great quality. Fast free shipping. Excellent customer services.
Thanks.

"

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Verified
5/5

2010-07-06

"Great company to do business with. When I had a question about the order I had a response within a few hours. Delivery was fast even though it was freight shipped. Don't hesitate to give them your business."

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Verified
5/5

2010-05-27

"Dynamic Home Decor exceeded my expectations. I purchased a TV stand and it is perfect. Just what I had been looking for and could not find else where. The quality of the stand is exceptional for the low price I paid. I would not hesitate to order from Dynamic in the furture. Very fast and efficient service. I am really impressed."

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Verified
5/5

2010-03-10

"My experience with Dynamic Home Decor was excellent. Communication via email was prompt and complete. Shipping was very quick. Both selection and price were better than other sites such as TVstands.com. One slight glitch on the part of the shipping company was the truck came without calling first to set an appt. time even though the trucking company had told me a few days earlier that they would call once the shipment had arrived in town. Since I was home at the time, no harm was done. In conclusion, I would say that Dynamic home decor exceeded my expectations!"

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