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Return/Replacement policy:
0.00/5

Verified
2/5

2004-09-21

"Ordered two Energizer ER-P511 3.6V NiMH replacement batteries for my cell phone. Their website said batteries were in stock. However, I was leery since I read some reviews that said this company was listing merchandise as "In Stock" when it was actually back-ordered. Sure enough, I got an email two days after I placed my order saying it would take 1-2 weeks to get the batteries since they were backordered. So, I cancelled my order and went to Batteries.com. With an online discount code I found (15% off and free shipping), the total price was about the same."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall product shipping and delivery process
N/A
Ease of checking delivery status
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
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Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
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Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-07-03

"I was a little bit concerned because not many reviews had been written, but after trying other distributing companies and realizing they didn't have the external cdrw that I wanted in stock, I, being impatient, decided whey not try this company. They were VERY friendly on the phone, even checking to see if my item was in stock. It was shipped the next day and arrived two days before they told me to expect it. The packaging could have been a little better, but nothing was damaged and I received my item new retail (just as advertised). I would definitely recommend using Digitally Unique, and I look forward to using them again... cheap and efficient."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-07-03

"My experience with Digitally Unique was most excellent.
Easy ordering, great service, fast delivery.
I will definitely shop there again.
I will also recommend them to friends and family.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
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Web site reliability
N/A
Speed of web site
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Web site being easy to use
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Verified
5/5

2004-06-13

"I ordered a specialized rechargable camera battery, shipped UPS gound, and received it nicely packed three days later. Aside from having the best price I could find on the web, Digitally Unique sent useful status emails, including the parcel tracking number. All told, a very good experience with this vendor."

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Is consumer focused

Verified
5/5

2004-05-20

"Ordered an Aiptek DV4500 video/camera from Digitally Unique in Colorado at the very lowest price including shipping I could find anywhere on the web. I called to be sure it was in stock They said it would likely be sent out that day. The next day I recieved notice the package was shipped via UPS Ground. Three hours later it was at my door having been drop shipped from Illinois closest to me.

The camera was exactly as I expected, the person on the phone "Tom" was willing to help with everything I requested.

I simply am amazed, Best price, next day delivery Now if the camera itself is as good I'll be lucky.

100% good experience
"

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
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Is committed to quality products and services

Verified
2/5

2004-04-14

"The Monster Cable did arrive in the time frame
advertised, however I received no tracking data
and my email to customer support has gone un-
answered, my phone call to customer support,
was answered woth the explaination that we are
waiting on the warehouse to supply the tracking
number.

Overall, this was a bad experience for me and I will probably not be shopping at this site again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

fam
Verified
5/5

2004-02-08

"I ordered a center channel speaker from them because Outpost.com was out of stock. Product came in less than a week form OK to PA. Speaker was brand new in box and works beautifully. I'm very happy with my purchase. Also, shipping was reasonable. I would buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
N/A
Is committed to quality products and services
N/A
Is trustworthy
N/A
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service being trustworthy
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Customer service resolving problems
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Customer service being knowledgeable
N/A
Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-12-26

"Ordered a PNY 380 XGL graphics card from them because they had the best price. Order was shipped 2 days later and arrived in perfect condition. No problems with anything.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-12-02

"A shop.yahoo.com search turned them up as the cheapest price with shipping for the XBox game I wanted. Advertised as new and came sealed in and new condition very quickly. I ordered it on Friday after Thanksgiving and received it at work on Monday AM."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
N/A
Overall product shipping and delivery process

Verified
2/5

2003-10-14

"I tryed to buy a iHP-100 from this store while it was listed at $108, they sent me a receipt via e-mail. Then later in the day they cancelled my order completely due to "No Stock" which in fact was not the whole story, it was a typographical error that resulted in the cancellation. I tried to get them to honor my price and asked them a few questions like how many iHP-100s they had sold at that price but they simply ignored that part of my e-mail. Buyer beware they may not tell you the full details and be kinda grumpy about their mistakes."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
N/A
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

2/5

2003-07-11

"Placed order and received and email that the product was out of stock. the email stated that if i wished to cancel the order to reply to the email. I replied and requested the order cancelled. I recieved another email the next day stating that the product was in stock and would be shipping out shortly. I immediatly called the company and they said it was to late to stop the shipment but if i refused the package my money would be refunded. They were very courteous but this should have never happined. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site reliability
N/A
Web site being easy to use
N/A
Speed of web site
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5/5

2003-06-25

"I Got a great deal on some retail software. Shipping was fast and packed extremely well. They have online tracking, and receipts and notifications were all available.

My email question was answered very promptly as well.

Top notch shop!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-06-16

"Ordered Monsoon Planar Media 14 speakers for great price, UPS ground. Submitted order on the 11th, received the product on the 16th (3 business days later). Package in good condition, awesome speakers inside. Great buying experience! Will do business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

2/5

2003-02-12

"Good price, but lots of delays going around and around regarding shipping address versus credit card address. My secretary was doing the ordering and went on vacation right after she *thought* (incorrectly) that it was resolved.
Poor communication on their part.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is trustworthy
Is easy to do business with
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
N/A
Overall web site
N/A

5/5

2002-12-29

"Nice yahoo store. Fast ship."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability