"Digitally Unique was unknown to me until now. Their Reseller Rating seemed ok. Liked their pricing on an item not widely discounted. The price break was essential to my buying decision. Was in stock, shipped and received promptly. Packing was manuacturers box inside not one but two outer boxes, each with inflated plastic pillows. A nice buying experience."
"I bought a Acer notebook for my daughter and everything went ok-- a decent price, good email communication, and the shipping was good. "
"I ordered Sennheiser HD650 headphones from this store 11/9/2005. Next day order has been shipped. Well packed headphones was delivered to my apartment 11/16/2005."
"It took few weeks from when I made an order for my credit card to be charged and CF card shipped several days after. In fact it took so long to charge my card that I forgot I even made order and bought same item elsewhere (it arrived in 3 days, before DU even charged my card). Of course now I'm stuck having to ebay theirs since I can't return it. Last time I order from Digitally Unique."
"Outstanding service and almost immediate delivery. Placed order on one day and received goods the following day with free shipping."
"This was my first purchase from this company, and I did not experience any problems. I purchased Colorvision's Spyder2 Plus. I received a total of three emails as my purchase was processed, including a UPS tracking number. I would gladly purchase from this company again."
"Bought from this company on three different ocassions. Always sent item on time and I had no problems with the quality.
Some items was best prices as well and as soon as you buying something from them they give you a lot of speciall offers and you return to them again and again."
"You won't find a better price from a reputable company! Great price, free shipping. Items shipped next business day, received confirmation email immediately and tracking number when shipped. Received items one week later. Will definitely buy from them again!"
"I had a rough first order with Digitally Unique.
The order was for a Hauppauge! 1081 WinTV-PVR 500 MCE White box. I received a confirmation email that it had shipped. Two days later, I received my shippment. Instead of the Hauppauge!1081 WinTV-PVR 500 MCE White box, I received 2 Dynatron Thermal Heatsinks w/ fan. Needless to say, I was not happy.
I called Digitally Unique that minuet and Customer Service asked me to fill out a RMA form and they would respond within 48 hours.
I sent the RMA online: Thu, 16 Jun 2005 14:47:55.
I received a reply by Digitally Unique's Operations Manager Tom Haugen: Thu, 16 Jun 2005 17:53:39
That is correct! Tom replyed 3 hours later!
What else can I say...?
How about.... Tom was in contact with me directly every step of the way to fix the mistake. Digitally Unique rushed the correct order Next Day Air.
Digitally Unique mistakenly sent me an extra Hauppauge!1081 WinTV-PVR 500 MCE White box via 2nd day air too. I contacted Tom and he did some research and found the error.
Tom treated me with professional respect and class. I thought about buying the extra PVR card for my next build, but I decided to wait and return the extra PVR card.
I am in the middle of my next build now...
Would I order from Digitally Unique again? You bet!
I think I am going to buy another Hauppauge!1081 WinTV-PVR 500 MCE White box from Digitally Unique!
John K."
"i ordered from digitally unique because they had the best seller rating of the stores with the lowest prices for the laptop i wanted. the merchandise arrived very quickly and was exactly as described. they say they will send you 3 emails after you place your order, and though i had to follow up w/ customer service phone calls because i never received some of the emails, i was always treated very politely and the order still arrived quickly. i would order from them again, though it is probably best for those with some time on their hands to follow up on their order. i also kind of wish that my order had been packaged better (just one measly strip of tape on a box containing a laptop), but it arrived unscathed anyway. this place seems to be one of the better ones."
"Extremely fast service; merchandise and price exactly as represented."
"After reading numerous reviews on reseller ratings and despite some negative ones I ordered from digitallyunique.com because thier pricing was best.
I did not have a problem or issue with thier service, within 8 days (due to shipping from opposite coast) I had all products ordered in three separate warehouse shipments. My only annoyance was the tracking info was problematic and only showed the last shipment tracking number for all shipments on thier status screen. Thier pricing on what I was looking for was very competitive."
"Good experience with this seller.
Merchandise arrived promptly and the product was as expected. Will buy again from this merchant."
"I had a very good experience with this merchant. The product was in stock as stated on the website and was shippe the following date. Product was just as stated and well packed. The product I purchased had the lowest price that I could find on the Internet. I will buy from this company again."
"Great place to shop, never had a problem and everything has been great so far."