"I guess this store does not have cameras. They just have a website and try to scam people. I ordered a Canon T1i and it was complete order. Then, my confirmation comes and asks to call and confirm the order....hmmm. So, I call and it is out of stock. Well, please tell everyone to read reseller ratings first. This place is just giving all other online camera stores a bad name. I hope they go to jail. (again probably)"
"I wish I had seen this review before waiting 2 months to find the scam is still on.
They did the same to me with the removal of the battery and charger and telling me to buy one from them. when I did not it went to back order and they did not notify me - when I called them they said they had a letter wrong in my email. Still waiting and they do not answer phones on days they are supposed to be open? I can't even cancel on line or by phone."
"Had ordered the Canon D10 camera and after not hearing anything in regards to the order after a week called to see what was going on. Was informed the camera was on back order for 4-6 weeks and they must have "over looked" notifying me. Called the next week just asking if the camera was in stock and was told they were getting a shipment in 1-2 days. When I told them about my order they would not help me since it was under my husband's name. I had him call that night and they told him I was never told the camera would be coming in within a few days and that they were still on back order, they went as far as saying I was lying. I called back the next day and once again was told the camera would be in any day now. Once I explained my concern about being told one thing and my husband another the guy had enough nerve to tell me I didn't have a life and should stop calling!!! Needless to say I cancelled the order and would not recommend them to ANYONE!!! STAY FAR FAR AWAY!! "
"Scammers or crooks.
Ordered online Panasonic DMC-ZS3 at a price almost too good to be true. Next day they leave me a message to call about order. First sign of trouble is that no one answers the extension I was given and they don't return call after I leave message.
So I call main number for sales. The guy tells me I didn't order a battery - do I want short life or long life battery? Well, you know a legitimate Panasonic camera will come with battery, so I canceled the order.
If you want further proof of their scams, just check their prices for brand-x memory cards!"
"I ordered a camera for my nephew. The day I ordered it, I called to see if it was in stock. It was. When it had not arrived at his home the next week, I called- out of stock, they were expecting it in that week. Weekly phone calls- always not in, expecting it last week, this week, etc. Finally I was offered the 'US package' rather than the 'Japanese package' with more items for significantly more money. At this point, my nephew had already taken his trip abroad without his camera, but I wanted him to get it. So I bit.
I was having it shipped directly to him in Michigan. I even confirmed that on the phone last week.
It arrived at my home in California yesterday!
I made a complaint to the NY State Consumer Protection Board."
"They had the best price going on a Sony Camcorder, I asked if it was Brand New in the Box, and they said yes, except there would be no battery or charger, would I like to purchase one of each and I said no. He said enjoy your purchase and hung up on me. I immediately checked the order status it had gone from STOCK to BACK ORDERED I canceled the order..."
"Same routine as Sailor3860 (below). Just called my CC & fired off e-mail & cert'd mail letter. Unethical jerks. Mailed the order after I cancelled. Charged my credit card. Now they are unavailable during stated business hours to process a return or refund. Won't answer emails. These are serious rip-off artists intent on separating you from your money without conscience. Avoid at all costs."
"THIS STORE IS A TOTAL CRIMINAL RIPOFF!!! they offer a incredible offer on a camera and then call to "confirm" and try to sell you over priced accessories. If you buy them, they send the order. If you don't they fake the item "out of stock" or "backorder". They change their name every so often to evade their bad reputation and rip off a new bunch of suckers. Do not buy from them PERIOD!"
"Don't let that low internet price fool you. Long story short - ordered over the internet. Received email to call and confirm. I tried - after the voice recorded directory, I waited at least 10 minutes. No one picked up. Called again, waited close to 10 minutes again, finally someone picked up and I got the order confirmed (which I normally don't have to do with online orders). Christmas was coming quickly, it had been 11 days, no camera. Called in and found out the camera was on backorder. Why didn't anyone tell me that? A phone call, an email, anything would have been appreciated. This was a gift - thanks a lot Delta!!!! Cancelled the order and asked to speak with a manager. I tried to be nice, I didn't swear or anything, but this guy could care less. He didn't offer me an apology or anything. Actually when I told him his company was a Joke, he hung up on me!!!! What a shame . . . such a great price and I see it's gotten even lower now. Beware People!!!!"
"I submitted an email order for an Optoma hd65 and deltacameras sent me an email telling me to call and confirm the order. I called and they told me the projector cam with a 50hr bulb/lamp. I asked if the item was new and never opened and was told it was new but had 50hr bulb. I was then told I could purchase a 1000hr bulb or a 3000hr bulb for more money. I told them to cancel the order! I then contacted Optoma and asked about the (so called) 50hr bulb. The tech stated all projectors are shipped with the same bulbs and NO 50hr bulb has ever been shipped with a projector. Deltacameras.com lied! Don't purchase a thing from them, run away as fast as you can!"
"I think I actually have the best story yet on the matter of DeltaCamera.com. While sitting on hold for the third time I was accidentally connected with another very unhappy customer. Best of all her reason for calling was almost identical to mine. After talking to her I re tried my call finally after 25 minutes and four attemps a manager answered the phone and immediatly was RUDE when I explained that my wife was lied to about the factory battery only lasting 20 minutes and the false information about the high speed SD card. He promptly told me oh well she agreed to it and your 7 day return period had expired. So dissapointed that the human race has come to this. Please I know I have been long winded, BUT AT ALL COSTS AVOID THIS COMPANY if you can call it that. "
"DO NOT, NOT PURCHASE ANYTHING FROM DELTACAMERA.COM
I am writing this review on 12-22-2009, 30 days after my order for a Canon 790IS camera -- it has not arrived. I too was notified by email shortly after I placed my order online to call to confirm my order -- After calling and telling them that I only NEED the camera, no batteries or accessories, I was told my order would be shipped in a day or two. My wife called to complain that this was a gift for my daughter, and if it was backordered, why was that not communicated to us when we checked are status online? Nor did we ever receive a call or email telling us it was (though they said they sent us an email -- yeh, right! -- just look at all the complaints and you see the pattern of abuse and fraud!
What a shame!!"
"WARNING: Do Not Purchase From This Vendor. I called before making an online purchase for a Nikon D90 Body. I wanted to make sure the item was in stock and available. After I was told yes and I should order on line, I did and was expecting delivery in 7 days. After 8 days, I called the vendor. Vendor verbally abused me on the phone. The product is out of stock and never shipped. This vendor had the nerve to try and upsell me. I requested a cancellation and vendor service agent refused to give me a confirmation number, and hung up on the phone when I requested it. I recalled again spoke to a customer service manager and did not get any resolution to my purchase. You would be crazy to purchase from this vendor. If there is a way to shout out loud to all internet customer warning them of Delta Camera dishonest business practice, I will do this. I will not forget this experience and I will continue to post extrement negative comments about Delta Camera."
"If YOU got ripped off by these people, you can DISPUTE the charges with your CREDIT CARD AND REPORT THEM to the NY Attorney Genl at http://www.oag.state.ny.us/bureaus/consumer_frauds/filing_a_consumer_complaint.html
I really got suckered. I BELIEVED what they told me and sure enough, I got the "grey model" without warranty. I discussed this very issue with a manager named Wallace PRIOR to their shipping my order and told him that if it was the import I would be SENDING IT BACK. So when I told them I had to return my order because it was not what I ordered, they told me that I had to have authorization to return it (RMA) and that in order to get an RMA number I had to agree to accept a reduced refund. I told them they were crazy. It had to be returned because they defrauded me. They didn't care. But when I was ready to hang up, the guy agreed to charge me ONLY for the shipping of the product TO ME and I had to agree to ship it back AT MY EXPENSE even though the order was returned because of their dishonesty. I complained to the credit card company and I urge everyone who gets defrauded by these crooks to do likewise (if the order has already been shipped or was shipped in the recent past) to request their assistance in dealing with these bandits. If you're LUCKY ENOUGH to read this prior to your order being shipped and you're SMART ENOUGH to cancel your order, believe me, it's the best way to go. Becuase you will for sure not receive the "bargain price" that attracted you to the LEAST REPUTABLE source on the internet. You are going to have to pay a fair price to deal with a KNOWN SELLER who will give you the appropriate warranty and refund your purchase without holding you hostage if there is a problem and you are not satisfied. I learned my lesson. It will cost me a few bucks, but it is a lesson WELL LEARNED. No more shady online vendors that have ZERO feedback. The reason they have 0 is because they have to keep changing their name after the authorities start nipping at their tails for the crimes that they are commiting. See actual building http://www.aviglatt.com/about.asp and http://donwiss.com/pictures/brooklynstores/0065d.jpg
After accepting the returned merchandise, 9 days later I still had no refund. I sent them an email that my next correspondence was going to be to the NY Atty Genl. Within two hours a full refund posted to my account, without the $28 being reduced from the amount. What a coincidence. After 9 days it shows up in TWO HOURS after my email!"
"I encountered the same thing most other reviewers did. I was shopping for a good "Cyber Monday" deal on a particular camera for a Christmas gift. These guys had the best price plus free 7 day shipping and some free accessories. I actually had the feeling that it was too good to be true. I should have listened to my gut. The website indicated that the camera was in stock, with something like "ships within 2 business days".
I used an email address that I don't always check, so my wife wouldn't see what I had bought. I just happened to check it after ordering, and saw that I had to call to confirm my order. I have shopped online a lot, and have never seen this before. When I called, the guy asked which battery I wanted, 2 hour or 5 hour? Wow! I get a choice of batteries! He didn't mention that they cost extra until I asked. After I drilled him on it, he did admit that the camera comes with a battery, but it would only last 20 minutes. Right. This isn't my first rodeo, and this isn't the first Canon camera I've bought, either.
When the camera didn't arrive after 12 days, I checked my account online and saw that my order was "processing". I called and was told the camera was on back order for 2 to 4 weeks. He couldn't guarantee that I would have it in time for Christmas. I have to admit the guy was more courteous to me than he apparently was to most of the other reviewers.
Marvelous. So now I may not have it in time for Christmas, and all the "Cyber Monday" deals are gone. Fortunately I checked this website today. I went to their site and canceled my order after reading all these reviews. Thank you to everyone who took the time to expose these a-holes. Since there was no way to print any confirmation that I canceled my order, I am also going to call my credit card company and make sure they don't allow any charges from this company.
Lesson learned: If it seems too good to be true, it probably is."