"I was going to buy DVD's as a birthday present for my grandfather of this site, until i found out who its main advertiser was. Anthony Cumia, in clips that can easily be found on YouTube, fantasizes about 13 year old girls. He's done it on his old radio show Opie & Anthony, and just a few weeks ago on his show on CompoundMedia.com. I suggest anyone who is against supporting a **** take their business elsewhere. Also, look up the terrible reviews this store has gotten and you will know this scheme of a company is most likely owned by the **** himself Anthony Cumia."

"Fastest service, best prices, great customer service. Compound media is the best rb is lame all he does is watch other peoples shows for his show. "

"My **** **** DVD came scratched."

"A review from someone who DOES NOT live in there parents basement , jerking off to kiddie ****, spending all day trolling the internet, hoping people would respond in someway to some stupid comment that I made on reddit/twitter/facebook, etc...because my only interaction with people is thru a computer screen.......

Let me say again, IM NOT one of "those people"...... Im a guy who has a job, has a mortgage, a wife, etc,etc ,
you know , a real person..... I really dont buy DVDs anymore , but I needed to get a DVD for my wife for a trip we were going on... So I thought I would try DD ....well I ordered 1 , paid for it, received it a couple days later in the mail, .... no problem. "

"Bought the game of thrones 1-2-3 seasons for a great price, they arrived on time & I enjoyed every episode. I was brought here by The Gavin McInness Show. #Uhuru"

"Never heard of them before hearing their spots on the Anthony Cumia show. Since then I've been using them to buy my PS4 games and haven't had a bad experience yet. Thanks Deep Discount "

"can't believe they take advantage of naive consumers."

"Referred by the Anthony Cumia show..never again..."

"Ordered a number of obscure DVDS.10 days later arrived at my home in country Australia.Best service I have ever had.Also cheap as chips.Give this company a go."

"Long time member, Long story short-- I ordered a 6 disk movie set from Deep Discount, it took them 2 months to ship to me. By that time I did not have time to watch them. 5 months later I finally got around to watching the movies only to find out that Disk 1 & 2 played with no problem however Disk 3-6 did not and kept erroring out. After repeatedly pleading with them that the DISKS were defective weather I played them day 1 or 5 months later, they would not play. They refused to refund or exchange stating that the warranty had run out and there was absolutely nothing they could do. I am furious about their lack of concern of the faulty products they are peddling to customers, not to mention the $50 I lost. They will not get another dime from me and EVERYONE should avoid Deep Discount at all costs because if thing go wrong, you are on your own. They can take months to ship an item but you only have 30 days to see if it works."

"Same story as others, I ordered 3 items... They took 30 days to ship 2 of 3 items. The other item was out of stock --- they charged me in advance. They took 30 days to ship 2 items, the 3rd item was out of stock...
I will Never purchase from them again! Still waiting on refund for the 3rd item that "is out of stock" and they never shipped--- yet they charged in advance..."

"...because if not, you have just two choices:

1) Accept the loss and take the risk to order again from deep discount

or

2) Get a refund and they'll block you from further orders right after

that's what "Deep Discount" understands as Customer Service.

And thats what happened to me. Over the past two years i placed 1-2 large orders at Deep Discount every single month. And one of them did not reach me. I've waited for almost two months till i contacted the customer support. They did not reply. So i contacted them trough paypal. They did not reply. It forced me to escalate it to a paypal claim. After a week they sent the refund, without any message, any note. As i still wanted the items i ordered i placed another order a few days later. But, Surprise, a few hours later my payment gets refunded. Again without any explanation. So - again i wrote to the customer support and this time they replied! After a few days i received a short mail, telling: "As you filed a paypal claim "ON" may we cancel all your orders and block your account".

I am mail ordering for almost 25 years. Never ever i have seen such an impolite, unprofessional style. They blame everything on the customer and make very clear that they think the customer is a cheater. Unfortunately Deep Discount is the cheater (selling new items as used on ebay, to pay lower taxes, right? Already reported this issue to the authorities).

So think twice before you order there. Any order is completely on your own risk. They do not have a customer support, and run like a little private seller on ebay. If you have any problem, they will say that you cheat. Obviously this company is run by rude, harsh, incapable people. Also prevent buying CDs from the "Collector's Choice" Label, which is run by these people too.

UPDATE:

After trying to resolve the issue with them i got the following replies:

1. "We apologize for the inconvenience. If you have any questions or concerns about your order, please do not hesitate to contact us. We will do our best to satisfy your costumer service needs."

2. "We apologize for the inconvenience, due to previous accounting issues your account has been flagged."

does that make any sense? These are cheap standard replies which have nothing to do with the issue.

So, again: Don't dare to ask them for help if there's an issue with your order. They will only block you, and will make very clear that they don't believe you. Disgusting behavior. It's sad that online shopping has a bad reputation because of sellers like this. "

"I used deep discount to order a cd and now I have like 6 fraudulent charges on my account and had to cancel my card I would check whatever card you used and make sure they are not being used. "

"I just had a bad experience with DeepDiscount.com via Amazon when they sent me the wrong DVD even though the packing slip showed the correct order. I tried calling their 800 customer service number and they had someone who was trained poorly and didn't know how to handle the problem. I was told to send an email via the Amazon site and someone would get back to me. Well, the email I got said to return the DVD and go to a website and print out the return shipping label. However it's their policy not to send replacement DVDs. Who knows how long it will take to get the refund? Despite their low prices I won't go back to them ever. It's not worth the trouble!!!"

"Most horrible experience I have ever had on Amazon was caused by DeepDiscount when I ordered 2 James Bond DVDs. I receive 3 childrens DVDs that had a packing slip for someone in another state. They obviously put my shipping label on someone else's package & it will take an act of Congress and 3 Chinamen to get DeepDiscount to resolve the issue. They have trainees handling these issues who don't have a clue what to do. God help you if you ever order something from these people. I've emailed the several times through Amazon and directly through their own website & they still don't understand what they did. I guess English is now a second language."