"Ok seriously they fooken suck its been 5 months of email and. 2 one hour phone calls just to talk to someone finally get to talk to someone they promise the world and can't back shet up I want to file some kinda of complaint or even take these fookers to small claims anyone got any advice???"
"Be very careful, these folks are thieves. I ordered 2 Infinity Kappa Perfect 10" subs from them directly from the website. It turns out that Infinity no longer made that model. I've never had a worse customer service experience. In the end, I did not get my speakers, I did not get my money back, and I filed a complaint with the BBB. Do yourself a favor and purchase elsewhere."
"THIS PLACE IS A SCAM!! I paid for (in full) one of their products back in may and have never recieved anything. Just kept getting emails saying that I will see it soon. After 2 months of nothing I followed their return procedure and I am still recieving emails stating I would see it soon. I havn't seen anything!! DO NOT BUY FROM THSES SCAM ARTIST!! I will be turning this over to a legal matter"
"By far the worst experience I have ever had buying a product. This company should be shut down for fraud, and I do not understand why the credit card companies still deal with them. I ordered 700+ dollars worth of car audio products from them on 5/31/10, they charged my card immediately and after 45 days and twelve emails agreed to cancel my order and refund my money ( don't try to call them they never answer the phone) their last email said we refunded your money and it will take a week to show up on your card so don't contact us its your cc company problem now, well after 2 weeks i called my cc company and they had never heard from these thief's so to make a long story short I had to file a dispute and it was finally resolved in my favor today 9/15/10. so do yourself a favor and shop elsewhere"
"WORST COMPANY EVER. I PLACED 2 ORDERS AND NEVER RECEIVED EITHER AND NEVER RECEIVED MY MONEY BACK. I COMPLAINED TO THE BBB AND THE COMPANY DIDN'T EVEN HAVE THE DECENCY TO REPLY TO THE COMPLAINT. I WAS TOLD FOR 2 MONTHS STRAIGHT I WOULD GET MY MONEY BACK AND NEVER DID, NEVER RECEIVED A CALLBACK, AND THEY FINALLY JUST QUIT CORRESPONDING WITH ME PERIOD. AGAIN WORST COMPANY EVER, WOULDN'T RECOMMEND THIS TO ANYONE!"
"Ordered 8-27 Got my order 9-7, nice, new and unmarked because of a very decent packing job. It was a while for delivery and no tracking number made me more nervous with all the reviews I had read, after I already made my purchase. I did get my speakers for a damn good price though, so it was worth the suspense. This place seems to just require patience."
"Bought an orion hcca 10.2 for 249.00 Have never got anything ever since. They run the biggest scam on the INTERNET period! Thankyou dealercost for screwing me over. I will change review if i get money back or my Order."
"This company sucks, ordered a sheet of insulation for a car hood, got the run-around like all the thousands of other suckers who deal with this idiot, and finally had to go to my credit card company to file charges against him. This guy belongs in the slammer."
"I ordered from them. Super slow. It took them almost 6 bussiness days to tell me my item was sold out. They are every short and almost verging on rude when you Email them. They aswer you in one or two word Emails so you always get very little info from them. I emailed them and asked why has my order not shipped and their responce was 1-2 business days... 4 bussiness days later still no shipping info and then I caceled my order. Dont waist your time buy some where else..."
"I placed an order a week ago and I got confirmation of the order being shipped. Well, it said to click the trackin number to track my order. Well there wasnt one. So I emailed them and the next day they said that they were reviewing the tracking number. So I gave it a few days and emailed them again. Still no reply. Granted it was only $40 they stole from me. But that is $40 that I spent to get a product these thieves dont have. I am disgusted that they are still ripping people off. I want a f'in refund. This is ridiculous!"
"I ordered a product and they never delivered. They will now not return my money stating "it's an issue out of our control" Someone needs to pay a visit to these clowns for stealing. Make sure you report your incident to the: https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en
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"I get no response after the initial computer generated response that my order has been received and is being processed. I give them 7 days and ask what the problem is. I find that an affiliated company hasn't approved some part of the 1 item I ordered. I give them 5 more days to 'work through' whatever could be the problem and then cancel my order. They actually tell me it will take 1-2 business days to cancel my order. Ridiculous. So then 2 days after that, I get a message indicating that the order (which was canceled) had been shipped. I then make a mistake and tell them I will accept the shipment. It takes these goons another five days to get me a valid tracking number. Oh and here's the cherry on top. They sent the package to the wrong address. "
"Ordered MTX speakers for my boat they never came, a month later I called and they said that they were on back order. Thanks for taking the initiative and letting me know! I canceled my order and they said they would give me a refund but they never did. I sent several emails and got some replies stating that it is a complicated mater, then they already refunded it. I told them they are a scam and they better refund the money and now they don't respond to my emails anymore... DO Not Buy From these people they have no store, just some guy with few electronics, selling them out of his parents basement cause he cant get a real job; that's why everything is on back order."
"Do not give this company any of your business. The customer service (only done by email) is some type of robotic computer response system, you will never speak to a human. Ordered speakers on 5/18. Repeatly tried to get status of the order on June 18 I cancelled the order and am still waiting for my cc to be credited back. Ordered the same speakers from another company got them in three days. Take your business elsewhere."
"NEVER EVER BUY FROM THIS COMPANY!!!!
They will take your money, promise you product, never deliver on the product, and never refund your money."