"This was my first order with DKHardware and it will be my last. I placed an order and after two week it still had not shipped. I contacted customer service and they told me it was a special order item and they only had 1 in stock and I ordered 12. They where pegs for shelves for a curio cabinet. It should have never let me put that many in my cart if they didn't have the inventory. Customer service told me it would be another 3 to 6 weeks. So 8 weeks later I contacted customer service again. I am waiting on a reply from them but I don't see me getting my order.
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"It was a amazing experience and I would buy from Dk hardware again
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"Easy website to navigate. Order promptly received. Very -ositive experience."
"I ordered hinges for my bathroom door. Spent $135. I was very excited for them; however, they didn’t fit. I went to return them and look for the correct size. When returning I found out I had to pay for the return which was $15 and then they charge a 20% restocking fee. That is ridiculous. Will not order again. "
"I was able to find hardware unavailable elsewhere. Delivery was timely."
"Tidy packing and delivery to me fast. Thanks!"
"Needed to order a 2nd time to receive the product, but happy to have received product as it was on national backorder"
"It was really easy to order & we get the items we order really fast just when we need it, Thank you!"
"Part was broken when arrived,I called and it was replaced very quickly. No problems and service was exceptional"
"This item was exactly as pictured and arrived quickly. Thank you because we could not find this at any retailer near me or online"
"painless and easy tto order"
"Excellent quality and wonderful customer service. Prompt, professional attention to details by this company. Highly recommend "
"The order I placed online was not confirmed for a week and delivery was late. Help desk was clueless. I will look elsewhere in the future. "
"DK Hardware has a variety of quality locksmith tools and parts and gets them to you in a timely manner. I recommend this company. "
"The product really helped me finish my DIY project! Also thank you for the continual communication!!"