"Waited almost 3 weeks for them to be delivered"
"I have received my order of 4 curtain sash for my French doors. One was damaged in shipping and promptly replaced."
"Did not receive the correct part that was ordered."
"Shipping was fast and customer service was great!"
"I wish I had applied this product when I installed the shower. It does exactly what it says it does...streak & spot-free now!"
"I received parts bent beyond repair and have not heard from in over a week."
"Easy to order, inexpensive to ship, and a pleasure to work with DK hardware. I'll order from them again!"
"Worked great! I had a bad roach infestation in my kitchen that was spreading to the rest of the house and I tried many things like advion and bombs and sprays and nothing else worked I finally decided this fire ant killer because I saw good reviews on TikTok and this has been the only thing that works. I put a thin line all around the kitchen and living room as well as behind the fridge and inside kitchen drawers and cabinets and within a couple of days saw a lot of dead roaches. Only down side is the terrible smell. I would recommend wearing a mask and if possible leaving windows open. I did see after 2 weeks a single roach and I reapplied and I haven’t seen any since. It’s been a month since I applied it the first time. Also BE CAREFUL WITH SMALL CHILDREN AND ANIMALS. "
"I have reviewed my VISA account and found that DK Hardware has shorted me on my purchase refund.
On Oct. 13 I paid $599.98 for an order. On Oct. 19 I was refunded $567.05 for the same order. The refund is $32.93 short.
This order was completely mismanaged by DK Hardware. It was ignored for five days. When I inquired about it's status, I was told that there were inventory issues and that there would be an additional 1 to 2 weeks delay for the order. Then I was e-mailed and told that that information was erroneous. I then received another e-mail that told me that my home shipping address was not sufficient. Then I received another e-mail that said that my home shipping address was okay. Then I received another e-mail that said that there would be an additional $83.53 for shipping added to my order. To make for a total of $166.00 for shipping. I was asked if I wanted to proceed with the order. As this shipping cost is utterly ridiculous compared to simply using US Post, I replied that 'no', I did not want to proceed with the order. I asked when a full refund would be seen in my VISA account and was told 1 to 2 business days. I have now reviewed the VISA account and found that I was not refunded the full purchase cost. It is short by $32.93."
"Worked great for my camper's sliding windows"
"The first sink arrived quickly, unfortunately poorly packaged and In pieces. With great delay the second sink arrived in on piece: but in the wrong color. Can’t install ivory sink with white tub and stool in a bathroom remodel. Communication is terrible. Still have no answers. Very frustrated. I’m "
"Placed order, order accepted and confirmed. Days later DK wanted more money for the order. Deceptive online pricing, Bait And Switch. Customer service would not stand behind their advertised price to resolve. Bait and switch, if you need an item soon, deceptive pricing. "
"The piece of hardware we ordered arrived in good condition and was exactly what we needed"
"Product came on time and was correct"
"I love this cleaner for my stone tabletop and granite counters. I think $10 is a lot for shipping such a small package; this seems to be the case from just about any seller. If the product is a decent price the shipping is high, the places that have free or cheap shipping sell the product for a much higher price. Since I use the spray a lot I ordered several at once to reduce the cost of shipping per bottle and that works out. To be fair, the price at DK Hardware beat out any one else even with the shipping factored in, and the ordering process was easy, accurate, and it arrived on time. So, no regrets there."