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5/5

2002-06-10

"Placed my order on the 29th of May.
Next day I received an email with a tracking number. But it didn't do me any good, as the order was already delivered about 1/2 hour before. Simply amazing blazingly fast shipping. Item packed well... arrived in good condition.. at a very good price... and I was assured every step of the way in email of the process going on.
I will definitely order from these people again... my only problem has been that they don't always offer what i am looking for...
too bad :(( as they are one in a cyber million...
"

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5/5

2002-06-07

"I ordered an Antec TruePower 430 power supply from Cruxworks at 3 PM on Thursday, June 5 to be shipped standard UPS. I received my power supply at 1:30 PM the next day. It's obvious this company made every effort to ship my product the very same day the order was received. Kudos for excellent customer service."

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Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Variety of brands and products offered
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Overall web site
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5/5

2002-06-01

"A+++ Swift delivery, great prices and a human being on the other end of the telephone line. Would definitely buy from CruxWorks again.

reader
"

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5/5

2002-05-29

"Ordered a Coolpix 5000 and a 512 CF card on a Tuesday afternoon - cheapest UPS ground shipping, and it was sitting on my front porch when I got home from work early Wednesdy afternoon. I was able to get a better price going to the Cruxworks site through pricewatch than going through pricegrabber.

Cruxworks definitely gets my vote.
"

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Overall quality of the company
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Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-05-28

"Very good company, very professional. Shipment was fast prices were good. I will shop with them again."

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5/5

2002-05-21

"Fast shipping and great Packaging."

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5/5

2002-05-17

"I order the exact same products as fishman75 and had the exact same experienced. I ordered a Canon NB l2 lithium battery and a 128 CF card on Tuesday and received two boxes the next day. They were both shipped from their Illinois warehouse to Ft. Wayne. Competetive price even with the shipping. I will look to them when purchasing in the future."

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Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-05-15

"Excellent. I ordered a camera battery and a compact flash card. Ordered on Monday and the order was at my house on Tuesday - Ground Shipping. (As it turns out, I'm near one of their 6 warehouses.) The web site was a little hard to navigate (no catagorical browsing) but the search function was good. I expecially liked the availability info - they tell you the exact quantity in stock at each of their warehouses! The $9 shipping was slightly high, but not too bad. The only slightly negative comment is that they should win a "golden cocoon" award. The compact flash is matchbook sized and was shipped in a 1 ft square box, 6in high. The battery is about the size of 2AA batteries and was shipped in a separate, similar box. I would definitely do business with them again."

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Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
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Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
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5/5

2002-05-11

"POSITIVE REVIEW - Excellent pricing and reasonable shipping charges. Product ordered on May 7th and arrived on May 9th! Will do biz with Crux Works again."

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5/5

2002-04-22

"I purchased an Avermedia AverTV Studio from them and it was processed efficiently. The order was processed and then sent to me and I had it in my hands in 3 days. I had no problems with the product and I would gladly order from them again."

Detailed Review Benchmark + -
Overall quality of the company
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Value the company offers
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N/A
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-04-16

"Site is well set-up, quick to navigate through, and prices are very competitive. Shipping was inexpensive, and fast (multiple warehouses nationwide). Great experience!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-04-10

"It is so good to find an online reseller that just wants to make an honest sale and not mess with your head. Cruxworks has competative prices, honest shipping charges, gives you enough emails to paper a wall with (if you print them out) confirming the order, providing shipping and tracking details, instructions for cancelling, instructions for returns - everything you need to know about dealing with them, up front where you can get it if you need it. Delivery of my order was prompt and in good condition. I have just re-ordered more stuff from them, and plan to continue doing so."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-04-05

"I learned of Crux Works from another ratings site. Glowing reports.

So I ordered a Toshiba SD-M1612 DVD drive for my Dell 4100 computer. This was billed as an OEM unit, so no cables and not screws and no instructions. But I had these, so no problem.

The order was processed properly and the unit arrived quickly, in its original Toshiba carton ... not like one of these computer shows where units are sold in plastic bags.

Everything works fine. Crux Works is on my A-list of suppliers.
"

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Overall quality of the company
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Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
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Ease of checking delivery status
N/A
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
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5/5

2002-03-30

"I had ordered a 400 watt Antec PSU fairly late on a Friday night. I immediately got a confirmation email, and about an hour later, a notice of shipment. The following Monday, I got the PSU (even though it was UPS ground). Needless to say, I was very happy. They have fair prices, and great service."

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Delivering products damage free
Delivering products on-time
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5/5

2002-03-30

"A great experience. Will definately buy from Cruxworks again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is consumer focused
Is committed to quality products and services
Is trustworthy
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent