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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-04-06

"Love the 5 Chan Luu bracelets I have bought from you!, keep up the great sales :)"


Verified
5/5

2014-04-06

"Very pleased with purchase! Delivery was prompt!"


Verified
5/5

2014-04-06

"Fast and efficient ,found just what I was looking for"


Verified
1/5

2014-04-06

"They shipped the wrong ring style. Very disappointing. "

Detailed Review Benchmark + -
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Verified
5/5

2014-04-06

"What a great store. Glad to have access to international names here in the states. Wonderful!"


Verified
5/5

2014-04-06

"Very happy with selection and SALES!!!"


Verified
5/5

2014-04-06

"I can tell this company genuinely likes their products by the care with which they package the items to mail you. They were also very pleasant about exchanging an item I bought for another and got back to me quite quickly about it too. I have recommended Creative Contrast to many friends because of the two reason above and also because of their large inventory of Chan Luu items."


Verified
1/5

2014-04-06

"never received my order! Very dissatisfied!!"


Verified
5/5

2014-04-06

"always happy with every purchase!"


Verified
1/5

2014-04-06

"It was NOT a recent purchase , it was LAST SPRING. I ordered and was charged for the "We will always have Paris" bangle. I never received it despite NUMEROUS CALLS THAT WERE NEVER RETURNED. I called Visa , they removed the charge. Frankly,I was extremely disappointed, but became more furious as the months went by. Creative Contrast has lots
of exciting items, it's a shame they don't follow up in the shipping dept.
As far as customer relations, it is NONEXISTANT!!!!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
2/5

2014-04-06

"Poor customer service..
Hard to get response from anyone regrading order status
"


Verified
5/5

2014-04-06

"Your online store is great. My chan luu purchase came beautifully gift wrapped!!"


Verified
5/5

2014-04-06

"Creative Contrast is a joy to deal with, their staff is very helpful, ordering is breeze, and delivery is prompt! Coupon offers are also great!
"


Verified
5/5

2014-04-06

"I havve ordered multiple times from them and always have been happy with the service. I had to recently return something and they were helpful and issued a gift certificate/credit. I have had no problems at all with them!! Great scarves and jewelry!!"


Verified
1/5

2014-04-06

"Poor customer service. Tried several times unsuccessfully to locate my order that had not shipped after several weeks. My order only shipped when I openedan inquiry through my credit card. Will never purchase from this company again. "