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Product & services pricing
4.67/5
Chance of future purchase:
4.74/5
Shipping & packaging:
4.66/5
Customer service:
4.74/5
Return/Replacement policy:
4.78/5

Verified
5/5

2021-10-15

Primo customer service!

"First-time customer here. Sy called me with a question, and it turned out I had ordered the wrong thing! He saved me a bunch of time and hassle. I'm looking forward to receiving the correct product."

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Verified
5/5

2021-10-11

Happy & Content

"Very knowledgeable and helpful. Thank you for making this an easy process. "


Verified
5/5

2021-10-01

Awesome experience

"Sy knew exactly what I needed when I didnt! Very knowledgeable and helpful. Thanks for a painless experience "

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Verified
5/5

2021-10-01

Great experience!

"At first I had a hard time reaching anyone by phone. After leaving a message, Sy did get back to me. He is such a nice
guy! He helped me find exactly what I was looking for! I am glad I found your company!
"

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Verified
5/5

2021-09-23

Best customer service ever! So refreshing! My go to guy from now on!

"He was kind enough to call me to ensure that the measurments would work for my machine! Love it! Wish more companies would provide this type of work ethic! "

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Verified
5/5

2021-09-15

My hero

"Sy hands down was a gem to talk to and help me choose the best printer to fit my needs he really knows his stuff and does not sell you what you don’t need. "

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Verified
5/5

2021-09-13

Excellent products and service.

"Work with a real human and find a products that are available even during the chip shortages and supply chain problems in 2021. Sy was able to locate and find the products are business needed and delivered so we can stay competitive. Great company have used several times and always a great experience. "

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Verified
5/5

2021-08-31

Great sale service

"SY was very helpful, helping arrive at the right printer for my application" moble office in my pickup"
Thank you, Gary Jameson
"

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Verified
5/5

2021-08-27

Very prompt, very professional

"Great service, great knowledge, I will use them for my printing equipment and supplies, good prices..."

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Verified
5/5

2021-08-23

Quick and easy

"Quick and easy also during the phone call to confirm order I was presented with a better choice"

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Verified
5/5

2021-08-17

Fantastic customer service

"Sy was great to work with and very patient with my customer's changing needs. He did a great job and I will definitely try them again!"

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Verified
5/5

2021-08-11

Fantastic service

"They unfortunately didn’t have the printer I ordered. It was waiting on parts they were ha I got a hard time getting. But they had the same model in better condition. The have me a great deal on the better condition printer. Sy was awesome and very helpful."

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Verified
5/5

2021-07-31

Unusually helpful, willing, easy to work with

"It's such a pleasure to work with a company that's actually willing and able to hear and understand the complexities of a customer's needs! And willing to find out answers to questions, and make sure that those answers are clear. This takes the kind of patience that's hard to find these days. It made our purchase and delivery of a printer and supplies so much easier than I'd expected, no guesswork or worrying. Fortunately Sy has the experience and knowledge to do it right."

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Verified
5/5

2021-07-28

My man Sy

"Just want to thank Sy for his knowledge and expertise on Laser Jet printers, He answered all my questions and was very thorough and knowledgeable on all printers. I would definitely recommend Sy to everyone who is in the market for a Laser printer. Great Job Sy!"

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Verified
5/5

2021-07-26

Amazing Customer Service

"Sy at COPYFAXES is always eager to help. I have purchased two machines from him and when I need toner he is just an email away. Thank you Sy for the amazing customer service!"

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