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Product & services pricing
4.67/5
Chance of future purchase:
4.74/5
Shipping & packaging:
4.66/5
Customer service:
4.74/5
Return/Replacement policy:
4.78/5

Verified
5/5

2022-09-17

Printer

"Good helpful people to talk with and arrived on time. I was not told and was surprised that the printer did NOT come with an ink cartridge and I had to buy one separately before I could use it.
"

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Verified
5/5

2022-08-30

Refurbished printers

"So glad you had the equipment I needed! Not easy lately. Love your site, your quick reply and I assume this purchase will be just as good as the last. Thank you!"

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Verified
5/5

2022-08-22

Good selection and good service

"Not my first time buying from them and each time has been very good"

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Verified
5/5

2022-07-25

Great Customer Service

"The first printer arrived with a problem. They were quick to diagnose it and make it right. They actually sent another unit which worked great. You couldn't ask for a better group of guys to work with."

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Verified
5/5

2022-07-05

Quick and excellent service

"The response was quick and the lowest price around. Sy was very helpful making sure I ordered what I needed. Great job"


Rep reply posted 2022-07-07
A rep from Copyfaxes, copyfaxes, has responded:

“So glad we were able to assist. Looking forward to serving you again in the future!”


Verified
5/5

2022-07-05

Easy and fast

"It was easy and fast to get the printer and the toner cartridge I needed. Thank haven’t received it yet but will follow up with what I think of the reconditioned printer I ordered. "

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Verified
5/5

2022-06-27

Great people to deal with

"Honest seller. Fast shipping. Great people to deal with."

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Verified
5/5

2022-06-09

Great service

"Great service given by SY. He was informative and made the process very easy.

Thanks
"

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Verified
5/5

2022-06-02

AMAZING INTEGRITY, SUPER CUSTOMER SUPPORT

"INITIALLY CALLED TO ASK ABOUT REFURBISHED HP LASER PRINTER AND WAS INFORMED OF AVAILABILITY OF REBUILT PRINTER AT MINIMAL UP TICK IN COST. ORDERED THE REBUILT COLOR LASER PRINTER AND SOON MY PRINTER ARRIVED VIA COMMERCIAL CARRIER ( NOT NAMED HERE ) AND AFTER UNBOXING AND SET-UP DISCOVERED A FEW FUNCTIONS DID NOT WORK. I CONTACTED SY WHO ASSURED ME IT WOULD BE REPLACED WITH A FULLY FUNCTIONING PRINTER.SURE ENOUGH, LESS THAN A WEEK LATER ANOTHER PRINTER ARRIVED VIA SAME CARRIER AND FROM APPEARANCE OF SHIPPING CONTAINER I SUSPECTED DAMAGES. I CONTACTED THE RE-BUILDER AND THOUGH HE WAS DISAPPOINTED THAT THIS CARRIER DID NOT RESPECT HIS BUSINESS HE ASSURED ME HE WOULD FIND A THIRD PRINTER ANS SHIP AS SOON AS POSSIBLE.

LONG STORY, SHORTENED MESSAGE; A NEWER VERSION WITH ALL THE BELLS AND WHISTLES WAS SHIPPED AND THOUGH THEY LOST MONEY ON MY SALE, THEY NEVER LOST SIGHT OF THE GOAL AND CUSTOMER SATISFACTION IS OF THE HIGHEST IMPORTANCE TO THEM. NEVER DID THEY OFFER EXCUSES, ONLY PROMISES TO COMPLETE THE SALE TO MY COMPLETE SATISFACTION.

WHAT A PLEASANT BUSINESS WITH WHICH AND WITH WHOM TO DO INTERSTATE COMMERCE. THESE FOLKS SHOULD BE HONORED FOR THEIR INTEGRITY AND IN MY OPINION EXEMPLIFY THE PERFECT BUSINESS MODEL.

SINCERELY, JAMES G. , CANTON. GA
"

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Verified
5/5

2022-05-19

Fast, Friendly, and Reliable!

"I had ordered a reconditioned printer, but the warranty for a refurbished one. My mistake from the beginning. I was called within 24 hours and offered two choices. Sy was great and explained everything in detail and made a better choice in the end because of it. Fast and friendly service and will always consider Copyfaxes for our company's future "

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Verified
5/5

2022-04-28

Great products and Great customer service

"Outstanding products and customer service. That's why I keep ordering from these guys."

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Verified
5/5

2021-10-20

Awesome service, product, and price

"I've been buying from this company for a few years, they have great product's, price, and service. My sales rep Sy Ryan is always on top everything, he's awesome and know I'm always on good hands."

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Verified
5/5

2022-03-14

Above & Beyond

"Above & Beyond

Could not be happier with printer, but more important with the service and follow-up of Mike and Kevin. Very impressive! You say what you do and do what you say. Nuff' said!
"


Verified
5/5

2022-03-14

Printer Quality

"Great stuff as advertised!!
Priced right!’n
"

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Verified
5/5

2022-03-01

great customer service

"Sy was wonderful to help us out!"

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