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Featured Review


Verified
5/5

2022-12-23

Great customer service.

"Genesis provide the best experience for finding what I was looking for and completing the sale. A true asset to your company."


Verified
5/5

2022-12-21

Good

"Had just the frames I wanted "

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Verified
5/5

2022-12-20

Easy site to deal with and find what you need.

"Had the exact frames I needed to replace - so convenient to pay with Amazon too!"

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Verified
5/5

2022-12-19

El D

"Great, easy, streamlined, "

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Verified
5/5

2022-12-18

"I fell and broke the side off a fabulous frame that I got from you. Checked prices on several websites. You had the best price, no shipping fee and service that I knew would be great. "

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Verified
5/5

2022-12-18

Simplicity

"So far I’ve had a good experience with my online order for prescription sunglasses. Their response to my needs and follow-up was top notch! Waiting on my order to be fulfilled and shipped. "

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Verified
5/5

2022-12-14

Really helpful

"Helped me with my insurance issue and got it all figured out for me. Will definitely use going forward"


Verified
5/5

2022-12-14

"GREAT CUSTOMER SERVICE AND TRY TO SATIFY THEIR CUSTOMER."

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Verified
3/5

2022-12-12

A little disappointed

"Shipping date was changed and the time was changed 4 times. Also the color of glasses was not what it looked like in the picture "

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Verified
5/5

2022-12-12

Slick shopping app. Had the exact frames I needed to replace an older pair that broke.

"Fast. Price as good as any other site. Canadian pricing and fulfillment."

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Verified
5/5

2022-12-10

Shades

"Nice fast delivery "

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Verified
5/5

2022-12-09

Gorgeous

"I ordered exactly what I was looking for and it arrived less than 24 hours later and in perfect condition."

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Rep reply posted 2022-12-09
A rep from Coolframes.com, coolframesashley, has responded:

“Thanks so much for the review! We appreciate your business.

Take care,
Ashley C.
CoolFrames.com”


Verified
5/5

2022-12-06

Fast and Convenient

"Order process was simple and efficient. "

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Verified
5/5

2022-12-05

Love dem .

"Packaging is great .. came very fast .. very happy .. and will be ordering again "

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Rep reply posted 2022-12-09
A rep from Coolframes.com, coolframesashley, has responded:

“Thanks so much for the review! We appreciate your business.

Take care,
Ashley C.
CoolFrames.com”


Verified
5/5

2022-12-05

Haven't had a bad experience at all

"Very happy to come across Cool Frames. I fell in love with a particular frame and was able to find it and in a different color as well. Completely satisfied "

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Rep reply posted 2022-12-09
A rep from Coolframes.com, coolframesashley, has responded:

“Thanks so much for the review! We appreciate your business.

Take care,
Ashley C.
CoolFrames.com”