"I received an informal education from your customer service department on how to order glasses and he explained what all the numbers meant, very cool experience...cool frames, cool company, everything cool!!! thanks."
"You guys are the best you help me to get what I was looking for at a low price in great quality thank you"
"I ordered from them and used Amazon Pay. THEN I read reviews that were mostly negative. Now I've tried to cancel my order and gotten no response. I may have to call my bank and reverse the charge."
"Expected my package today but it still says processing and I don’t have a tracking number"
"The whole shopping experience was quick and easy "
"Great selections of sunglasses !"
"Rude and unreliable. Wouldn’t recommend "
"Super service ! Le personnel est super sympathique "
"Coolest place for glasses!!"
"This is my first experience buying frame from Coolframes. It was smooth, easy, hassle free "
"Great experience easy and I love the items that I can choose from"
"The website was user friendly and the service fast. I appreciated that Cool Frames updated me via email about my order. I'm really enjoying the frames. Thank you! "
"Purchased an item and after purchase was told that they didnt have in stock "
"Shipped glasses within 24 hours."
"I purchased four pairs of eyeglass frames. I was very happy with the price and quality of the frames. My eyeglasses were in stock and shipped quickly. "
"I haven't gotten my glasses yet, but ordered a pair through coolframes.com. The user-experience on this site was great, and so was the interaction with their insurance specialist (although I didn't get as much of a discount as I'd hoped for)."
A rep from Coolframes.com, coolframesashley, has responded:
“Thank you for the kind review! We are grateful for your order!
Best,
Ashley C.
CoolFrames.com”