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Product & services pricing
4.26/5
Chance of future purchase:
4.27/5
Shipping & packaging:
4.38/5
Customer service:
4.39/5
Return/Replacement policy:
3.85/5
Featured Review


Verified
5/5

2024-01-10

Gas regulator

"Have not put it on yet. To see if it works. But it was easy to order and got here on time. Thank you"

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Rep reply posted 2024-01-17
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your review! We appreciate your order and hope the gas regulator works perfectly for you. If you have any questions or need assistance, feel free to reach out. Thanks for choosing Controls Central for your HVAC parts needs !”


Verified
5/5

2024-01-10

Good service

"Parts was in order. Great job "

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Rep reply posted 2024-01-17
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the positive review! We're pleased to hear that your parts were in order and that you had a great experience with our website. ”


Verified
5/5

2024-01-10

Badly needed heaters

"Great web site and easy to maneuver through. Keep up "


Rep reply posted 2024-01-17
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your 5-star review! We're glad to hear that our website was helpful for your heater needs ! ”


Verified
5/5

2024-01-09

yup

"good things, good things, good things"

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Rep reply posted 2024-01-17
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the positive feedback! We're delighted to hear that you've had a good experience with us. If you have any suggestions or if there's anything specific you'd like to share, feel free to let us know. We appreciate your support for Controls Central !”


Verified
5/5

2024-01-09

Perfect

"I knew the part I needed. A lennox gas valve assembly. I found it on the site. It was the best price out there. It shipped out 24 hours later. I got it 2 days after that. It arrived well boxed and correct. I put it it fired it up and it worked like a champ. Well done. Thank you."

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Rep reply posted 2024-01-17
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your glowing review! We're thrilled to hear that you found the Lennox gas valve assembly you needed at the best price, and that it arrived promptly in perfect s condition! We appreciate your feedback and look forward to serving you again in the future!”


Verified
5/5

2024-01-09

Saved Me $100 on a $200 part!!

"A cold snap is coming and we have a tenant with her furnace out. Found the part that we need locally, but way expensive. We were able to order here, next day air, and still save money. Called to make sure with customer service and she was delightful."

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Rep reply posted 2024-01-16
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the 5-star review! We're thrilled we could help you save money and provide a quick solution for your tenant's furnace. If you ever need assistance again, Controls Central is here for you! Stay warm!”


Verified
5/5

2024-01-09

Customer support

"The part did not arrive as planned due to shipping company error and customer service was able to provide updated arrival and reimbursement for some of shipping cost. Thank you for the great support."

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Rep reply posted 2024-01-16
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the 5-star review! We appreciate your understanding. Glad we could help with updates and partial reimbursement. If you ever need assistance again, feel free to reach out. We are here to help !”


Verified
5/5

2024-01-04

Quick Service

"No problems. Easy to order from. "

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Rep reply posted 2024-01-16
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the 5-star review! We're glad you found ordering easy. If you need anything else, we're Controls Central is here for you!”


Verified
2/5

2023-12-23

Still have not received my return instructions.

"Item ordered over a week ago. Tried to return immediately after delivery. I was told I would receive an email with return instructions within a few days. Have not heard back. "

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Rep reply posted 2024-01-22
A rep from Controls Central, supportcontrolscentral, has responded:

“Apologies for the delay in your return instructions! We noticed your tracking update three days after initiating the return process . We highly encourage our customers to check the spam folder for the instructions, and if not found, contact our support for immediate assistance. We are here to help ! Thank you for valuable feedback and your understanding.


Verified
5/5

2023-12-22

spare part puechase

"It was easy to bay online in the web page page of Control Central.com"

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Rep reply posted 2024-01-02
A rep from Controls Central, supportcontrolscentral, has responded:

“Thanks for the 5-star review! Glad to hear your online purchase experience was smooth. We appreciate you choosing Controls Central for your HVAC/R Parts needs ! ”


Verified
4/5

2023-12-21

Received what was ordered.

"Product received as per order. Very dubious about a UPS ground shipping cost to ship a 6"x6" box weighing less than two pounds about 70 miles for over $30. Smacks of major overcharge. Decided to use Controls Central due to the stocking of the particular item. Will definitely use another supplier if what I require is available elsewhere in future to escape over inflated shipping. Shame really!"


Verified
5/5

2023-12-20

EXCELLENT

"EXCELLENT EXPERIENCE WITH TALKING TO SALES TEAM MEMBER"

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Rep reply posted 2024-01-02
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you so much for the stellar review! We're thrilled to hear you had an excellent experience with our sales team member. If you ever have more questions or need assistance in the future, feel free to reach out at support@controlscentral.com. We appreciate your business ! ”


Verified
5/5

2023-12-18

find products all in one spot

"found vav box out of stock everywhere and resonable price"


Rep reply posted 2023-12-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Happy to help! We strive to be your one-stop solution. If you need anything else, feel free to reach out!”


Verified
5/5

2023-12-18

Repairs

"Getting info and help was very pleasant and personnel were very helpful. "

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Rep reply posted 2023-12-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Glad we could assist! Your positive feedback means a lot to us.”


Verified
5/5

2023-12-18

Fixed my problem!!.

"Quick delivery and it fit and worked correctly!"

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Rep reply posted 2023-12-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Great to hear that! Thanks for choosing Controls Central for your HVAC/R Parts needs and sharing your positive experience!”