"I was able to find the factory part that I needed at a good price, hopefully the correct part shows up. "
"Price was good. Shipping cost too high. Easiness of ordering process online was below average - this should be definitely improved. I had hard time finding check out button."
"just shopping im sure ill be back"
“Thank you for the 5-star review! We're glad you had a great experience. Looking forward to serving your HVAC/R parts needs , here at Controls Central soon!”
"really helped us out in saving money compared to distributor"
“We're thrilled to hear that our gas control solutions helped you save money. Thank you for choosing Controls Central!”
"Fast and easy service for my boiler part"
“We appreciate your positive feedback! We look forward to serving you here, at Controls Central for all your HVAC/R parts needs. ”
"i had this fill valve freeze i looked every where and omg i found it here . thank you so much"
“Thank you for your feedback! We're glad we could help you find the find valve. If you have any more concerns, feel free to reach out at "support@controlscentral.com." ”
"Fast easy delivery I would recommend"
“Thank you for your excellent review and recommendation! We're delighted to hear that our fast and easy delivery met your expectations. If you ever need anything else or have further feedback, feel free to reach out. We appreciate your support!”
"Great service freight is expensive though "
“Thank you for your positive feedback on our service. We understand concerns about freight costs and want to assure you that we continually strive to offer competitive shipping rates. If you have any further feedback or questions, please don't hesitate to let us know at "support@controlscentral.com." We appreciate your business!”
"Looking all around the world for affordable parts. Stumble across this by accident and I have to admit I am happy I found it because it was easy to use and prices are so reasonable. This will be my go to place when a customer needs parts "
“We're delighted you stumbled upon us and found affordable parts! Thank you for the positive feedback and for making Controls Central your go-to place for your HVAC/R parts needs. We appreciate your trust and look forward to serving you again!”
"you guys are great very nice to work with"
“Thank you for the kind words! We're thrilled to hear that you had a positive experience working with our Controls Central Team. If you have any more feedback or if there's anything else we can do for you, feel free to let us know. We appreciate your support!
”
"Pretty good price (not quite the lowest), but they did have the lowest with a great reputation so I was more inclined to pay more for performance. Easy as pie to checkout. Shipping was reasonable (at least for me)."
“Thank you for your feedback! We're pleased to hear that you found the part at a reasonable price, and the smooth checkout process met your expectations. We appreciate your trust in our reputation and hope the performance of the product meets your satisfaction!”
"super fast shipping.....part perfect fit...."
“Fantastic! We're thrilled to hear about your positive experience with super-fast shipping and a perfect fit for the part. Thank you for choosing Controls Central!”
"Good experience. Unfortunate that my review is so carefully guided as to produce your required reseller rating experience. Do you ever wonder if by pressuring your customers to conform to your review requirements that you are in fact diluting the review system and making them weaker than more organic input? Consider this when you yourself see unauthentic reviews and think to yourself, "huh, did they really mean that? Should I buy that based on that review?".
Be part of the solution. Inspire your customers. Gate-keep your reviews and publish your awesomeness.
-M"
"Parts were correct and fast on shipping "
“Thank you for your positive review! We're delighted to hear that you received the correct parts promptly. We appreciate your business and thank you for choosing Controls Central for your HVAC/R parts needs!”
"Item is on back order. You did not indicate this until after I entered all of my personally identifiable infoformation. Bad practice."
“Apologies for the inconvenience! We're working to improve communication on backorders, which often determined by the manufacturer. Your feedback is crucial, and we appreciate your understanding. If you have any specific concerns about your order or if there is anything we can do to assist you further, please do not hesitate to reach out to our customer service team at support@controlscentral.com. ”
"Professional, Courteous, and Knowledgeable."
“Thank you for your kind words! We appreciate your feedback and are delighted to hear that you found our Controls Central team professional, courteous, and knowledgeable. Thank you for choosing Controls Central for your HVAC parts needs ! ”
A rep from Controls Central, supportcontrolscentral, has responded:
“Thank you for your feedback! We sincerely apologize for any inconvenience you faced. We'll address the issue and forward it to our IT department for improvement. Additionally, we're committed to ensuring competitive shipping prices for our customers. Your input helps us better serve you! ”