"I live in Canada so I was a bit nervous of ordering from a US company but they really did a great job. Shipping only took 2 days after it was finished being painted."
"Got a controller from them at Salt lake city comic con and man do they make some good stuff! Buy it dont wait."
"My mom bought me a controller for my PC for Christmas and the graphic doesn't look like the one she bought and the battery pack is painted closed and the bumper buttons are unresponsive I haven't even used it yet I just mapped the buttons. Terrible purchase wouldn't recommend "
"I ordered a $140 custom controller. Three weeks to ship, came with unresponsive d-pad, smudge on the back and difficult to press options button. Sent it in for repair under warranty and it took an entire month to get it returned back to me. After the repairs, the right back trigger sometimes goes off on its own and after a few months of play, there is very apparent left control stick drift."
"I am literally about to cry. I received my order and it is an empty controller chaos box. They are trying to say i did a charge back. I have called my bank and they did not do a charge back and the funds have been sent to them. They are lying and scamming my out of my $270! I am shaking freaking out i have no clue what to do. Hope my bank can give me my money back! **** scammers **** you!"
"I ordered and had a rapid fire xbox controller sent to me in November. It drifted and also was having problems pairing with the xbox and was not charging when you connected the xbox through the external connector on the back of the controller. I called them and had it sent back. It came back about a month later and it was still as bad if not worse!! Now it took multiple times to pair it and would disconnect right away and was drifting even worse and the charging connection still was not working. I called right away and they reluctantly took the controller back. It then sat there for over a month and I called in a few times and got some excuses. I did have a tracked copy of when it got there from dhl and then they tried to tell me it sat in quarantine for 2 WEEKS. Then when I just called in the guy on the phone was super rude to me and would not let me speak and kept cutting me off on the phone and then when I told him that I would tell my credit card company to give me the money back for my order and that he should let the paying client get a word in on the phone call me said hung up on me!! NEVER ORDER ANY PRODUCTS FROM THESE GUYS."
"Buyers beware. Son received his controller broken. Used their prepaid shipping label to return the product but was charged $93.60 to pick it up at local post office. this charge was a Government charge that gets added on to products when shipped through Canada post, but we didn't return it through Canada post so why would it be ship back that way? Cheaper for the company maybe, but not for the customer.
Instead of just admitting the company made a mistake and try and make things right they choose to blame shipping company, Canada Government , saying there policies are in place to not pay shipping costs because they have Kids that throw their remotes in pizza's and expect it to be paid for ??? No joke. The customer service team was completely unprofessional. warn everyone not to buy from them I know I will be."
"They’re liars and unless you have a year to wait for an overpriced controller, it’s really not worth it I promise "
"Spend $200 on a $20 controller "
"I ordered a custom controller on June 18th fore my son's birthday July 12th. I was told 2-5 business days. It is July 13th and I have still not recieved it. I called only to be told it might be shipped out next week. "
"They are ok some mods work others don’t. Good if you want rapid fire only. But I would not get any other mods but that bc they end up not working."
"I had my nephew spend HOURS making his controller "just right" for his xmas gift. It has a smooth texture, kinda like the original ones and no problems so far. I am thinking about getting one for myself now after seeing how well his turned out."
"Got an overwatch controller for my boyfriend. He loves it. The quality is great. Made an error inputting my delivery address. Customer service responded quickly and smoothed out the issue. It took a little longer than I thought to get the controller but it was well worth the extra time. The detail is beautiful. The paint is very nice. 10/10"
"Very well made controller. I will enjoy using for a long time.
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"Great designs, quick responses, awesome quality, fast shipping. Definitely going to be buying more controllers to add to mine and the husband's collections of xbox and ps4 controllers."