ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2010-09-08

"Excellent experience with this seller. Fast shipping, order arrived in just as described condition. A+++ transaction. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-07-27

"great price and delivered fast. will be back"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-06-30

"Excellent service. The product was shipped fast and in good shape. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-06-22

"This was the first time Ive ordered something online and surprising enough I got my package within two days and I was very impressed with how quick and easy it was. I will definitely be using this site more often."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-05-31

"Quick Shipping, item as described, minor knicks and scratches on corners but should be expected for price, screen is perfect condition, item works like new. Great deal and would do business with again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-05-27

"This was one of the worst sites I have ever ordered from ever. The printer arrived broken because it was packaged with it laying on its side. It was also missing the software CD's. When I tryed to go online to start an RMA request and it would not even let me sign on to my account. I had to call the sells phone number and all he would do is give me the support email. I emailed them what what happened and asked them to call me so I would see if I could get get a replacement printer. After waiting almost 2 days without a reply, I had to call the sells department again. Finally 3 hours latter I get an RMA email stating that I would have to pay both the shipping cost and shipping insurance to return the printer that I received broken and missing items. It also states that it must be returned is resalable condition to get my refund. Hell it was not in resalable condition when I got it. So now I am out $91 plus $45 (total of $136) in shipping costs on a printer that only cost $169. Plus I might never even receive my orginal $169 back. Plus to this day I have not received a phone call from them. What a scam. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2010-05-25

"Big disappointed! Item #DVP5140F, DVD player, did not work. Item #DC-130, 3 Piece Digital Essentials Kit., never receive!! (in all fairness - Just check the e-mail on this item they said they were oversold and did not charge me on this item which is truth!)

The DVD cost $25.00 plus $10.00 for shipping, am I going to send it back for $25.00 refund? I decided not to. Because the returned shipping would cost me more than $10.00 (to claim for $25.00 refund) and going through all the process and hassle packaging etc... and they might claim something that I don't have for the refund. I might end up losing another $10 - $15.00 for shipping cost as well!

I used to think very highly on Consumer Report Website after I bought my first couple items. But with this bad experience I don't think I'm going to buy anything from this website from now on!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-05-18

"I ordered a refurbished ipod. Came quickly and saved me 25%. Will use again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-05-17

"I ordered a refurbished Nokia 5530 and instead received a defective open box Nokia 5530. Never used the phone for a day and I am told to be responsible for $10.99 for shipping charges and also to pay for the return shipping charges. This is a fruad and the worst onliner merchant. I will never recommend this retailer to anyone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-05-17

"Great refurbished product at a reasonable price. Item was shipped quickly. I'm very pleased with Consumer Depot and with this purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-05-13

"First off I would like to commend Ocean Reef Electronics on their competitive pricing and overall tremedous quality of the products that they offer. I have never purchased products from them before and I must say I was blown away by how brand new looking their "used" products are. 2nd I would like to address their "bend over backwards" customer service. My order had arrived (it was an xbox 360 elite) and after opening it I relized that I had recevied an incorrect power supply. Mistakes happen so I emailed them alerting them to the mixup and they responded to my email promptly with a solution to my problem (they even gave me a customer service number that I could call). I only wish I could give them more stars on their rating scale! From now on when I do business on Amazon I am checking with them first. Gold Bless them! They are top notch in my book."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-28

"very fast shipping , very reasonable price, item was refurbished. but looks brand new and came in original package with all documentation. would definitely order from them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-27

"Great deal, fast shipment"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2010-04-21

"i ordered the Motorokr T505 bluetooth hands free unit. it was stated as being re-certified, and it was nothing more than an open box. the unit itself was damaged (the usb port was getting ready to fall out). the car power adapter wasn't, even the correct one, and i have no idea what the power adapter really goes too (never seen a connector like it). btw: i checked out resellerratings and "consumer depot" got great reviews, and i have always relied on resellerratings for advice on whether to buy from a site or not. either "consumer depot" found a way to pad their rating or something is fishy with resellerratings nowadays. just check out these websites to find the real scoop on "consumer depot"
http://www.rateitall.com/i-708143-consumer-depot.aspx
http://www.state.tn.us/attorneygeneral/cases/consumerdepot/consumerdepot.html
http://www.bbb.org/nashville/business-reviews/surplus-and-salvage-merchandise/consumer-depot-in-nashville-tn-32000377
avoid this site at all cost !!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-04-20

"Great prices, but but still sent perfect merchandise, with speedy discounted shipping. Unbelievable bargain!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A