ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-03-24

"This is my 2nd purchase from Consumer Depot. I have had smooth transactions both times. Quick shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-02-08

"The Samsung Pedestal arrived with a bag with 1/2 the install kit to attach it to the washer. I called immediately and emailed, 6 days later u hear from them that they weren't aware there was a kit. I called back and talked to AJ the manager and he said it was their opinion that the item was in excellent condition as described and I couldn't ship it back because, due to their delayed response it was 14 days after the purchase. Now I am stuck with an unusable product . DO NOT BUY FROM THIS COMPANY!!!! Consumer Depot ordered to pay $200,000 to consumers to settle charges - A Tennessee court has ordered Consumer Depot, a Nashville-based electronics retailer with a big online presence, to pay $200,000 in consumer refunds to settle charges that it ignored customer complaints, refused refunds and misrepresented its products


"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-05

"I ordered a TV stand for my new 55" LED/LCD wide screen. Though Consumer Depot's web site said the box it was in was "Distressed", I worked directly with "AJ" and he assured me the product was new and would take care of the packaging to assure it arrives issue free. It did!! I order a lot from the web and rarely do we have the opportunity to talk to a "person" prior to shipping to help make sure all goes well. AJ always answered the phone and was nothing but outstanding to work with, extremely focused on the Customer, again a bit rare these days. I'll be sure to check Consumer Depot from now on for items I purchase to see if they may have it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-25

"I have bought a few refurbished and new items from consumer depot and no one was cheaper. The items that were refurbished looked brand new and worked great. Also, the shipping was fast, wrapped well, and brought to me in days. Thank you Consumer Depot. Things I bought:

-Rockfish Rapid Fire Controller for PS3(New)
$14.99 including shipping, awesome PS3 bluetooth controller
-Samsung Behold (Refurbished)
approx $130 with shipping, generally $300 bucks, came with box and ALL accessories

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-01-18

"consumer depot is a joke....I purchased a Uniden dect1560 w/extra handset... Shipping was prompt..But.......not complete...I did not receive the extra handset. I emailed them and once again shipping was prompt....But....they sent me the wrong handset and base and battery....I emailed them..They said to ship back order...They would email me the RMA....I feel I shouldn't have to send back. They sent me the wrong base and battery. Why should i pay for the shipping again????? I wished I would of read all these reviews before ordering.Now I can see why they were sued by the Attorney General in TN"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-06

"I was so glad that my discontinued cordless phone handset was available and at a very low price. The shipping charges were almost as much as the cost of the phone! Receipt of the item was very fast. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-04

"This was my first purchase from them. The price was excellent. The item, (a new clearwire wireless modem)
was as described (New in unopened package). I am completly satisfied with their service. I would also mention that my package arrived quickly. Thanks!
Consumer Depot!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-17

"I received a great product form them. I saved over $120 on a Mazda 6 stereo dash kit.. I highly recommend it....."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges

Verified
5/5

2010-12-14

"This is a wonderful site!! Wish I would have found it sooner. I received a great product for a VERY reasonable price. And I like the fact that I had an opportunity to look into new or used products and the ability to compare prices.

Thank You!!! I am very pleased and will be shopping at Consumer Depot again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-07

"my experience with this company has been very good. the products have been very good and in excellent condition. the delivery has been done in a timely manor. love this company!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-29

"The Sony PSP 3000 I received was in excellent condition. If I hadn't placed the order and knew it was factory refurbished I wouldn't have known the difference between it and a new unit. Very satisfied!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-23

"I am really satisfied with my purchase! I previously ordered used ps3 from consumerdepot, and now I bought psp from consumerdepot again =)
Fast shipping, almost-new product, nice service... truly satisfied!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-09

"The product (microsoft LifeChat LX-3000 USB headset) was offered at a fraction of the going price. The only sacrifice; no fancy packaging.

The purchase process was easy and the package arrived days ahead of schedule! It was in great shape and worked every bit as well as advertised.

I would not hesitate to buy from this company again. It was an entirely positive experience.

I hope I win an iPad; then my purchasing experience will be unbelievably positive!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-22

"I ordered a Kodak camera and was impressed with the price and the delivery. I received the camera 2 days after ordering it. It is in perfect working order and looks brand new. I am so happy with my new camera! This is the 3rd thing I have ordered from Consumer Depot. (an ipod touch and a nintendo ds lite) I have been very happy with all three purchases and prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-09-28

"Cheapest place around my guitar hero axe looked like it had never been played and I lucked out and got the Areosmith edition. I bought the Xbox I play it on from here also and have been very satisfied. Don't let the low prices fool you, these are the real thing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A