"I have purchased many items from Geek's, They are a fantastic company and I assure you they go out of their way to see that you are happy. Yes I have had to return an item or two, however that can happen at any business,and sadly not all busineses will even try to keep a good relationship with their customers. Geek's Does! I have been purchasing from them since the year 2000 and would recommend them to everyone looking for good prices, dependability ,and courteous service. MLW Madison Ks. "

"I ordered a Gateway computer from these CLOWNS first, via the website, through Paypal, and the order just "went away" (told me to go back to my cart).
I called customer service and explained what happened and the rep said she would take the order over the phone. She checked inventory and said they had them in stock.
Well, after a day and a half of my order being in "processing", I called to find out what was going on. I was told the order took a little while longer because I was a new customer?? I then checked the website a while later and the status was changed to "in shipping queue".
Wellllll, a day later I received an email stating that sorry, the item has been cancelled because it was unavailable for shipment!?!?! After all of that runaround, this is what I got.
The credit card debit is still showing on my card.
I'm going to call these CLOWNS next. I HIGHLY recommend you AVOID this compnany!!!"

""For many years I have been shopping from Geeks.com and If I have had any problems with anything they always did it right for me. I highly recommend Geeks.com""

"I bought a quad core computer which had issues and I had to return it. They send an RMA and prepaid shipping label and when they received the computer back they could not repair it so the offered a refund. I needed a computer so they replaced it with one of equal or better value. A great company to business with as they stand behind their products."

"I ordered 2 chromebooks for my daughters.... They arrived pretty quickly.... One of them died after a few days and I returned it.... Geeks.com sent a refund to my PayPal account after finding the chromebook defective... I have since ordered another chromebook and a Dell desktop computer for my home.... It's so easy to order from Geek.com"

"I have been shopping from Geeks.com for years and have never had any problems with anything. I highly recommend Geeks.com"

"I've been using geeks.com for a few years but lately have been using them less as their inventory is just not up to par with my needs, a lot of refurbished inventory.
I was in need of a CPU cooler and new exactly which model I wanted so I figured I'd give them a shot, usually I would order these items from Newegg but Geeks had what I wanted on sale that day. What I received was a pair of headphones. So now I'm wasting time with an exchange that never should have happened. Goodbye geeks.com, permanently! I'll stick with Newegg from here on out."

"Well this is my first time using geeks and my product was received d.o.a but the problem was resolved properly and I'm thankful with the service. "

"Hi,
I am a long time customer of Computer Geeks. I have had an exceptional working relationship with these people. They have consistently had very competitive prices and have always fixed any problem I have ever had. The reps. are always humble and polite and want to help keep you as their valued customer. I highly recommend this company. The main thing to be aware of is that much of the merchandise is refurbished. But, I have had no problems because if there is one, they always make it right. Representative Una was very patient. "

"The real test of a company is how they respond when something goes wrong. I had an issue with my order, but they not only made it right, they went overboard to ensure I was a satisfied customer. I've been a customer in the past -- but will be a "super" customer from now on. Thanks Geeks.com!"

"Ordered 4 PC's. Geeks cancelled 3 of them. Still charged me shipping for 4 PC's. Didn't contact me to ask if I only wanted 1.

This is the 3rd burn from them - the other two were:
An item listed as on sale that wasn't when I went to buy it - classic bait and switch. Contacted customer service and got the proverbial shoulder shrug.
An item shipped with missing parts (contacted customer service who initially sent me an incorrect part, then didn't respond to further e-mails)."

"Delivery was very slow. Took more than 3-5 Days. Overall Good Service."

"I made my first purchase from geeks.com in mid-2007 and made subsequent but few purchases in 2008. Since 2009, I have made more than fifty purchases from them. When items have arrived DOA, they have taken care of the problem with a pre-paid shipping label to return and replace or credit the purchase. Their support is good and in native English. Overall, I am and have been very happy with the level of service as well as the description of and accuracy of description of the products they sell. I will continue to do business with them as long as they continue to be the Geeks I've come to know and love."

"Great store, have had many good experiences with them!"

"I purchased a Motorola XOOM MZ600-PB-R 10.1. Great looking and in excellent shape enough it was refurbished. All attempt to connect tablet to my network failed even with the assistance of friend that was much more knowledgeable than I.

I unit was returned to Geeks for a prompt refund. I have purchased items before and will continue to purchase items from Geeks.
"