ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-08-30

"Had a problem with my order and Geeks.com resolved the problem with no added expense to me. This is why I deal with Geeks.com."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-08-29

"I was referred to this website by a friend of mine. He is now my best friend! Really surprised at the prices and fast shipping. Didn't need customer service so I don't know about that. The quality of the product I received was very high and installed easy and running perfect. Will definitely be back for more."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-08-29

"I am very pleased with the speed of the website , the overall online shopping experience,"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

4/5

2012-08-29

"The shopping experience as a whole was great and that is why I will always be a repeat customer. The prices are ideal and the shipping time is stellar."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-08-28

"Geeks took care of all the issues without a hassle and i was satisfied. Good products, great service, nice people to deal with."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-08-28

"The service is exceptional, this is not our first order and they have always provided a good product and excellent support. The order has always arrived when promised and the items exactly what we ordered. We will definately continue to use geeks.com."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-08-28

"Fast Shipping! Nice Packaging! Excelent Customer Service where you can actually talk to a live person. Great products and even better prices! Highly reccomended"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-08-28

"highly satisfied.highly recommended.have dealt with Geeks.com for several years now.have never had a problem.very reasonable prices.i give them 5 Stars."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-08-28

"The product arrived very fast and secure, the item was as describe and functinally. Definitly I will buy again from Geeks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-08-28

"very good will do more buisness with them"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2012-08-27

"used live chat to figure out the part i needed for an out dated computer. of course only refurbished were available, arrived defective(not unusual for refurbished anything from any where), used live chat again to resolve issue. part replaced with no trouble , they just asked what was wrong with the defective part. fast customer service and helpful for an computer idiot like me. will be ordering more parts from them in the very near future"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-08-27

"Geeks have always been my first port of call for computer parts and found the customer service to be excellent.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-08-26

"Geeks.com is a fantastic store to work with when you're buying computer or electronic products. I've been a buyer in a reseller with geeks since 1996 and have always been extremely happy. I make frequent purchases from them sometime several times a week and I very rarely have any problem, but when I do they resolve it quickly. Recently, I bought two refurbish computers and some other stuff, everything came quickly and was in great condition. But then I found that one of the computers had a bad hard drive as soon as I started it. I called Geeks and they immediately sent me a new hard drive so I could replace the bad one, they didn't even require that I send the old one back. That really save me a lot of time and effort. Most companies would mainly send the computer back and get a new one which would've taken about a week or more. This way I was able to get the computer up and running within two days and the customer was extremely happy. I highly recommend Computer Geeks to anyone who is buying computer or electronic parts either as an individual or as a reseller. I'm also very happy that I'm an affiliate with geeks it works well for my business. In the 16 years that I've been working with Computer Geeks I've never had a problem that wasn't resolved within a day or so. All of their people techs, salespeople and office people are really great and have been over the years. I have watched this company grow from only having one computer tech and in a small office to now is there growing into their next huge facility with a whole department of computer techs. I'm very glad that I've been able to watch this company grow and then in a small part of it. I recommend anyone use Computer Geeks is frequently as they can. You won't be disappointed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2012-08-24

"Good News
Geeks customer service employees did a wonderful job to help solve my problems. Both customer service and technical support did their jobs very professionally.
BAD NEWS It took 3 replacements to get a product that worked. I had to take parts from all three to get one system to function. This was sold as refurbished, but all three deliveries were chipped and scratched. I have bought other refurbished item from them and they were great. When i called Viso to ask for Tech support They told me Geeks is not a authorized seller and they must have bought is from some third party. ONLY BUY FROM FACTORY AUTHORIZED SELLERS
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-08-24

"Awesome customer service, friendly, fast service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges