"Furniture was delivered with great care and communication about delivery timing etc was great! Will ship with Coleman again! Thank you!"
"I am so happy that I found this company. I was looking for a specific chair like this one on Pinterest and stumble across your website that was linked to the chair. Our dining room is not done yet, but the chairs say “It’s time for a Royal Feast!” I love them. Plus they are easy to assemble because I put them together when I was 40 weeks pregnant while my husband was at work. "
"So far so good! We've had the couch for two weeks now and we love it! Its so comfortable and big enough for my family of 5 (2 adults 1 toddler and 2 large dogs) to all fit comfortably on! It cleans up nicely so far. I will say it get fluff all over my pants the first few days but that has stopped. I also was not expecting for it to take an extra month to get. The delivery guys were quick in and out but almost a little too quick, but worse things have happened! "
"Located the sofa from an ad, great price...even better than the one on Ashley furniture's site. Downside was I had to jump through hoops to pay as my bank was closed so I was unable to up my debit card daily limit to accommodate the charge and Coleman does not accept PayPal which would have let me pay directly with my bank account. Of course the deal was only until tomorrow so I had to transfer money every which way to get it to work
Other than that ordering was easy."
"Love the Elyza sofa, it’s beautiful and super comfortable as much as an RH sofa for a fraction of the price. This is unbeatable. Please make more colors asap!!"
"Very easy to oder. Military discount is excellent. "
"Great customer service. Very helpful and prompt "
"From the moment I placed my order I received excellent customer care. When any changes had to be made to my order I received immediate communication and solutions so I could retrieve my order in a timely fashion. When my order was missing a part the care team ensured to provide me with weekly updates on any statuses about my order and were sure to keep open communication. Excellent and superb customer service!!"
“Hello Yasmine,
Thank you for taking the time to share your feedback with us! We are thrilled to hear that our customer service team promptly provided you with excellent assistance when needed. It is our goal to provide a high level of customer service, and we're pleased that you experienced that firsthand! Thank you for choosing us.”
"if you want to burn money and get angry, buy from this store. TERRIBLE service and care. They lie when buying and postpone your order several times."
“Hello Gustavo,
We are sorry to hear about your frustrating experience with us! Upon looking into your order, it appears that you opted for cancellation due to a backorder situation, and we have successfully issued a complete refund. We apologize for any inconvenience this may have caused. ”
"I ordered the wrong size bar stools and the customer service agent was very helpful with returning them!"
"I am very pleased with my twin beds. However the delivery process was not smooth due to communication of the time, not being accurate. Tina on the phone and the courteous delivery men corrected the situation."
"Although there was some shipping damage on the table, Coleman were quick to provide a satisfactory solution "
“Hello there,
We appreciate you taking the time to share your experience with us! We're pleased to know that despite the issue with damages found on your table, our team was able to provide you with a positive and helpful experience. We place a high value on providing our customers with excellent customer service , so we are delighted to hear that you experienced that firsthand!”
"Great deals and reviews, especially for a white sofa!"
"I found the Luna green velvet couch while scrolling Pinterest and immediately knew it was the couch I’d been searching for! It was fate that I happened to find it during the 4th of July sale because the price was perfect and well within my budget. Customer service is also fantastic. Within minutes of completing my order, Jill reached out via email thanking me for my purchase, suggesting I purchase the 5-year protection plan, and even sending me the link to easily add it. The communication here is stellar and I feel confident that I know exactly what to expect from processing to delivery. "
“Hello Katyln,
We appreciate you taking the time to share your feedback with us! We're thrilled to hear that you took advantage of our 4th of July sale and that our team promptly assisted with your inquiries. Our team is dedicated to assisting customers with any questions they may have, and we are always available to help. Thank you for choosing us, and we hope that you will enjoy your new couch for many years to come!”
"Joe was wonderful, love her. Very helpful, extremely happy "
A rep from Coleman Furniture, colemanfurniture, has responded:
“Hello there,
Thank you for taking the time to share your experience with us! We prioritize constant communication with our customers to ensure a positive shopping experience, and we're happy that we were able to meet your expectations in this regard. Thank you for choosing us, and we hope to see you again soon!”