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5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2011-05-24

"Cleveland Plasma is a fantastic seller. I purchased a Samsung TV which ended up having an issue and Chris took personal care of the problem and got it resolved.

Shipping was very fast, and the prices are among the best anywhere.
"

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Verified
5/5

2011-05-17

"Very pleased with transaction, prompt shipping and great communication"

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Verified
5/5

2011-05-08

"After a less-than-satisfactory experience trying to buy a 2010 Samsung PN63D8000 plasma 3D TV from two different vendors (I never did get a satisfactory unit), I read multiple positive reviews about Cleveland Plasma on the Internet. Their pricing was also very competitive, so I ordered the 2011 Samsung PN64D8000 plasma 3D TV from them. The TV arrived a few days later, and I followed their detailed instructions for inspection of the unit. I wish I had had these instructions when a damaged one was shipped to me the previous year from a different vendor. The new TV was fine, and is certainly the finest TV I have ever owned.

I would have to rate the buying experience with Cleveland Plasma as one of the easiest, most pleasant I have ever had. I will certainly check first with them when buying any more audio or visual equipemt.
"

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Verified
5/5

2011-05-05

"Ordered the Samsung PN64D8000 from Cleveland Plasma, dealt with Chris, very responsive individual which provided updates almost instantly, I was extremlely pleased with his price and his service in dealing with me as a customer. He helped me understand what I was ordering and delivered on the dates he promised. I recommend buying from them and would buy future products from them as well."

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Verified
5/5

2011-05-05

"I purchased a Samsung PN64D8000 from Cleveland Plasma and they were extremely pleasant to deal with. They were more knowledgeable about the TV than I was, which is rare with most merchants and much appreciated. Not only were their prices great but their service was top notch, all my silly questions were answered upon request. Their price, included accessories, warranty, and product availability was better than any competitors I looked at, and WAY better than the big chain retailers. They got me my TV in one week! I have, and will continue to refer anybody I know looking for high end electronics to Cleveland Plasma."

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Verified
5/5

2011-05-04

"I purchased a Samsung PN64D8000 from Chris at Cleveland Plasma. Excellent customer service, prices, and very quick delivery to Austin, TX from Cleveland. Would definitely recommend buying from Cleveland Plasma."

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Verified
5/5

2011-05-04

"Purchased a Samsung PN64D550 Plasma TV from Cleveland Plasma. Everything went perfectly Chris answered all my questions prior to me purchasing the TV. It was shipped and delivered to my house in less than a week, delivery guy helped me unbox the TV and waited for me to turn it on to make sure everything was in working order. The TV is amazing and the customer service was excelent will definitely recommend anyone who is looking at buying a TV to buy from Cleveland Plasma.

Thanks
Nick
"

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Verified
5/5

2011-05-04

"I'm very pleased with my online shopping experience with Cleveland Plasma. Ease of ordering, fast shipment, and great communication exceeded my expectations. I will definitely keep them in mind for my next large TV purchase, and am really enjoying my new 70" Sharp LE732U -- its fantastic! Thanks again Chris."

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Verified
5/5

2011-05-03

"Great experience with Cleveland Plasma. My TV was immediately shipped and got it in great condition, here on Aruba ! Would certainly buy again."

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Verified
5/5

2011-05-03

"I've been in a market for a new system since we we bought our house in December. The folks at Cleveland Plasma stayed with me throughout the entire process; until I stepped out and bought the new incredible Samsung 64D8000 series. Product and market knowledge, along with professional delivery-everything A+. Most importantly their service continues wayyy after the purchase! "

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Verified
5/5

2011-05-03

"I bought a new Sharp 70" TV (LC-70LE732U) -- extremely hard to find here in the Bay Area, California. I called around, and Cleveland Plasma picked up the phone immediately. They offered an extremely reasonable price for the shipping, and I got the TV four days later. The service is excellent; they're always available to call -- they seem to work insane hours. Very courteous and knowledgable. I couldn't be happier with my purchase, the TV is fantastic and arrived in excellent condition. "

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Verified
5/5

2011-05-03

"Everything arrived quickly and as advertised. Everyone at Cleveland Plasma was very informative and helpful. 100% Satisfied!"

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Verified
5/5

2011-01-26

"The guys at Cleveland Plasma helped me pick out the TV and surround sound system that was right for me. Chris was great, very professional."

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5/5

2010-11-18

"Awesome Seller!!! Great customer service and delivered exactly as promised, A++++"

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Verified
5/5

2010-11-15

"Cleveland Plasma came through with flying colors all around on my tv purchase! Thier customer service was great - they took the time to answer all of my questions over the phone beforehand, had the tv in stock, and then shipped it promptly and safely - all for the absolute best price. "

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