"I purchased a Panasonic TC-P54V10 from Cleveland Plasma. While I was slightly apprehensive buying a large flat panel through the net and having it shipped, the experience was nothing short of perfect. Our TV arrived exactly as scheduled and in perfect condition. Cleveland Plasma provided clear details on how to check the TV before signing for the delivery as well as tracking information on the shipment. In addition the price was excellent. "
"Our new LG 47LH90 LCD TV arrived in good time and in great shape. The system of notifications, procedures and freighting that Chris and company have worked out are easily the most confidence inspiring I have encountered in a web transaction. Not to mention the fact that everyone I came into contact with in their shop was friendly and, at the same time, thoroughly professional. It was a real pleasure. Absolute top marks. Thanks again."
"Purchased the Panasonic TC-P50G15. Have high hopes for the TV..time will tell.
As for Cleveland Plasma, they provided superior communications, high value, and exceeded my expectations. I expect to do more business with them in the future.
Reseller Ratings, on the other hand, is a pain in the rear to deal with. It should be easier to give C.P. a 5 star rating.
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"Excellent Service. My Nervousness about purchasing online was totally unfounded. Spoke to Chris the president several times before and after purchase and he was outstanding. "
"Could not have been better service. Excellent communication! Product was excellent and seller was pleasure to deal with. I'll definitely check here first from now on. Thank you
FIVE STAR RATING. "
"Ordered a Panasonic TC-P58V10 from these guys. Although the delivery date was about 6 weeks later due to the demand on the unit, the unit arrived in perfect condition and at a competitive price. I almost decided to cancel and get something immediately available, but I'm glad I waited. The TV is awesome and the guys and gals at Cleveland Plasma were great to work with. Thanks!"
"Cris at Cleveland Plasma doesn't stop with the extra effort for customer satisfaction. He gives and goes way above the norm. Being a certified quality engineer at one point in my career, I understand and continue to study human sources of variation - both positive and negative. Cris examplifies the positive side of e sales in every dimension. My first experience will lead to many more. Cris's company produces results as measured by the three universal metrics of any quality supplier - GOOD, FAST & LOW COST. A refreshing experience to say the least. I highly recommend this merchant.
Tom Stephenson "
"Was unable to decide between a Sammy PN50 860 and Panny 54v10. Chris gave me the pros/cons and I finally bought the Panny 54v10. YES RIGHT CHOICE for my tastes. Chris knows PLASMAS !!! The deal was straight and simple. No gimmicks whatsoever. Brand new TV was delivered RIGHT ON TIME. Order/Shipping updates were the BEST. Thoroughly professional product delivery. VERY PLEASED !!!"
"It was a pleasure dealing with Chris from Cleveland Plasma. I purchased a Pioneer KRP-500M plasma and it arrived in 3 business days shipped from Ohio to SoCal. Chris was very good at providing instructions and tracking details. The TV was in perfect condition, no dead pixels/buzzing so far. It was an A++ buying experience from Cleveland Plasma."
"Great place to do business with. Professional, readily available (can speak to a real person immediately), great delivery company. Would buy from them again in a second. highly recommended. "
"I Bought a 65" Viera Plasma Panasonic. First time buying something this large on line. It was handled first rate by chris and his great staff. tracking info given promptly after it shipped which was immediate. i also like the fact that they requested fed ex to do the delivery. this means they are concerned about the way their product is shipped which means peace of mind for the consumer. 1st rate customer first all the way! i would definately buy from them again without hesitation. Good job Chris & staff.
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"Cleveland Plasma (Chris) was exceptional in answering questions I had prior to buying a 54" TC-P54V10 Panny Plasma. I also had Chad calibrate the TV prior to shipping. Manna provided delivery of my set and it showed up with no problems and on time. I have since had one other question for Chris and he answered via email within minutes and on a Sunday no less! Chris was very patient and explained his return policy in detail and I was allowed to set up the set prior to signing for it to make sure all was well after delivery. I would highly recommend this store to anyone looking to buy. Absolutely NO problems and extremely helpful people with tons of customer service that you don't easily find these days. I am a lifetime client!"
"Excellent service and a very fair price. Shipping was almost immediate. I would definitely do business with Cleveland Plasma again!"
"I read and researched my electronic item for several months before deciding to buy. In most all instances Cleveland Plasma was stated as being the best company to purchase from. Cleveland Plasma also presented their reviews and technical information of the electronic equipment I had selected. That gave me more confidence that I would be pleased with their service. Now that I have the new TV I have found out that everything I had read previously was correct and true. Service and delivery were as promised. I am one happy and satisfied customer! Thank you Cleveland Plasma!"
"Bought a Samsung LN-32B550 from these folks. The perfect rating that Cleveland Plasma has is well deserved. The prices are great and the customer service is as well.
I had a little glitch with the delivery (not their fault) and sent Chris an email just to provide a little feedback. In less than five minutes I get a call from him with a follow up explanation. This is what outstanding customer service is all about, making sure your customers are informed and satisfied. "