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Verified
5/5

2011-04-30

"I'm very glad that I've found Cellhub.com. Their website is very easy to use. The order delivery very fast and free. The most important is that their price are super low compare to others store. Thank you Cellhub.com for making my life easier."

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Verified
4/5

2011-04-30

"Prompt service. Prompt Customer service response."

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Verified
5/5

2011-04-29

"The service was great, answered all my questions. Only suggestion I have is, sometimes when I called it rang for a while but line got disconnected for some reason, as if someone pressed a wrong button and hung up :) Once I talked to the gentlemen he was very nice. Good job, will keep shopping and recommending others. Keep it up.

Thanks,
Suresh Govindaraj
"

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Verified
5/5

2011-04-29

"I got T-Mobile G2X for me and Samsung Galaxy S 4G for my wife.
She really happly for her phone. I realized G2X is more heavier than Galaxy.
G2X doesn't have an external memory card but Galaxy has 16GB external memory card.
I'm looking how the 4G network works still. So far, I'm happy for it too. Thanks
"

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Verified
5/5

2011-04-29

"I ordered my phone in December. Cant beat their prices, I understood their terms and agreements and was fine with it. They sent my phone before Christmas. Fast and Reliable.... I recommended them to several of my friends..Thanks Cellhub,"

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Verified
4/5

2011-04-29

"I ordered my phone on the 22nd of april and it arived on the following friday. It toke awhile but the price was unblieveable and it was worth it. It is over 55% cheaper then any other dealer. It was amazing how cheap i paid for my phone. Thanks cellhub"

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Verified
1/5

2011-04-29

"I have ordered 5 LG G2X phones yesterday - order #98063. I must have called at least 5 times or more and must have waited for 15 minutes or more. This morning I spoke with Vinny and he told me that I should receive an email in 2 minutes to confirm my shipment which will arrive on Saturday by FedEx. It is now 6 pm CA time and I just ended up leaving a message after 15 minutes wait.
I am not sure if I did the right thing by going with them to save a few bucks. I am also wondering what would happen if I had problems.
I am also not sure if this review will ever show up for this vendor.
"

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Verified
5/5

2011-04-28

"the order process was simple and the phone was shipped in a timely manner.
The people on the phone were helpful as well.
"

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Verified
1/5

2011-04-28

"Great prices, but they are horrible on the communication end. I received an email saying there was an issue with my card, I tried to call them 2 days straight to update my card info with them and to no avail. At this point I'd rather pay the extra money and go where I can speak to someone. They respond to email, but I don't want to send credit card information in that manner."

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Verified
5/5

2011-04-28

"Received the order promptly. Quite satisfied with the product and the purchase. "

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Verified
5/5

2011-04-28

"The best company I have dealt with, easy ordering and received my phone in a timely manner, will order from again!"

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Verified
5/5

2011-04-28

"I like the way they work. No need for submitting the rebate form as their prices are already after the rebate. Prompt in delivery"

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Verified
1/5

2011-04-27

"Cellhub sucks.
Don't buy because if your phone doesn't work within first 3 days you have to send it back to them and then they send you a replacement.
Funny they send broken phone and you pay by not having a phone for a week.
They Suck and the insurance or warranty they give you is a ripoff cause t-mobible says it has nothing to do with them even know it is paid through there bill. So it just means Cellhub will keep your phone for weeks and try to fix it while you have no phone.
Again
Dont' buy from them
Especially G2x 2 phones 2 broken phones
"

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Verified
1/5

2011-04-27

"These people are very unprofessional I orderd a g2x on the 20th of april for $49.99 the order took two days to process only to find out I had to pay a $100 deposit I paid the deposit and for some reason they took $107 out of my account I called a rep to have the package delivered to a fedex location only to find out the one she offered me wasn't a hold location so I called cellhub back to change the hold location and the same rep changes it and puts me on hold to change it with fedex she comes back on the phone and goes over my order again and tells me to pay $50 more for the phone I told her the price was $50 at the time of my order and she tells me that it was an error so I am calling back to cancle this order because these people keep trying to get more and more money out of me"

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Verified
1/5

2011-04-27

"Pitiful experience, avoid at all cost!
Placed an order for 2 T-M G2x on 04/22, at check-out just realized that on my bill it so happened that unlimited text messaging was added, for an extra $20 per month. Wrote an email, they replied in couple of hours saying the option was removed, no explanation how it got there in the first place, no apologies. Order status stayed exactly the same as when opened during the weekend.
Monday, 04/25 and Tuesday, 04/26 I have sent several emails asking for updates on the status. Finally Tuesday evening I received an email, from a different email address - the "noreply" one, stating there is an issue with T-Mobile activation and that I should call cellhub.com customer service to settle it.
I have called probably 4-5 times with an average waiting time of 20 mins listening to a REALLY stupid -and false - advertisement and finally today's morning I got through to an operator that said just that my order is cancelled because of some discrepancies, which cannot be communicated, noted by T-Mobile! No other explanation, no nothing! This from a store that got all my personal info except for my shoe size and that charged the transaction on my cc 2 minutes after I placed the order!
I have received such unapologetic and rude service from any kind of company and I am doing quite a lot of internet shopping. So, do yourself a favor, learn from my experience, and stick with truthful and reliable online merchants - the "extra" $100 or so that you presumably save on the phones is not worth the trouble of ordering from this guys or similar!
BTW, if the transaction does not get cancelled on my cc, than of course I will take different action than writing reviews of cellhub.com service.

Update after cellhub.com reply:
Blah, blah, blah and more blah, blah... The fact of the matter is: you were not able to provide the service you promised! The reason "we were informed by the service provider that they were unable to provide a credit result" is the first time that it is mentioned. Neither your email, nor your CSR was able to provide any reasoning; and, come on, getting a credit check after having somebody's SSN is trivial!
Too bad I cannot give you -1 stars!
"

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