"Had previously been satisfied customer, but the last order I actually received was for an ipad charger and cables, and they did not work. Since they were cheap, I wrote it off and purchased a charger locally for more money that works just fine. I ordered a bluetooth speaker on November 28, and they sent me an email that it was shipped on November 30 by USPS. It is not December 26, and still no speaker. I sent them a email explaining my problem, and they responded with a question. "Are you saying you never received the speaker?". I was explicit in my original email that I had not received the speaker, and wanted them to reship. I am going to pursue a refund from Paypal, and will never do business with CellPhoneShop again, they are not a reliable or honest company. Buyer beware."
"I wish I'd read these reviews before buying from these crooks. I ordered December first, was promised 10 day delivery, and here we are 26 days later with nothing. I called them a week ago and was told it was shipped from Hong Kong and that the US Mail had told them mail was very slow from there right now. Funny, because my order confirmation implied it was shipped FedEx. I'm on hold waiting for them to pick up right now and it's been almost ten minutes of the same awful tune.
At 11 minutes "Anna" from India picked up and I informed her I wanted to cancel the order. She said would inform the back office and that I should see a refund confirmation email tomorrow. We'll see - I'm not holding my breath."
"My boyfriend ordered a cell phone from this company on november 29th 2012. He has not received his phone, and they have already taken the money out of his account. He talked to someone one time at the beginning of the month and they would not tell him much, and now they will not answer their phone. Sounds like me a scam artist. We have tried calling and no answere and I sent a messgae to them today. I gave them a chance to contact us back by Dec. 26th 2012, or I am calling the authorities. I would not purchase anything from this company!"
"I placed an order on the 10th of Dec. As of the 23 still no battery. Can't get anyone to answer the phones. You are put on hold and no one picks up the call.
Send e-mail and no one gets back to you.
This place SUCKS. DO NOT order from them."
"I ordered a cell phone charger on December 10, 2012. As of December 19, the order had not even been processed, much less sent. If you want customer service, you have to go through India, and are put on hold for 10-15 minutes. The operator in ndia can no more than send an emal on your behalf. I don't kow how these peopole stay in business, and I hope they won't for long. My advice, have NOTHING to do with this company unless ou want to be kerked around."
"This place sucks. No question about it. They don't sell on eBay or else the number of negative feedbacks would be through the roof.
My story is simple. Ordered a part for a phone on November 29th to connect my phone to HDMI. What showed up Dec 7th from Hong Kong was a tiny USB male/female adapter, a completely useless piece for any phone.
When I tried calling them, the lady had to relay the information to Hong Kong, and I would only get emails past midnight. They asked me to send them pics of what I received, and weren't sure what I ordered or what I wanted. I sent them back pics, and links to other sites where I could have AND SHOULD HAVE bought the item.
It's been another ten days with nothing back. No tracking number. Do yourself a favor. Don't order from them. "
"I placed an order on November 14th and waited 3 weeks for it. I finally decided to check on it and they said they shipped it. I told them I never got it so they "shipped it again". Still no package and its a month later. DO NOT ORDER FROM THEM!!!!"
"I placed an order on the 27th of November for a battery and charger for my son's cell phone. The site STATES regular shipping may be 10 working days for delivery. I have yet to receive the items. My inquiries into expected delivery time keep being dismissed and I keep hearing "The product ships from Hong Kong and is tied up in customs". Completely NOT acceptable!! After several calls to customer service, during which I was told to simply be MORE patient, I started reading the reviews for the company. I noticed there are TWO sets of reviews for the company, the majority or which are 1 out of 5, and a sprinkling of 5 out of 5's. Having employees write positive reviews for the company is alarming! Their business practices are shady, at best, and this company is a TOTAL scam. Found the items I needed for 5 dollars more on Amazon. I suggest you find somewhere else to order from, and hopefully enough people will address their complaints to shut this site down. Anyone else notice that the CellPhoneShop does NOT actively participate in the monitoring of customer reviews? I got an alert message when I started this one. Unbelievable!"
"Bought a product from a website that called itself Canada Cellphoneshop. What a bunch of crap. I called the contact phone number answered in India to find out the item was shipped from Hong Kong. If you are not a Canadian site please do not call yourself Canadian."
"I am very unhappy with CELL PHONE SHOP. I order online frequently and try to avoid ordering from overseas merchants. This merchant disguises themselves as 'American' and I received my package from Hong Kong. Now I have to send it back and they were very unprofessional over the phone. The woman basically didn't want to talk to me, just kept saying to 'send an email'. Also, I was told I was getting free shipping with my purchase of over $20. and they charged me $4.99 anyway! She bluntly didn't accept any responsiblity. I'm very unhappy."
"I placed my order with CellphoneShop before looking at these reviews...once I read these I was scared to death, I had ordered $50 worth of stuff, and I was worried, but the package of all of our items came on a Tuesday (wasn't supposed to be here until Friday)And everything worked and was exactly what we had ordered, I felt like I dodged a bullet after reading these reviews, but everything was fine for us :)"
"Just like the rest of you, I'm STILL WAITING on my items too. 12 days (aka 7 business days) and counting. I'm NEVER had a problem like this online. "
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"I just found the slew of negative reviews of cellphoneshop.net on this site. I discovered this internet company several years ago through a friend. I have placed more than ten orders for at least 50 items over the years. Every order was fulfilled and only one item was defective, a $2 car mount for a Nokia cellphone. I threw it away without caring since I had saved at least $50 on the batteries I had ordered with it for two cellphones. The shipments have always come from Hong Kong and items are often packed in "white" boxes, meaning that you are not receiving the original packaging. Again, I don't care if the packaging is a white box when I am getting a $100 Jabra Icon Bluetooth for $25. I have recommended cellphoneshop.net to all my friends and family. I have never received a negative word from any of them and they have all taken advantage of their selection and great prices. I get their coupons almost every month saving me shipping costs or 10-20% off my order, saving me even more money. I hope readers will test them with a small order to see what a great deal they will get."
"Ordered an Item on the 24th paid $4.99 for U.S mail and the item has not arrived yet and it has been a week. The mail servoce is not that slow. I e-mail and got a repeat confirmation of the order."