"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"I got a great price on an LVP for our lakehouse. Lamar, our salesperson, was very helpful in coordinating shipping to match our schedule. My son and I installed it ourselves. The Shaw flooring went in with no problems at all."
"This was as simple as it gets. From the phone call to place the order and arriving to pick up, everything was perfect. Would definitely use again for any flooring needs."
"This is my 3rd order with them. Teri was awesome as she has been the other 2 times I've ordered with her. Every interaction is friendly and helpful. We ordered flooring for our new home, because my driveway is 1/4mile long, we chose to pick up at the freight carrier. Transaction from start to finish was flawless. Should I need more flooring again, I would not hesitate to order from ACW. Plus, you absolutely cannot beat the price. Saved me thousands."
"All arrived in good time, thank you. "
"Absolutely top notch, communication was great and flooring was just as described. Shipping was very fast. Thanks for the great transaction."
"Outstanding service from start to finish. The email communication was timely and professional. From ordering to delivery, we could not ask for a better experience. Product was delivered right to our garage. The flooring was well prepared to insure no product damage during shipping. All around great experience, from ordering to receiving, including the common carrier that delivered our flooring. We will be ordering again in the near future. "
"Being out of State and first-time customer and speaking with a half-dozen other distributors, I made a large order without knowing anyone at American Carpet. But, after speaking with Ben I felt confident to take the chance. My order was received correctly and as promised in the budget that I needed. I followed up with another order and all went well. You can trust these folks. Ray from New Jersey "
"This was my first time ordering flooring online I submitted the square footage and the type of luxury vinyl plank flooring I was looking for and I immediately received an email from Tim Jenkins.I called him and he walked me through everything and he sent me over the quote. It was such an easy process and within a matter of minutes flooring was ordered. This was such a wonderful experience! I got the flooring earlier than I expected, I picked it up from the carrier without any issue and I can’t wait to have it installed."
"Ben Upshaw met me soon after I walked into the door. He listened to my questions and criteria and allowed me freedom to roam, select pieces with colors and styles, and then he showed me other options. He shared his knowledge, wrote up my order, followed up multiple times while I had them hold my order, and was always there through the process to delivery and beyond. "
"Greg was wonderful with the delivery, we got it exactly when we needed it. Couldn’t find a better price anywhere. Really happy with the overall experience and would totally use them again for flooring projects."
"Price was competitive and customer service was excellent "
"Received the material a little early. The purchase was easy -- the person knew exactly what the wood was. Material looks exactly like the prior material I already had, so matched perfectly. "
"I only needed a small amount of flooring for my project and knew what I wanted but was rejected by numerous companies because they had a 350 square foot minimum order."
"I needed several samples and my salesperson help me out via email. This is a great convenience to me as I'm really busy working during the day and email was more convenient. He sat with me until I got the right flooring. Best customer service I've had in a long time."
"ACW exceeded my expectations in product availability, knowledge, schedule and customer service. Chris J. was informative, productive, punctual and answered all of my questions along the way. Thank you!!!"