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Product & services pricing
4.71/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.79/5
Customer service:
4.91/5
Return/Replacement policy:
4.78/5
Featured Review


Verified
5/5

2024-03-02

Great Customer Service

"I contacted customer service at American Carpet Wholesalers for a quote on Karndean LVT flooring for my recent kitchen renovation. I promptly received a favorable quote and they were able to answer all of my questions. I decided to pick up the order to save shipping cost. This process was also quick and easy. I am pleased with the quality of the product and the efficiency of customer service at American Carpet Wholesalers."

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Verified
5/5

2024-03-02

Found the floor I was looking for

"We moved into a new construction home with preselected decor. Loved the LVT in the main part of the house, but the bedrooms had carpet that started to wear quickly. Once I was able to track down the brand and color of the LVT, it was a challenge finding it. I found one local store, and two sites online. Discount Floor/American Carpet Wholesalers had the best pricing. The customer service was very responsive to questions and informative about the delivery process. They were very clear to inspect the delivery and report any issues in case there were any problems with the product.
The delivery was on time and fast, but I felt I was pushed into signing the invoice even though there were a few damaged boxes. The delivery man, sliced the plastic wrapping, opened the end of one of the damaged boxes and said ,"See, it's fine." Turns out, there were a few damaged boards, but we had plenty to complete the project. That's why you order extra.
At the end of the day, I would order again, I would just stand my ground more on delivery.
"

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Verified
5/5

2024-03-01

Very Helpful, Great experience

"I found American Carpet Wholesalers online, and they saved me about 40% on the Karndean Korlock LVP flooring that chose, compared to purchasing retail. My salesman Bob was very responsive and helpful and made the transaction easy. The flooring arrived about a week later, packaged very conscientiously, in perfect condition. If they have what you are looking for, I would highly recommend them!"

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Verified
5/5

2022-04-15

Great Experience

"This is the third time I have ordered from American Carpet Wholesalers. The salesman, Tim Jenkins, was very helpful throughout the entire process. The flooring that I ordered was delivered on time and was securely packaged. Their prices were lower than I could find anywhere close to my PA home."

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Verified
4/5

2024-02-17

great experience

"we got a good price on our flooring and the delivery was fast."

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Verified
5/5

2024-02-13

Great!

"Great customer service and quick at getting our order in!"

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Verified
5/5

2024-02-11

Quick Response

"This was my first order with American Carpet Wholesalers. I was provided with a quick response. The pricing was one of the best I found on the item I was seeking. The shipping was perfect. The communication was perfect. I felt at ease dealing with the salesperson about my needs. His name was Lamar Dixon. I will return here for my future needs. Thank you, sir.










"

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Verified
5/5

2024-02-11

1 box

"Only wanted one box, but still received good customer service."

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Verified
5/5

2024-02-09

satisfied Customer

"The sales person was great to work with. Was patient with us and got us the best price she could get.
I am satisfied with the quality of the flooring and she arranged the shipping for me. I received it on time and with no problems.
"

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Verified
5/5

2024-02-02

Great Service and Speedy Turn-Around

"Great Service and Speedy Turn-Around"

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Verified
5/5

2024-01-31

Fantastic Customer Service as Always

"We are based in New York and often do office renovation. I found ACW and decided to give them a shot, they are now the only place I want to buy from! I have worked with Teri and Regina specifically and they both are always super responsive and helpful when ordering, and shipping is always on time if not early!"

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Verified
5/5

2024-01-30

BEST PRICES!

"I found a specific hardwood when I was at my local flooring store but wanted to shop around for prices. No doubt that the best price with the easiest & most convenient way of ordering for me was with this company! I calculated my square footage and the website practically did the rest. The delivery was hassle free and the driver was courteous and helpful. With the best prices and the easiest to deal with, I would highly recommend American Carpet Wholesalers!"

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Verified
5/5

2023-03-12

Ben is very responsive

"Ben has helped me with several projects. He returns my calls and emails quickly. He makes it easy.
The materials I receive have been packaged very well and endure the shipping process. I have had no issues with damage.
"

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Verified
5/5

2021-06-22

LVT Purchase

"I had some LVT left over from a previous order and wanted three more boxes. Greg found what I needed and it matched perfectly. "

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Verified
5/5

2024-01-25

Great Prices

"I got quoted cheaper prices for Lvp than anywhere else. "

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