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Product & services pricing
3.93/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.85/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
1/5

2020-07-31

Horrible service

"Ordered water heater on July14th , called each week kept getting same excuse order being processed . Bunch of Crooks . Thank god i paid with a charge card. "

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Rep reply posted 2020-08-03
A rep from CamperID.com, AliceCARiD, has responded:

“Dear JoeyRv Guy,

Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.

If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!

Sincerely,
Consumer Relations Department at CARiD.com.


Verified
1/5

2020-07-17

Unethical business practice

"Online order, bought and paid for. 8 days layer Camperid still had not shipped our merchandise and now asking for $186. more money! This is unacceptable business practice!"

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Rep reply posted 2020-07-20
A rep from CamperID.com, AliceCARiD, has responded:

“Dear DougKirkwood,

Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.

If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!

Sincerely,
Consumer Relations Department at CARiD.com.


Verified
1/5

2020-06-19

Terrible experience all around.

"I ordered a generator that was listed in stock on their website. I received an email within an hour stating the item would be shipped on 6/10/20. Two days later (the 11th) I receive an email saying the item is back ordered and that these generators are "built to order". Something didn't smell right as no company that big could build every single generator to order. I ended up calling the manufacturer and they stated there are currently zero back orders and they do not build units to order. The only thing they need is a PO number from CamperID and they can ship it out that day. I spoke with Dexter at CamperID only to get the typical "we will look into it. Check back in 24-48 hours." They clearly do not care whatsoever about you or your order.

Update 6/18/20. I sent an email to the "owner" that responded to my review and I have yet to get any kind of a response. I've also followed up with CamperID on the phone in yet another futile attempt to get this product shipped to me only to be told that there is nothing they can do but they will happily cancel the order. I was a bit put off that they offered so quickly to cancel and refund but I decided at this point that was probably the best course of action. You would think that would be the end of it but no, this is CamperID I'm dealing with, there is no bottom to how low they will go! I paid $955.**** for the generator, plus $41.**** shipping costs, and CamperID says they will refund a grand total of $906! I was beside myself and asked why, to which they said that since they had price matched OTHER items in the order that they were distributing that price match among all the items purchased in the order so my refund is only $906.**** for something I paid $997.**** for. So, since I don't want to get screwed out of $100 I'm stuck waiting on a generator that I doubt will ever show up and I will have to likely end up having to file a claim with my credit card company to get a full refund. This company is full of thieves and liars and employees that seem to go out of their way to not do their jobs. RUN from this company!!
"

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Rep reply posted 2020-06-23
A rep from CamperID.com, AliceCARiD, has responded:

“Dear ryanc-7873,

Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.

If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!

Sincerely,
Consumer Relations Department at CARiD.com.


Verified
5/5

2020-06-21

What I wanted and the best price

"I needed a new Propane detector for the inside of my travel trailer, which is a 2005 model. Of course the old one has been replaced by newer technology and better quality, so when I finally cross referenced it to the new replacement, the search was on, and CamperID had it, and had it for the best price, including shipping, etc. It is the correct replacement one and is not out of date already, which would have really made me mad if it had already been out of date or well into the number of years for service life. "

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Verified
5/5

2020-04-13

Awning Gas Shocks

"Ordered replacement shocks for RV awning. Navigation and purchase of the item was easy and shipping was as expected. They have earned my repeat business. "

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Verified
5/5

2020-04-08

Ingot the drawer slides and they are a great fit and work perfect

"Shipping was quick a little higher price but the product was a good quality sonic done with it "

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Verified
5/5

2020-03-19

Excellant vendor

"Easy ordering. Fast shipping. Exactly what I needed."

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Verified
4/5

2020-03-19

Got the item that did the same thing but was not the item in the picture.

"I got the furnace vent cover that was similar to what was pictured but did not operate the same way. I wanted the kind that dampened with a turn **** not the big tabs that stick out but it works the same I just expect it to get caught on something and break at some point."

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Verified
5/5

2020-03-05

Great service/price

"Had the item I was in need of for the right price "

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Verified
5/5

2020-02-14

VWalus

"Easy to order, delivery time was great."

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Verified
5/5

2020-02-14

Website

"Website was easy to use!!"

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Verified
5/5

2020-02-05

Spare tire underbelly carrier

"Great website and reasonable prices with fast shipping."


Verified
4/5

2020-01-27

QUICK AND EASY TO USE

"items were easy to find and delivery was timely"

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Verified
5/5

2020-01-19

I needed a control board for my rv furnace

"Quick shipping and accurate item description"

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Verified
5/5

2020-01-19

Nice Pump Nice Price

"No problems on the ordering.
Undamaged Packaging.
It worked when tested.
Now for the real work of the actual installation.
"

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