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Verified
1/5

2009-02-25

"I cancelled my order due to the extraordinarily poor phone service when I called to "verify" my order. The representative lied to me to try to get me to order a "battery pack" that the camera does not require. He did not let me decline the battery pack even though I assured him the camera does not require it, and he got off the phone with me instantly as soon as I said that I would have to cancel my order. This company can not be trusted and no one should order merchandize from them. You'll be sorry if you do business with Camera Giants."

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Verified
1/5

2009-02-24

"I placed an order with camera giants and paid extra for 2-3 day shipping. 2 days later (when I was already expecting to receive the order), I received an email stating I had to call the store to confirm the order. I called several times but was always forwarded to voicemail where none of my messages were returned. Now, 2 weeks later, I still havent received my camera and gps system (trip is in 2 days). I ALSO have STILL had no luck reaching ANYONE! after reading some of their other reviews, now I see that they routinely call customers to "confirm order" only to ask them to purchase overpriced accessories. When the customer doesnt purchase the additional accessories they cancel the order. This is a SCAM! Do not waste your time and money with these people!"

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1/5

2009-02-24

"Scam!!!!! I ordered a Canon 50d camera kit with 28-135 lense. I received the email asking me to call. When I did, they tried to sell extra batteries. When I said I had a battery and memory card, they said the order was cancelled.
I then called again to see if they had the camera in stock and they said they did. When I asked if I could order it, they tried to sell additional items. I said I did not need the additional items. The sales person they checked availability and said it was backordered and would be at least 2 weeks.
"

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Verified
1/5

2009-02-20

"DO NOT ORDER FROM THESE PEOPLE!!!
I had a very simular experience. VERY Rude customer service who kept hanging up on me.
On a thursday night I ordered a camera body and a lens from them, they did not get back to me until Monday morning, in which they wanted me to call them back to verify my order. They tried to get me to buy a battery and a charger because the order did not come with it for $150 (even though the camera kit said it included them). I said I didn't want it and he hung up on me very quickly. I called back to make sure he was going to verify my order, again very rude. The next morning my order was backordered, then cancelled. I called to ask why, then asked why they said it was available when it wasn't...so on. Now I'm worried because they have my credit card info.
SO PLEASE DO NOT ORDER FROM THESE PEOPLE!!!
"

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Verified
1/5

2009-02-19

"I usually don't take the time to write a review, but I felt I was really being taken for a ride by Camera Giants. Similar to other comments, I had to call to veriy my credit card information and then a sales person tried to sell me accesseries at a rediculas price. I told them I just wanted my camera. I waited for 2 weeks and it never showed up. I looked up my order status on-line and saw it was backordered. I called Camera Giants, waited on hold for 10 minutes,was passed around to several people and then routed to an answering machine. I left a message requesting the status of my order, but never recieved a return call. Camera Giants is nothing but a scam."

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Verified
1/5

2009-02-19

"i ordered a g10 from this company. They stated that it was in stock. They then called to verify the order. About 5 days later they stated it was not in stock. It seems from the phone call they really only wanted to see camera with accessories. Not a good experience."

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Verified
1/5

2009-02-17

"Do yourself a big favor. Avoid Camera Giants at all costs.

They seemed very happy to cancel my order for a G10 camera, after I made the required call to them to "confirm" the order I had already placed. When talking to them, I declined their repeated attempts to get me to go with a $800 "deal" for extra lenses, 1gig card and a "2 hour battery." I simply wanted what I had ordered, especially considering their $800 deal (dropped to $699 after "talking with a supervisor") is available online for MUCH less.

Anyhow, I tried to simply follow through with my simple order, and was then told it would take more than 3 weeks for shipment. If I ordered the extra gear, that I did not want, the order would be shipped immediately.

Camera Giants hung up on me after I again stated (in a pleasant manner) that I simply wanted my initial order, and to cancel it due to their shipping time of infinity.

Now, I've got to worry about my debit card info that they have from my order.

I'm very, very dissatisfied with Camera Giant's sales and advertising, in a big way. Bait and Switch, and other deceptive tactics come to mind.

As always, Buyer Beware.

Dave

"

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Verified
1/5

2009-02-14

"I did business with Camera Giants recently. I ordered a GPS unit online with 3 to 5 day shipping. Three business days later I received an email from them saying there was a question about my order. They wanted me to call them.
After being placed on hold for ten minutes I was told that the problem was with my address. He read it back to me exactly as I had entered it online. I told him that was correct, and then asked how long it was going to take to get my unit, since I intended to travel with it soon.
That’s when the upsale began. “You’re gonna need a memory card with this unit,” he said, “This unit won’t work without one.” I told him that I didn’t want it. “Just tell me when you’re gonna ship please.” He says, “I’ll tell you what. I’ll throw in the memory card and I’ll expedite the unit two-day shipping.” I asked if this was at an additional charge and he said, “The memory card is $99.99. The shipping will be free.” I immediately cancelled the order.
This is an upsale scam.
"

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Verified
1/5

2009-02-11

"I ordered a Body only for a camera they were advertising really cheap with a 2 days delivery. The next day I receive an email saying I should call them. I did and ended up on a guy asking me if I wanted a different battery pack for the body.. I said I just wanted the standard one and he told me it would take 4 to 6 weeks to be shipped.. (nice for the $35 2 day shipping fee). then he kept on asking me if I wanted to wait or cancel the order and became extremly rude at that point. I was afraid there would be fees for cancelled but he kept asking me if I wanted to Cancel! I say "canc...", he cut me off and said. it's done. Cancelled. Bye and hang up.

I think it's a scam, they attract customers with very low pricing on some items and will try to sell you extra stuff to compensate but if you don't they just cancel you out..

NOT a Serious site. I think I was lucky it just got cancelled..
"

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Verified
5/5

2009-02-11

"I have purchased several times and always found products, service and shipping exemplary. Will shop again and would recommend-Chris J."

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1/5

2009-02-10

"Tried to order a Nikon D700 body only at advertised price of $1399, only to be told that they don't sell the body only. It a come-on to sell other overpriced accessories. Avoid this seller!"

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faa
1/5

2009-02-02

"WARNING !!!! This is the same company:
www.86photovideo.com
www.ontimedigital.com
shopdigitaldirect.com
soniccameras.com
myrtleelectronics.com
digitalsfuture.com
lensesnmore.com
www.closeoutgenius.com ( GENIUS )
slrgenius.com
camcordergenius.com
projectorgenius.com
plasmagenius.com
allpcgenius.com
cellulargenius.com
receivergenius.com
navigenius.com
cameragiantsinc.com

This Company are Crook's!!!!!
"

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