ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2012-10-12

"Great experience, great customer service, smooth transacation, will be back again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-10-03

"Good experience with CTI."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-10-03

"good product and good shipping time. very good service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-10-03

"Nice work and I will recommand your company to my friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-10-03

"Quick Order Processing and Very good customer service! will buy from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-10-02

"CTI is my preferred source for most of my technology purchases. Prices are usually unbeatable. Delivery is fast and trouble free. Highly recommended"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-10-20

"Recently ordered a drive for a great price but a few days later when I went to check on the delivery date the status was cancelled as they were out of stock. I never got an email about it or anything. Not impressed!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-02-17

"Received the two phones i ordered as promised and loved them will shop again with CTI"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-10-15

""I looked at their website and found that they had 2 new HP iLO server licenses available. I contacted their customer service to verify they had this available. After speaking with someone they assured me they had it in stock. I ordered it at approximately 11:10 local time on Friday 10/10. I called later that afternoon to confirm that my order had been shipped and that i will get my product by Tuesday since I paid for 2 day shipping. The lady i spoke to was very confused and first told me the cost of my item was double what the original cost was and that my shipping was ground. She finally confirmed that she was looking at the wrong order #. So she assured me along with other emails from CTI that this was going to be shipped that Friday and that I would get a tracking# by Friday evening or monday morning. Monday came around and still nothing. I sent another email and they told me that they were out of stock. Why would you say you had it in stock if you were out. I would not have ordered. So they said they were going to ship it out overnight to get to me by Tuesday. I asked for the tracking number and they told me that they couldn't give it to me and that they would give it to me Tuesday morning. Tuesday morning comes around and i don't hear from them. This is really getting pretty annoying. No information from them. I send them another email and they finally give me the tracking #. Later that evening I get the package and come to find out it came from China. I know plenty of people that have gotten scammed from china and if I wanted something from China I would have just ordered it on ebay. I sent them an email telling them i do not want this product because first it never came in it's original packaging and second it was from China. I still have not heard back from them. Buyer Beware!!!! This place is a scam!!""

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2008-06-13

"I tried to buy a HP 2015dn printer today. It was on thier website and pricegrabber for $158. When I went to order the price was suddenly $410. I would never buy from such an unethical merchant. They refused to honor the price."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2007-09-04

"Ordered what should have been a new printer. Received at best was a refurb with 2 months warranty remaining. Trying to return has been hassle so far, but paid with credit card so safe anyway if they do not handle correctly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2006-01-11

"I placed an order for a computer memory module with CTI and agreed to pay $9.73 in shipping charges. Their checkout screen showed Sales Tax of $0. I was called and told it would ship the same day.

The next day, I was emailed and told I would have to pay sales tax of an additional $6+.

This company is very unprofessional in my experience. I will never do business with them again and would encourage others to be very careful.

Charles Reilly
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall product shipping and delivery process
N/A
Delivering products on-time
N/A
Ease of checking delivery status
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use