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Product & services pricing
4.28/5
Chance of future purchase:
4.43/5
Shipping & packaging:
4.43/5
Customer service:
4.46/5
Return/Replacement policy:
4.24/5

Verified
5/5

2022-03-01

Ordered several things now.

"I have ordered several products for different laptops. Everything has worked perfectly. "

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Verified
5/5

2022-02-28

Bought Battery - Great service

"I found CPU Medics online and purchased a laptop battery from them. It fixed my problem right away! great communication. Fast shipping "

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Verified
3/5

2022-02-25

order returned and no one told me!

"ordered 10/20. Nov 4th I still didn't have it, finally inquired. Was told it had been returned for "unknown addressee" but nothing was wrong with our address. They reshipped it and all was well - but used same address.

My complaint was that no one notified me that there was a delivery problem. There I was trying to be a patient customer all the while it was not on its way. I had to reach out. They did resolve it quickly from there.

The product has been fine for 4 months so far too. Laptop cable.
"

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Verified
5/5

2022-02-25

Correct item

"After buying the incorrect item from another source, getting the right part was where CPU Medics was initially helpful. Cloning, installing, adjusting with partition tools and then this review was possible. Would buy from them again if I'm in the market for computer parts."

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Verified
5/5

2022-02-24

PC Power Supply

"I needed a power supply for an older machine, and these guys had it and shipped it quickly."

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Verified
5/5

2022-02-24

"The drive arrived on time and is working great. My order was for a refurbished drive but when they tested it pre-shipping it tested bad, so I was sent a brand new drive at the original price.
When I called about a question I had during the installation it was answered promptly.
"

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Verified
5/5

2022-02-24

Accurate -> Order -> Delivery -> Fast

"I was confident from the details in the description (after murky descriptions from other sites i shopped) that the product was indeed what i was looking for. Accuracy lead to my order... and then a fast delivery... the low profile power supply upgrade went right into my son's computer, and we were finally able to install the graphics card we'd had for 6 months. Thanks!"

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Verified
5/5

2022-02-24

Amazing customer service

"I made the mistake of pulling a bulb out of my gauge cluster and needed it fixed asap because I was selling my car. CPU medics had it fixed for me in one day and back to my door. 10/10 would recommend. "

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Verified
2/5

2022-02-01

Expected Battery Lifetime

"Their service is just fine and the battery arrived with no issues, however the product failed in less than a year. I purchased a replacement battery for my Dell laptop and it completely failed after about 10 months. I got almost 8 years from the original battery, so I expected better."

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Verified
1/5

2021-11-27

BEWARE FALSE ADVERTISE

"I ordered a 1200w server PSU and a Lil cheapo CPU while the PSU was 35 dollars more than the going rate I figured CPU medics might mean they refurbish these power supplies at the least not pass a bad one I wish I had read their reviews first i would have never wasted my time and money they held onto and I'm still waiting for it back. They advertise a 1200w hp server power supply its even listed in stock right now to be purchased and the truth is they don't have it i don't know if they figure you will give up and let them keep your money or everyone who orders this ghost PSU is waiting in line for them to get some or maybe it's just the unlucky few who happen to ask about its whereabouts and get someone on the other end angry for asking I mean how many times can you say it will take 3 to 5 days, i knew by the sharp text of we can just refund your money if you can't wait that they were a lil upset that mentioned checking a PSU after its bought is a pretty poor practice but why tell me for weeks your waiting on this PSU to show up while your advertising that you have them in stock to sell not to mention the CPU i purchased hasn't been shipped either I wasn't asking anymore I already felt someone in charge over there got ticked and decided i wasn't getting anything , my advice is dont buy anything from these people and if you do wait as long as it takes for them to ship asking about your package could result in no package at all theres much cheaper products from more repudable merchants who care about repeat business its not like your saving any money with CPU MEDICS keep looking you will find a better deal . now I have to try and get my money back from a vendor whos angry I didn't agree with selling something you don't have, list it as not in stock purchase and we will get you on the waiting list and hold the rest of your order till it arrives."

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Verified
5/5

2021-09-30

Great Experience !

"Found a great former flagship processor at a very affordable rate, arrived faster than promised in great condition. Dropped it in my newly built Home Theater Server, and it hasnt missed a beat yet. Very satisfied and will most certainly use this vendor again."

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Verified
3/5

2021-08-16

battery doesn't hold charge very well

"charge doesn't last very long, only for 3 or 4 hours and takes all day to fully charge"

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Verified
5/5

2021-08-26

fast but not good

"First they sent me the wrong cable. I was impressed at how quickly they sent out the right cable but unfortunately the correct cable split at the plug within a month. Order fulfilment bad, customer service excellent, product quality poor."

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Verified
5/5

2021-08-23

Wonderful Service

"Thank you CPU Medics for this instant service. "

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Verified
5/5

2021-08-18

Great company

"Great communication and good produces, thank you for our transaction,"

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