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Product & services pricing
4.28/5
Chance of future purchase:
4.43/5
Shipping & packaging:
4.43/5
Customer service:
4.46/5
Return/Replacement policy:
4.24/5

Verified
5/5

2023-11-28

Great purchase experience

"Easy to find the power supply I needed, easy to purchase, arrived quickly, and it’s working great. "

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Verified
5/5

2023-11-28

Love

"I love cpu medics. Always an enjoyable experience."

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Verified
1/5

2023-11-28

Poor warranty

"I purchased an HDD for a security system. The product was delivered Oct. 10th, installed at the church on Oct. 15, and worked for a few weeks. We noticed the recording would not playback on Oct. 29th. The 30 day warranty period ended on November 10th. I contacted the customer service Nov. 26, received a call Nov. 28 and was told sorry, nothing can be done. I was not asking for a refund, I was asking for a replacement. However, the representative just said sorry, we can only honor the 30 day return. If you want a product that will last, I recommend you purchase from somewhere else."

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Verified
5/5

2023-10-29

HP Omen Laptop Fan Replacement

"One of the two fans in my laptop sounded as if it was on its last legs. Luckily, I saved a copy of the repair manual when I bought it and I was able to locate the part number pretty easy. I did a quick Google search reading review and finally decided to buy it from CPU Medics. The price and shipping was reasonable unlike some places. My fan arrived very well protected. You could have dropped the package off a ten story building and I don't think anything would have happened to the fan inside. I couldn't be happier with the whole experience. Thanks! "

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Verified
5/5

2023-10-11

90 seconds to resolve my issue. Will remember them next time!

"I ordered a power supply for my Dell AlienWare in the evening at 7:00 PM. Later that night I realized that the Motherboard was the issue. So that next morning I called in to see if I could cancel my order. While I was leaving a message I got a call back from CPU Medics. I gave them my Order number and literally got an email in 30 seconds confirming the cancellation. So my experience is these guys are there and they are on it. I will think of them again if I need PC parts."

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Verified
5/5

2023-09-15

Helped a factory in dire need of a replacement hard drive for an older machining center!

"A critical machine went down at our factory and we needed a hard drive ASAP. After ordering in the late afternoon, CPU Medics was able to get it shipped so it arrived the next morning. Due to that, we were able to keep our schedule with our customer. Great service and quick shipping from CPU Medics. We will definitely be purchasing from them again"

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Verified
5/5

2023-05-03

Happy with purchase

"Was able to purchase a SSD and laptop battery at a cheap price with fast shipping. Glad I found this site!"

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Verified
5/5

2023-05-03

Would shop at CPU Medics again

"The part we needed arrived promptly and worked fine. We will order from here again."

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Verified
5/5

2023-04-29

Dell DA90PE3-00 - 90W 19.5V 4.62A 5mm Tip PA-3E Slim AC Adapter

"The purchase experience was seamless and the product arrived early and I have just begun to use the adapter and it works great!
I appreciate your service and will be purchasing again.
"

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Verified
5/5

2023-04-16

Fast delivery and well worth it.

"My co-worker and I had thought we found a great deal online on "the big A" but unfortunately what we received turned out to be less than what we needed. So I went online again and searched and found that CPUMedics had what I needed and although the price was higher than I wanted to pay, the end result was that the part met my needs and I was able to put my hyper-deck back in service 24hrs after receiving the part I needed."

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Verified
5/5

2023-04-15

Reconditioned Power Supply - GREAT

"My ancient Dell T5400 croaked. It could have been power supply, mother board or disk, but most probable was the power supply. I ordered a reconditioned (only kind available given age of machine) from CPU Medics. Candidly, I was less than thrilled with the idea as my previous experience with reconditioned equipment has been pretty lousy. THIS WAS DIFFERENT. The power supply was an exact match to the original, installed easily and WORKS GREAT. I will have to re-think "reconditioned" "

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Verified
5/5

2023-04-13

Super fast service

"Needed a new power supply for my Dell XPS. Order arrived quicker than expected. Computer now works like brand new.
Thanks for the quick service!
"

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Verified
5/5

2023-04-11

Great service

"Went out of the way to get my part. Gave me a call when the last part was shipped to another customer, and found me another one so I could get it right away. My down time was minimal because of their quick service."

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Verified
5/5

2023-04-11

Very nice

"I’ve ordered several times always great packing "

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Verified
3/5

2023-04-09

Havn't rec'd product yet

"I got a recommendation from colleagues that this particular device worked well for them... so I ordered it. suprised how expensive it is and I have not received it yet. supposed to get to me by Apr. 13.... longer than I expected since I ordered it on Apr. 6.
Anyway hope it works well. Kinda sorry I didnt order something from Amazon... and get in 2 days.
"

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