"Why is a prescription needed for Cpap basic supplies, like filters, masks and hose? Stops me everytime and when I do finally get the prescription an old order that I placed months ago comes with a new order???"
"OK Went Well . Got what I needed."
"My service was top notch and I quickly ordered what I needed."
“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!
”
"I have a recurring order with CPAP and it comes on time, with email advices in advance that my payment method of choice will be charged. I recommend this company. "
“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!
”
"My 7 year old CPAP unexpectedly died and I needed an urgent replacement. CPAP.com were great in being able to ship a replacement the same day and have it sent to my hotel where I was staying in record time! I was a new customer and very impressed with how the company’s representative Betty handled my situation late in the afternoon, very quickly processed my order and had it shipped out within 1 hour. Great service, and I got a discounted price as well!"
“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!
”
"Easy to order- great fit will order again!!"
“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!
”
"Machine I purchased will not clean my cpap mask or tubing, as indicated on the site.
Called to get return info and was told there is a 20% return fee and I must pay retun shipping.
Not good business."
“Hi,
We are very sorry for the poor experience you had with our company. We want to look into this matter for you as we take pride in providing our customers with the best service possible. Please send us a message with your account information such as your order number, email address, the complete first/last name on your order and, or your phone number. Our apologies again.
You can contact us thru this platforms.
Phone: 1-800-356-5221
Email: cpap@cpap.com”
"reasonable delivery time for a hard to get item"
“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!
”
"I like buying from CPAP.com but all of the sudden your stating that you cant ship to NC. I've been traveling a lot to NY lately, so I had my last two orders shipped there and I picked up during my trip. I've bought two CPAP machines, countless masks and supplies over the years with quick shipping and great service. Even had a warranty repair done on my Airsense10 with no issues. I would hate to have to find another supplier. Please get this resolved. "
“Thank you for your feedback and patience as we were working to update our licensure in North Carolina. Great news! As of March 29th, we're able to ship to North Carolina again!”
"I purchased an Airsense card to cloud. Works well. The only thing that kind of annoyed me was that the Airsense 11 went on sale right afterword for about $150 more. It's been on sale a couple of times since then also. If I had any idea that even possible I would have waited. However that's not CPAP.COM's error, it's mine for not waiting a while.
I will continue purchasing items my DME doesn't carry but I will wait until various holidays due to frequent sales."
“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!
”
"Everything you could ever want in a CPAP parts, products and accessories website."
“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!
”
"Got to go with my air mini for dry camping, after 1st night had 59% left, so lasted 2 nights, easy to charge and didn't take long with the generator "
“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!
”
"Every thing went smooth , fast and all there. Will be using you from now on. I'll tell my friends about you. Thank You"
“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!
”
"Placing my order was a very easy experience. Jasmine was very helpful, knowledgeable & kind. "
“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!
”
"It is March 30th and you have yet to ship our order placed on February 26th. Not much else to say!!!!!"
“Hi,
We are very sorry for the poor experience you had with our company. We want to look into this matter for you as we take pride in providing our customers with the best service possible. Please send us a message with your account information such as your order number, email address, the complete first/last name on your order and, or your phone number. Our apologies again.
You can contact us thru this platforms.
Phone: 1-800-356-5221
Email: cpap@cpap.com
”
A rep from CPAP.com, CPAP.com, has responded:
“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!
”