"They tell you ship same day or if not next day latest. Week after I placed large order nothing shipped. Tried multiple times to get hold of someone via chat, email and even calling the number on the website and no answer. Not even answered the phone. This company is not one you want to rely on for time sensitive jobs or any job of significance at any level. Avoid"
"Order placed January 22, 2024. Approved my purchase within minutes. I never received notification of shipment. I followed up with emails and phone calls requesting status. After several weeks I was told that it was shipping next day. A week later I asked for status and was told that it was received. I requested a tracking number and it was for an order shipped before I placed mine. In short, I issued a dispute and after 3 months had the my funds restored. The story is longer that this, but you get the idea."
"I bought some low voltage LED extension lines from them. $250 worth. A week and no order confirmation but a constant barrage of special offers that I didn't need. I finally called them and inform them that I hadn't received an order confirmation. I had to spell my last name to the guy five separate times and it made him grouchy. He finally granted out they weren't available. No email to that effect, even though I had sent them to previous emails about availability. Even for the 21st century these guys have set a new low for any form of customer service. I'd assume any positive reviews are their relatives."
"This is a rip-off place of shady intentions and deals. The address they give doesn't exist (check Google maps). They sell gray market products that don't carry manufacturers warrantys yet advertise that they do. Trying to deal with them by telephone is reminiscent of the Discovery Card "Peggy" ads. Don't use this company! I have tried to return a product per their instructions but the address they give never works and the box is shipped back to me so the expense of this is just not worth the effort. Deceitful and outrageous company."
"My order transaction was perfect! Great product, helpful customer service reps, and beyond great savings!I typically don't write reviews --- but I had to for this one. I will buy from here again, and I suggest that you do too."
"At first was a little uneasy about ordering from Buy Rite, due to all the negativity posted here, but I went through with it anyway. I placed my order on Tuesday, called to make sure the order had went through and UPS expects my order to arrive on Friday. Exceptional service, and fast shipping. Haven't yet received my parcel but we are only Wednesday. I will give my final review when I see the condition of my parcel."
"Buyrite is not an authorized dealer for Denon and if you buy anything from them, product warranty is voided by Denon. I bought Denon AVR 890 for $610 and after 9 months the unit had repair and is going to cost $500 to repair by Denon which is not covered by warranty just because I bought this from an unauthorized dealer.
Buyrite did not mention anywhere on ebay that they are not authorized dealers for Denon products and if so, I could have avoided buying from them.
I will never deal with them in future."
"Ordered a receiver from them for a Christmas gift. They charged my card immediately and I received an email saying my order had been confirmed and would ship soon. A few days later I asked when it had shipped and when I would receive it. 3 days before Christmas they tell me they can't fill the order and then refunded my money. Don't shop here, it's a waste of time."
"Excellent expeditious service. Ordered Yamaha RX-V663 receiver via their ebay listing. Very accomodating to my offer and shipping request. Talked to Tony salesrep via phone and confirmed purchase price and promptly sent Paypal invoice and swift shipping. Great shopping experience. From past negative reviews, best to pay via paypal and use ebay to purchase their items to protect you from poor customer service. You can recover your lost monies if transaction does not pan out."
"Some problem at first as item is no longer available anywhere. They called me and we worked out a substitute at a good price. They called me at least three times, keeping me up to date, along with emails including the tracking information.
I am a happy customer, especially with their communications.
"
"Phoned order in. Spoke with Tony. He verified they had item in stock and quoted me a reasonable price to ship it next day air to Canada. Would do business with Buy Rite again!"
"I Purchased a Yamaha RXV659 from www.buyriteelectronics.com using a credit card.
I phoned Tony at BuyRiteElectronics.com the next day inquiring about shipping because I did not receive a Tracking number via email as the site suggested. Tony said he had 6 in stock and my order was good to go on Friday Dec 8/06. Sunday
I phoned again but their voice mail was FULL. I emailed also. Monday I had no reply. I phoned Tony once again Monday afternoon. Now his story is that this order is to be "Drop Shipped from the Supplier". I told him if the shipment doesn't leave Monday to cancel the order. He told me he would expedite and call me right back. Still no callback at days end Monday.
Now its Wednesday, never even got a courtesy call from these guys. I faxed them instructions to cancel the order as I will buy from someone else. Heads up when ordering from these guys!
Some links to about www.buyriteelectronics.com:
http://donwiss.com/pictures/BrooklynStores/h0069.htm
http://donwiss.com/pictures/BrooklynStores/h0070.htm"
"I ordered from this site after calling to confirm the items were instock with paypal to protect my creditcard info. A day after they accepted payment, they denied payment for no reason. I didnt get ripped off. But something is wrong at Buy rite. Beware!"
"I purchased (more so tried) a underwater digital camera kit. I waited about a week after I received a confirmation email for my order and not receiving any type of tracking number before calling. They said they did not have any and said they would email me the next day as to if they would be getting any in. To this day, I never received any other form of communication. The didn't charge my CC, but I was planning on having this for my upcoming vacation, and now do not have because I was waiting on this company to deliver. It makes me even angrier that they never contacted me again to let me know if they would or wouldn't be getting the merchandise!"
"Perfect transaction! I bought a Samsung model
LN-S3251D TV. Ordered it on Monday - talked with Tony. Nice guy. He said it should ship Wednesday.
On Wednesday, I received notice UPS had it and would deliver it on Friday. They did. Perfect condition, very satisfied. I saved $498.93 even after paying S&H over the "big box" price here. I would do business with Buy Rite again."