ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
4.04/5
Shipping & packaging:
3.86/5
Customer service:
4.09/5
Return/Replacement policy:
4.24/5

Verified
5/5

2023-12-06

Incandescent bulbs live.

"Bulbs work in standard sockets. Have a Tuscan style table light that needed old school bulbs that would dim to a yellow hew. (When LEDs dim they are still white.) Found these appliance bulbs that make a perfect replacement. Don't tell the Feds or they will ban these bulbs as well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-12-06

Thank you

"Exactly what I needed to brighten my desk!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-12-06

Well lit

"Ordered the bulbs I was having trouble finding and they were here in two days!"


Verified
1/5

2023-12-05

Not delivered

"I ordered this bulb sometime ago and its still not delivered. Where is my order? "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-12-05
A rep from BulbAmerica , BulbAmerica, has responded:

“Hello> We do apologize for any inconvenience. Please note this order is in transit to you, According to USPS 9400116901614599297696 this will be delivered today . ”


Verified
5/5

2023-12-04

searching was great

"Searched for a replacement of my bulb in the stove vent hood. had a part number and wanted it in LED version. picture of the new bulb matched the old one. now the hood is lot cooler and should be much more efficient."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-12-04

great service

"Site was easy to navigate, found the size and style of bulb I needed, ordering was easy and delivery was swift. Thank you."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2023-12-02

NYC Television show bulb request

"H had ordered 2 bulbs for stage follow spots for a production staged in NYC. I had paid for overnight FedEx shipping late Friday afternoon, The bulbs had
arrived on Tuesday.
We had to use another Followspot
You had failed..
BTW
I had also ordered 2 bulbs from Amazon which you didn’t have, they had arrived on Sunday regular shipping which was perfect!
"


Rep reply posted 2023-12-05
A rep from BulbAmerica , BulbAmerica, has responded:

“Dear Ron
I hope this message finds you well. I am writing to sincerely apologize for the delay in the express shipping of your recent order # 782796. We understand the importance of timely delivery and regret any inconvenience this delay may have caused you. At BulbAmerica, we strive to ensure that each order is promptly processed and delivered as per our commitment. Unfortunately, due to unforeseen circumstances beyond our control, there was a delay in the shipment process that affected the delivery timeline.

To make amends for this inconvenience, we would like to offer you a full refund for the express shipping charges incurred on your order.
Your satisfaction is our utmost priority, and we value your trust in us. We deeply apologize for any frustration or inconvenience this delay may have caused you. Please accept this refund as a gesture of our commitment to providing you with exceptional service.
The refund for the express shipping charges will be processed promptly, and you should expect to see the amount reflected in your account within .

Once again, I apologize for any inconvenience caused, and I sincerely appreciate your understanding and patience in this matter.
If you have any further concerns or require assistance, please do not hesitate to contact our customer service team at 1-888-505-2111 We are here to assist you in any way we can.

Thank you for being a valued customer of BulbAmerica. We look forward to serving you better in the future.

Warm regards,


Verified
4/5

2023-12-02

All good.

"Ordered over Thanksgiving so I’m not gonna complain. Mike took care of me I couldn’t ask for more"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-12-01

UV F20T12 24"

"Great product, great service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-30

Fast, accurate, perfect

"Got the unusual bulb I needed quickly and it works. What's not to like?"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-30

Excellence

"Great experience with excellent service and follow up"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-29

My order...

"The product I wanted... Ordered.... &... Delivered.

Thank you, BulbAmerica!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-28

I See the Light!

"Easy ordering and great light! Thank you for your service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-27

Great

"Everything went very smoothly, and the product is already working great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-27

Prompt delivery and easy to order.

"Prompt delivery after an easy ordering experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process