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Product & services pricing
4.04/5
Chance of future purchase:
4.09/5
Shipping & packaging:
3.84/5
Customer service:
4.14/5
Return/Replacement policy:
4.27/5

Verified
5/5

2024-01-02

Bulb replacement

"Order shipped promptly, arrived on schedule and was the correct item. Installed without issues and resolved my lighting issues. Many thanks!"

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Verified
1/5

2024-01-02

Not timely

"I ordered bulbs that were needed within weeks. In that same time, the bulbs were never shipped out. I called to check on the status of my order and was told there was an unspecified problem and that I would receive a call later that day to report the status of my order. I never got that call. I called again and was told that the warehouse was closed for the upcoming holiday (indicating that it was closed for many days consecutively. I understood and asked for a refund. To date, I'm not certain I've had a refund issued, and no acknowledgement of my cancelation has been sent to me either. I missed the contractor's window to install my lights in the historic theater I'm reviving, and now this will likely cost me an extra thousand dollars in manpower and equipment if I do replace the bulbs that are burned out. I don't recommend this service."

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Verified
5/5

2023-12-30

Slide Show

"Good to see my slides once again"


Verified
5/5

2023-12-30

They had hard to find bulb

"Our Volvo’s front turn signal bulbs are a mini bulb that is not sold in local auto stores. Sylvania no longer makes it either. We don’t live too close to a Volvo dealer, plus they want $$ for the bulb. We found aftermarket bulbs on only a few websites. Bulb America had the best price and lower shipping costs. Bulbs (ordered an extra) came faster than expected and work perfectly!"


Verified
5/5

2023-12-27

Great selection and prompt fulfillment

"Good website, good prices and prompt delivery "


Verified
1/5

2023-12-27

never received order

"jon campbell
2799 Turtle Shores Dr
bloomfiel hill mi 48302
"


Verified
1/5

2023-12-26

"Wrong item s3nt, unable to contact by phone, no response to email. Credit card dispute is my last recourse"

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Verified
5/5

2023-12-25

Awesome

"Fast delivery product was excellent"

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Verified
3/5

2023-12-25

Did not fit

"Bulbs were loose, did not fit tightly
"

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Verified
5/5

2023-12-25

Hard to find LED lamps

"I'd been looking for these par lamps for a couple of years. No one in the Dallas area would order them unless I wanted at least 1 case. At $30+ each, a case wasn't going to happen. I searched the internet but still couldn't find a company that sold the lamps. Until, I found BulbAmerica. I found exact what I was looking for in less than 5 minutes! This made me a bit concerned that I was probably miss g something in the fine print and ordering the wrong lamps but decided to confirm the order anyway. To my surprise, they came with n just a few days and were exactly what I needed! BulbAmerica will be my first choice for any kind of lamps in the future."

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Verified
1/5

2023-12-23

On line, but not Available

"Searched BulbAmerica website and found what I needed. Placed order. Order was acknowledged. My bank account was charged. Then the order was cancelled and my bank account was reimbursed."

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Verified
5/5

2023-12-22

Finally, someone got me the right bulb!

"After ordering these bulbs on Amazon 3 times and getting the wrong size shipped, I checked out Bulb America and asked sales if they had the correct bulb. They said they did. I got them 11days later and they were perfect...more than I can say for the slow USPS. "

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Verified
1/5

2023-12-19

Cancelled the order before it shipped

"I cancelled the order before it shipped and BulbAmerica shipped it anyway."

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Rep reply posted 2023-12-22
A rep from BulbAmerica , BulbAmerica, has responded:

“We sincerely apologize for any inconvenience caused. Unfortunately, we received your order on December 12, 2023, at 7:30 am, and it was promptly shipped out the same day at 4:30 am via USPS with tracking number 9400116901614599269310.

We received your email on December 13, 2023, at 6:38 am, which was the day after the order was placed. Due to the swift processing and shipment, we were unable to cancel the order as it had already been dispatched before your cancellation request reached us. Had the cancellation request been made on December 12, 2023, when the order was placed, we would have been able to accommodate it. Unfortunately, the request came in after the order had been shipped. We regret any dissatisfaction this may have caused.”


Verified
5/5

2023-12-19

OLD BULB

"Efficient and well organize"

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Verified
1/5

2023-12-19

asking too soon, my order has not been received so far

"I cannot comment. After the product is received, I may be willing to respond. Why would you ask me to review the product when it has not arrived yet?"