"I ordered my flooring, it was delivered promptly. My entire experience from ordering my samples through my flooring delivery was 5 star perfect. "
"The quality of the flooring is high end but the prices can’t be beat. To top it off they are extremely helpful and pleasant to talk with about your purchase. The speed and ease of delivery sets the bar high for anyone because it’s the best experience I have had dealing with a company in many years. So, to say the least, I highly recommend them and will definitely be doing business with them again."
"Easy to shop website, product better than we thought, customer service was responsive and above other companies."
"These 2 transactions have cost me a customer, and not to mention 2 weeks of waiting on the final payment of this job - and I’m still waiting."
"It went smoothly I was concerned about shipping but it was great price and convenient "
"Love our new floors but need one more box to finish !! "
"Great selection of flooring, fast delivery of samples, Mila Quinn (customer service rep) even reached out to a manufacturer where samples were not available to get samples shipped overnight. Material looked just like the web site, shipping was more than reasonable, install was straight forward (no chipped pieces) and results look great. Already our UPS driver and lead carpenter are looking at BuildDirect for new floors."
"Excellent experience with helpful, professional staff. Quality materials with great deals on shipping! I would do business with BuildDirect again and recommend them to others. "
"Never heard of this company and found them online and it was so simple to pick out our style of flooring and guess what? they had it!!"
"Misleading sample,20% useless rejects.Cust service “assertive”
Delivery with no time to spare, nor inspect the goods. See above"
"Decided to install flooring on two additional rooms from 2 years ago. I was able to find the exact product that matched the flooring I had purchased previously. I was also able to have it delivered at a reasonable cost. Thank you very much. "
"Ordering was a breeze and the floors are beautiful and so far scratch resistant like advertised."
"Great service and easy install if pattern is followed correctly. "
"Saw the ad on the web looking for flooring. Contacted BuildDirect and delt with John Abdou. John explained to me about the products available and sent me a sample. The sample which arrived the very next day reflected the web site photo and I ordered the item. It came on a miserable rainy day but was not damaged and the wraping kept it from getting wet. The product was as advertised and John followed up all the way through delivery. Can't beat that with a stick! John was very professional and a good company rep. All around experience was outstanding. Thank you for a fine product and a pleasure to deal with you company and personnel. "
"Ordered travertine tile to extend the flooring coverage in my house. The tiles matched perfectly TEN years later! However, when the shipment arrived, multiple tile sets were damaged. I contacted buildDirect and they shipped out replacements immediately, didn’t slow down the project at all."